Centennial de Puerto Rico

Centennial de Puerto Rico, the largest provider of telecommunications services on the island, found that unreliable tools were hurting technician productivity. Sometimes, when technicians traveled to remote cell towers in mountainous regions to gather data, their equipment failed from the rough drive over rocky roads. To allow technicians to work efficiently in all environmental conditions, Centennial equipped their technicians with fully-rugged Toughbook mobile computers. Jolts from potholes and ruts had no effect on the performance of Toughbook laptops, so technicians eliminated time-wasting return trips to re-collect data vital for network optimization.