Albuquerque Ambulance Service

When Albuquerque Ambulance Service realized that a high number of its medical insurance claims were being rejected, it turned to Panasonic for a solution. Using Toughbook 18 units, with their laptop-to-tablet configuration, crews were able to quickly and accurately capture patient data while in the field and send end-of-shift files to the service's main computer while en route back to the station. This eliminated the laborious process of manually transferring handwritten patient files into the database, resulting in 20% fewer rejections, as well as a reduction in the service's overtime costs.