Central Lincoln Utility District

The Challenge: Bring the telecommunications functions of several remote locations together by creating one efficient, centralized network The Central Lincoln PUD had to integrate seven distinct locations into a single streamlined telecommunications system that provided a centralized call center, voicemail and transparent dialing. Because of the nature of their work, the PUD needed to have wireless connectivity and 100% dependability, but it was also important to keep costs at a minimum.

The Solution: Use Voice over IP, centralized voicemail, and wireless connectivity as the pillars of a comprehensive, cohesive and cost-effective solution The Central Lincoln PUD took full advantage of the technology that the Panasonic Hybrid IP-PBX system provides, including wireless cell stations, VoIP technology for telephony connections, centralized voicemail, transparent dialing, a centralized call center, Ethernet connectivity, and redundant PRI circuits.