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Industry Leading Muzak Boosts Client Relationships With Panasonic Drive-Thru Communication Systems.
Offers Panasonic Drive-Thru Solutions To National Accounts For Superior Quality & Cost-Efficiency.
When Ron Dean, a Senior Account Executive for Muzak, was given responsibility for the DavCo account three years ago, one of the first things he did was demonstrate the Panasonic Drive-Thru Communication System. Although DavCo was impressed with the quality of the Panasonic system, they weren't convinced a change in brands was necessary.
Dean, however, was confident that Panasonic was a superior product, and made them an attractive offer. "I convinced them to try the Panasonic drive-thru units on their next purchase and told them if they didn't think they were noticeably better I would replace them with the other brand at no extra charge and with no installation fee," he said. "They took me up on the offer and have been using Panasonic exclusively ever since."
Muzak, known internationally as a leading provider of music and on-hold messaging, is also a Panasonic Drive-Thru Communication Systems reseller and supports such well known clients as DavCo, one of Wendy's largest franchise operators. According to Dean, the Panasonic units (a six-headset UltraplexTII System) are used in all the new stores. DavCo is opening approximately eight new stores per year.
In addition to the high performance and reliability of the Panasonic units, Dean is also impressed with the way in which Panasonic does business with their reseller partners. "Panasonic is a good company to work with," he adds. "I've been in this business for 18 years and Panasonic supports its resellers with true lead generation and referral. That kind of ethics means a lot to me."
"I always recommend the Panasonic Drive-Thru Communication Systems when clients call," said Jeni Drake, Account Executive, Muzak. "Muzak clients are very brand-conscious, and consistently seek the best performance.
Robert Finigan, Vice President Product & Marketing, Muzak, adds that DavCo is just one of Muzak's clients who have made the Panasonic drive-thru systems their product of choice. "Muzak is continually seeking ways to provide clearly advantageous solutions to large national accounts," he said. "The Panasonic systems, together with our core products and maintenance programs, offer a solid value proposition that has proven its worth to all parties involved, but most particularly to our clients."
Panasonic's Ultraplex II is a drive-thru communication system for the hospitality industry that delivers crystal clear communications in a new ergonomic design. It features advanced digital noise reduction technology to provide clear audio communications in high volume, drive-thru environments along with industry leading split signal reception wireless technology and full duplex capabilities. The maintenance-free lithium batteries are capable of providing full day operation on a single charge.
About Muzak
Muzak is the world's leading music, on-hold messaging and sound systems provider for businesses. Some of the biggest brands in business work with Muzak to enhance their brand image. Muzak serves more than 400,000 client locations through 200 sales and service sites. More than 100 million people listen to Muzak every day. For more information, visit www.muzak.com.
For more information call Panasonic at 1-877-726-2767, e-mail possales@us.panasonic.com or visit www.panasonic.com/POS.
About DavCo
DavCo Restaurants, Inc., headquartered in Crofton, MD, owns and operates over 160 Wendy's Restaurants in Maryland, Washington, D.C., and northern Virginia.
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