| Problem |
Possible
cause(s) |
Solution |
| Unable
to place calls |
Phone
is off.
Security features may be set so that the phone cannot place
calls.
You are outside of a cellular service area.
An error was made dialing the number.
Service is not activated. |
Confirm
phone is on.
Check Call Restriction settings.
Check your wireless service provider's coverage map (including
roaming areas) and try to move to a location within the coverage
area
Confirm the number is correct.
Contact your wireless service provider. |
| Keys do
not work when pressed |
Keypad
may be locked. (The display shows Key Lock On.)
Phone may not be on. |
If Key
Lock On is displayed, press UNLOCK and then YES
to unlock. Verify that phone is on. |
| Lost or
forgot lock code |
|
Try entering
"0000" as the lock code.
Contact your wireless service provider. |
| Unable
to store entries into Phonebook |
The Phonebook
is full. |
Delete
an entry from the Phonebook. |
| Unable
to enter text as desired when pressing keys |
Phone may
be in WORD T9 mode instead of Letter mode. |
|
| Unable
to set a subscriber feature |
The feature
you are trying to set is not offered by your wireless service
provider. |
Contact
your wireless service provider for more information. |
| It is difficult
to hear the other party |
Your phone's
earpiece volume is set too low. |
Press the
up arrow key during conversation. |
| You can
hear the other party, but the other party can't hear you |
Your phone's
earpiece volume is set too low.
Your microphone may be muted. |
If the
display shows "Muted", press (UNMUTE). |
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