Panasonic stands behind its products with a strong warranty to give its customers piece of mind that the products they purchase are going to last for a long time. Most Panasonic dot-matrix printers are backed by a Limited 2-Year Advance Exchange Warranty. This warranty provides, in most cases, next business day whole-unit scanner replacement for problems that can not be remedied by our Technical Support Hotline. Unlike many other types of service programs, Panasonic’s advance exchange program has the following benefits:

Program Benefits
No need to schedule service personnel
Replacement unit is sent in advance – No waiting for defective unit to be returned
Reduced downtime – Up and running, in most cases, by the next business day
The only advance exchange program performed directly by Panasonic