With guests and customers expecting a substantial return on investment, customer service and responsiveness to customer needs determine how resorts are perceived. A positive experience creates brand loyalty, bolstering a resort's bottom line. To reach this mark, resorts must keep customer wait times low, utilize technology to attain greater productivity, and ensure its facilities and equipment are well maintained.

With built-in advanced wireless technology, and using industry-specific software, Toughbook ultra-mobile-rugged computers provide the flexibility to deploy mobile sales terminals at any time, including poolside and restaurant order-taking and tableside payment. The weather-resistant and spill-proof design allow Toughbook computers to be used in indoor and outdoor dining areas, all year round. Toughbook laptops can also be used by on-site technicians to instantly access technical manuals and repair data history to perform maintenance and repairs of the resort's facilities and equipment.