Panasonic stands behind its products with a strong warranty to give its customers piece of mind that the products they purchase are going to last for a long time. Most Panasonic scanners are backed by a Limited 1-Year Advance Exchange Warranty. This warranty provides, in most cases, next business day whole-unit scanner replacement for problems that can not be remedied by our Technical Support Hotline. Unlike many other types of service programs, Panasonic’s advance exchange program has the following benefits:

Program Benefits
No need to schedule service personnel
Replacement unit is sent in advance – No waiting for defective unit to be returned
Reduced downtime – Up and running, in most cases, by the next business day
The only advance exchange program performed directly by Panasonic

Extended Service Programs
Panasonic’s service and support does not have to end when our standard warranty expires. We offer a broad range of extended and on-site service programs that can provide the same outstanding level of support our customers have come to expect from Panasonic. Please contact our authorized resellers for details.