Emergency Operations Centers and Dispatch

Emergency Operations Centers and Dispatch
Major disasters demand a quick and powerful response. Whether the emergency is the result of an accident, extreme weather, fire, crime or terrorism, first responders need access to critical data in order to organize the response and make critical decisions.

An emergency operations center (EOC) can help first responders and government administrators manage the efforts of fire, rescue, law enforcement, public works and other departments. In the event of a disaster, sturdy Toughbook® mobile computers, with specialized software, can be deployed quickly, helping public sector employees in various departments coordinate their efforts, resources and communications. Offering much more flexibility than a desktop computer, Toughbook computers can be stored, moved, and used just about anywhere at any time. Rugged Toughbook mobile computers, with their unmatched reliability and lowest downtime in the industry*, are ready for just about anything. They can be dropped, knocked, soaked and exposed to extreme cold, heat and dust, and still keep running under the most urgent conditions—exactly when emergency workers depend on their computers the most.

*Comparing internal Panasonic data with competitor data as reported by PC Magazine (7/08).

Administrative Solution

Public sector administrators have jobs that can take them almost anywhere—meetings, court appearances, site surveys, press conferences, public hearings and out-of-town fact-finding missions. They may travel by car, train, ferry or plane, and their computers must be rugged enough to go with them wherever they go. While on the move, government officials and other public sector employees must remain in contact with their office, and maintain access to whatever information is relevant to the task at hand.

Panasonic Toughbook® mobile computers are rugged and versatile enough to travel anywhere public sector personnel are likely to go. The advanced wireless capabilities of Toughbook laptops ensure that they can reach and be reached by their colleagues at any time. It also allows them to access important government files and records no matter where their job may take them. To assure even greater productivity, Toughbook laptops have been engineered and tested to offer exceptional battery life and to withstand the daily knocks, drops and spills associated with mobile computing. These advantages result in maximum uptime for users and a superior return on investment (ROI) for state and local agencies.

Fire/EMS Administrative Solution

Fire/EMS administrators provide vital support to first responders. They must purchase and track equipment, schedule maintenance, order supplies, handle billing matters and manage all aspects of human resources. The job of administrators is an enormous challenge involving meetings, on-site visits and endless paperwork that must be organized, tracked, retrieved and audited in order to assure that the department is always ready for whatever emergency arises.

Administrators have specialized needs that differ from those of firefighters, fire inspectors and fire investigators, and Panasonic offers Toughbook® solutions to meet those needs. The wireless capabilities of Toughbook laptops allow administrators to maintain contact with their staff and access to their records at any time. The daylight viewable touchscreen makes recordkeeping and data entry faster, easier and more accurate-indoors or outdoors. When combined with Fire/EMS-specific software, Toughbook solutions add up to a greater return on investment and a more efficient Fire/EMS department.

Desktop Replacement Solution

Public sector office workers are often limited in their efficiency when tethered to their desktop computers. Workers who attend meetings, go off-site or do outside research need to take handwritten notes that have to be transferred into the computer later. While away from their desktop computers, workers also have no access to their files, databases or email, so tasks relating to these resources have to wait, as well.

Using Panasonic Toughbook® mobile computers, public sector office workers can improve their efficiency. Toughbook rugged laptops with wireless capabilities give office staff the freedom and mobility to take their computers wherever they need to work—the file room, boss' office, copy center, conference room, cafeteria or off-site. By having the computer with them, office workers can record, access and email information instantly, rather than taking handwritten notes and following up later.

Toughbook mobile computers are more than rugged enough to take the daily use and abuse of a day at the office, even if dropped or splashed with coffee. Not only do Toughbook computers provide the mobility and versatility public sector workers need to perform their duties, they also offer the lowest downtime in the industry* and a superior return on investment (ROI).

*Comparing internal Panasonic data with competitor data as reported by PC Magazine.
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