City of Orlando Operations Center
High Security Emergency Response Communications Center

SITE
Housed in a nondescript bomb-proof building at an undisclosed location, Orlando’s Operation Center is the top secret hub for all of the city’s police, fire and EMS emergency communications. It is also home to the Orlando’s terrorist response team, with offices for the mayor and staff.

SCOPE
In an effort to streamline and integrate critical, life-saving emergency information, Panasonic Systems designed, engineered and installed a range of innovative routing, monitoring and communications systems. Through a custom-designed touch screen panel, a single Warning Point Operator can control all audio and video systems in the entire building, including an audio broadcast system (with six secure audio programs), three public address systems, an eight-signal video monitoring system and three broadcast-quality television cameras (each with an independent listening unit). Audio/video media panels enable Operations Center staff to route any signal in the building to feed 16 television and radio stations.

DESIGN, IMPLEMENT AND INSTALL

•	Audio broadcast system
•	32 input x 48 output Extron RGBHV routing switcher
•	Two projectors with RGB Spectrum quad split processors for monitoring
•	AMX touch screen control panel
•	Broadcast system, comprised of three television cameras
•	Audio/video media panels

SYSTEM FEATURES

•	The AMX control system provides a touch screen graphical interface that allows the Warning Point Operator to control all of the audio and video in the building.
•	The audio broacast system allows up to 50 people to tune to one of six different audio programs on their personal audio receivers.
•	Projection monitoring system enables operators to simultaneously monitor eight video signals.
•	HD monitors allow emergency operations staff to view broadcast TV signals, high-resolution graphics, freeway monitor cameras, CCTV cameras and a document camera.
•	Broadcast TV cameras can be routed to any monitor or projector or sent to a media panel for feed to broadcast recorders or live feed.
•	The A/V media panels enable staff to route to any signal in the building to feed 16 television or radio stations.

MAJOR HARDWARE
• 112" x 96" fix mount screens
• 72" x 96" fix wall mount screens
• Universal computer interface
• Broadcast-quality cameras
• 42" Panasonic plasma monitors
• AMX touch panel

CHALLENGE
With so much at stake, Panasonic’s challenge was to provide a user-friendly, hyper-efficient and completely reliable communications systems solution.

Thanks to Panasonic, the City of Orlando now boasts one of the most technologically advanced emergency response communications centers in the nation.