Many Fire/EMS agencies are challenged by the rising costs associated with their call center. When this service is outsourced in an attempt to reduce expenses, the agencies often experience slower response times, putting lives and property at greater risk.

Fire/EMS departments now have the option of deploying wireless, rugged Panasonic Toughbook^® mobile computers in their trucks to eliminate the message backup at call centers by using wireless technology to send text data from the dispatch center to the vehicle. This solution also provides firefighters with real-time access to mission-critical information, such as building profiles and schematics. The mobile data solution drastically reduces dispatch times and operational expenses, increases safety for firefighters and helps save more lives and property.