Panasonic has developed a standardized process for supporting customers centered on LED through our technical and field engineering support, spare parts inventory and Service Depot. Panasonic provides high-quality customer response and repair capabilities, with flexible service level commitments that integrate with each customer’s needs and capabilities. Our team will work with clients to develop a service and support plan that meets their needs and objectives to ensure the investment is preserved.
When choosing third-party suppliers, Panasonic carefully reviews service and support capabilities. Key software and hardware providers with strong support programs are favored partners for complex installations. Electrical and sign installation contractors are also regularly evaluated based on their service performance during and after an installation.
Extended Parts warranties
Preventative Maintenance services