Communications Software Partners

Absolute Software

Absolute Software's Computrace® suite of software products provides a robust, multi-layered security solution to enable communications companies to address issues of regulatory compliance, data protection, computer theft recovery and asset tracking. The application is embedded directly in the BIOS or firmware of a Toughbook mobile computer. Once active, it enables the communications provider to track and recover stolen computers and delete data remotely to protect confidential information. This solution runs seamlessly and transparently on Panasonic Toughbook mobile computers without compromising the computer's operation.

Website:

www.absolute.com

Accent Business Services

Accent offers Varasset, a powerful, proven software application for managing utility assets, inspections, maintenance and corrections. Varasset improves safety compliance and increases the effectiveness of field operations staff. Varasset solves costly pole joint use issues and improves revenues. With highly configurable fields, layout, workflows, reports, security and other features, Varasset easily adapts to the unique needs of your utility.

If an organization has data that is scattered across legacy spreadsheets and databases then Varasset can solve the "disconnected data" problem by maintaining a single, integrated database that includes all of the organization's historical data. Varasset can also integrate with a company's GIS, work management and other systems, preventing future data discrepancies.

Website:

www.accent-inc.com

Astea

Astea® is a premier provider of Service Lifecycle Management (SLM) solutions for the communications industry and other service-centric companies that market, sell, service and support equipment. The company offers a full range of modular integrated technologies that improve Customer Relationship Management (CRM) systems by making them more integrated with field service and work order management applications. Astea can integrate a communication company?s field service software with Toughbook computers to provide a wireless service management.

Website:

www.astea.com

Autodesk

Autodesk helps communications providers to integrate, access and share infrastructure asset information, making it easier to handle customer requests and respond to outages more quickly. The company's solutions enable the integration of design and spatial data for enhanced access to information that can support decision analysis. Autodesk's innovative model-based, 2D and 3D mapping tools provide field service teams using Toughbook mobile computers with the most up-to-date and accurate spatial information, which helps improve efficiency, response times and customer satisfaction.

Website:

www.autodesk.com

CGI

CGI is a leading independent information technology and business process services firm. In conjunction with Toughbook mobile computers, the company's solutions for the communications industry can connect control rooms and back office systems with field supervisors and their crews. The solutions enable real time operations management, GIS (geographic information system), billing, CRM (customer relationship management), mobile workforce management and outage management. CGI provides end-to-end services including technology management, application management, business process services and consulting and systems integration services to help reduce operating expenses and improve productivity.

Website:

www.cgi.com

Dexterra

Dexterra is a mobile enterprise software and tools company built around a service-oriented architecture (SOA). Dexterra offers a fully integrated network with multiple back-end systems, specifically designed for easy customization and infrastructure growth, without disrupting existing IT environments. Dexterra can work with Toughbook customers in the communications industry to create mobile field service applications.

Website:

www.dexterra.com

ESRI®

ESRI designs and develops leading geographic information system (GIS) technology. GIS technology running on Toughbook mobile computers give communications companies the ability to manage and analyze large amounts of location-based information. Telephony, cable and wireless providers can optimize field staff territories and organize thousands of customer locations. ESRI employs more than 4,000 engineers, technicians and other specialists to ensure its technology remains at the forefront of the GIS industry and to meet the changing needs of the communications industry.

Website:

www.esri.com

iAnywhere

Sybase iAnywhere® software solutions make mobile applications just as reliable, secure and accessible as those at a communication company?s headquarters. iAnywhere Suite is a scalable mobile software platform that addresses the converging IT requirements of today's communications industry. iAnywhere allows organizations to integrate, extend and leverage investments in their existing IT infrastructure when developing a mobile strategy. iAnywhere's open, cross-platform solutions running on Toughbook mobile computers securely deliver information anytime, anywhere. It combines email/messaging, mobile device management, enterprise-to-edge security and back-office application extension capabilities to empower users to get the job done anywhere.

Website:

www.sybase.com/ianywhere

MapFrame™

MapFrame™ offers FieldSmart® for Toughbook computers, an innovative map-based software product with built-in automation tools for communications companies. With a winning track record and 25,000 deployed end-users, FieldSmart is one of the strongest mapping and field automation solutions. It is designed to handle a diverse set of data types, including customer maps, drawings, images, text descriptions and databases. FieldSmart applications also provide analytical capabilities, such as calculating costs, generating material lists, using engineering calculations and accessing reference materials at the job site. MapFrame offers the versatility to configure its technology to meet any office or mobile viewing requirements, while retaining the robust capabilities for which FieldSmart is known.

Website:

www.mapframe.com

Oracle/SPL World Group

Oracle/SPL World Group® helps clients achieve a competitive advantage and excellence in business performance with software solutions specifically designed for the communications market. The solutions run on Toughbook® mobile computers and encompass the full customer lifecycle, from prospect management, billing and customer care to quoting, credit and collections. SPL's technology for outage management and mobile workforce management provides a robust platform for managing residential, commercial and industrial customers across multi-product service lines. SPL and its parent company, Oracle, offer complementary products with a shared focus on adaptive business processes. They strive to deliver the most complete suite of end-to-end packaged revenue and operations management solutions for the unique needs of communications companies.

Website:

www.oracle.com

Ventyx (formerly MDSI Mobile Data Solutions)

Ventyx is one of the most trusted providers of mobile workforce management solutions. The company's field-proven flagship product, Advantex™, in conjunction with Toughbook computers, allows communications companies to provide optimal service delivery while reducing costs and streamlining processes. Ventyx's unique approach to transforming traditional service functions enables companies to increase productivity and lower costs by improving asset performance, streamlining the supply chain, enhancing workforce efficiency and maximizing overall financial performance. The company's service delivery management strategy and software architecture synchronizes call center, workforce scheduling, dispatch, parts inventory, and sales and billing. This provides the visibility, information and control required to make decisions that benefit customers and the organization.

Website:

www.ventyx.com

ViryaNet

ViryaNet provides a comprehensive set of solutions for mobile workforce management. Its mobile workforce management systems provides everything from monitoring parts usage to enabling online and offline communications to strategic planning or managing field resource activities. ViryaNet?s systems work seamlessly with Toughbook mobile computers to deliver powerful integrated solutions for the communications industry.

Website:

www.viryanet.com

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