Many California auto body shops were using old-fashioned pad and pen for estimating repairs. In order to stay competitive, they made the switch to a more efficient method using Toughbook mobile computers. They equipped their estimators with Panasonic Toughbook Wireless Displays, an extremely lightweight mobile computing solution that works as an extension of a laptop PC through a wireless network. As a result, the auto repair facilities in California increased productivity on tow-ins and total losses by as much as one hour. They also relied on the versatility of Toughbook mobile computers to combine tasks, reduce errors and decrease customer wait times for estimates. From back lot to back office, Panasonic's Toughbook Wireless Display has revolutionized the way auto repair facilities do business by saving them time and boosting customer satisfaction.

With the versatile Toughbook Wireless Display, tasks are combined, errors are reduced and valuable time is saved. Ted Ehresman, general manager at Traveler's Body and Fender, remarked, “The Wireless Display is a big part of our production we couldn't do without.” Here is a typical case scenario: As soon as the owner brings in the car, the estimator grabs the Toughbook Wireless Display and heads outside to write the estimate in real time. As the system prompts him for various damages, refinishing and parts information, he is able to accept the proper choices immediately, rather than relying on memory or notes from a piece of paper. As soon as the estimate is completed, the estimator clicks the print icon on the Toughbook Wireless Display, walks to the printer, takes the customer copy, and reviews the estimate with the customer. As expected, the customer is pleased with how quickly the estimate was completed, and moreover, impressed with his auto body shop's state-of-the-art technology. The estimator then closes the job, and he and his customer agree upon a date and a time to make the repairs.