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From blood centers to hospitals, read real life examples of how Toughbook® mobile computers help healthcare professionals improve efficiency, lower costs and improve patient care.
Alacare Home Health & Hospice Case Study
Alacare Home Health & Hospice nurses help patients at home and in terminal care facilities. Using conventional laptops, the nurses were experiencing significant downtime that directly impacted their ability to perform their duties. This led Alacare to seek a mobile computing solution that could not only help them eliminate equipment failures, but paperwork as well.
Alacare selected Toughbook rugged laptops for their light weight, large screens, wireless capabilities and -- most importantly -- for their ruggedness. The embedded mobile broadband technology enabled nurses to retrieve the latest patient records instantly, regardless of the patient's location. And thanks to the rugged construction, downtime due to damaged equipment was substantially reduced, allowing nurses to focus on patients and enhanced caregiving.
Chicago Department of Public Health Case Study
Among its other duties, the Chicago Department of Public Health protects the public from health hazards and provides healthcare to people who otherwise can't afford it. In response to patient complaints that wait times were too long, the Department decided to go "paperless". As part of that initiative, the department decided to upgrade to Toughbook rugged laptops. The integrated mobile broadband feature of Toughbook laptops transformed the department into a mobile office. Now, many of its critical healthcare functions are paperless and as a result, patient care has improved and complaints are down.
Gaston Memorial Hospital Case Study
Gaston Memorial Hospital was in serious need of a modern mobile computing solution. The North Carolina-based independent hospital, which has more than 430 beds, needed mobile computers that could not only provide instantaneous connectivity but also withstand extreme environments. Systems Coordinator Robert Lockhart ultimately chose Toughbook wireless displays, small computing devices that are easily carried from bed to bed.
After the deployment, emergency room staff discovered that having truly portable computers saved time searching for wired or fixed PCs and helped them provide more responsive patient care. In addition, they found that Toughbook Wireless Displays could withstand the "drops," "shocks," "splashes and jolts" associated with working in the ER, helping them provide a higher level of patient care.
Orlando Regional Healthcare System Case Study
In order to improve efficiency and reduce errors, Orlando Regional Healthcare System (ORHS) needed to implement an electronic records management system. To accomplish this goal, ORHS needed to arm doctors and nurses with not only the most durable laptops available, but also ones that were lightweight. In addition, they needed long battery lives, as well as large screens that were easy to see. A big component of their move to a paperless system was rugged Toughbook laptops.
Doctors and nurses carrying Toughbook computers found that their light weight made it easy to transport during patient rounds. The touchscreens, along with the built-in wireless, enabled them to easily access and update patient information in real time. They also discovered that Toughbook laptops were more durable than ordinary laptops. Due to the Toughbook computers’ reliable construction and aforementioned features, doctors and nurses were able to improve patient care even while transitioning to a paperless system.
Gulf Coast Regional Blood Center Case Study
At Texas-based Gulf Coast Regional Blood Center, the harsh environment of a mobile blood collection operation was wreaking havoc on the center’s standard issue commercial laptops. In order to stay efficient, staff had to work hard and fast. And they needed laptops that could keep up.
They decided to equip staff with Toughbook rugged laptops. The “benefits have been tremendous,” said Gulf Coast Regional Blood Center Management Information Systems Director Bart Block. In addition to a significant reduction in downtime, documentation errors were reduced to one quarter of what they were, and donors were pleased with the new self-screening process and reduced wait times.
Gwinnett Hospital System Case Study
During an expansion in 2006, metro Atlanta-based Gwinnett Hospital System wanted to provide doctors and nurses with technology that would let them access information from anywhere in the new hospital. Administrators also wanted the capability to contact health staff instantly, without having to rely on the overhead paging system. Rick Allen, director of IT operations, chose a technology he knew would accomplish these goals: Toughbook Wireless Displays.
The Toughbook Wireless Display was easy to carry around and was rugged enough to endure the rigors of hard mobile use in a busy hospital. Using them, staff were able to wirelessly access medical records and X-rays, order lab tests, request medications and communicate using instant messaging. The initial rollout was so successful that the hospital plans to deploy additional Toughbook Wireless Displays as it moves towards a fully electronic record keeping system.
Oklahoma Blood Institute Case Study
The Oklahoma Blood Institute (OBI), which provides blood to patients in more than 100 hospitals, had used standard commercial-grade laptops for years. However, due to the rigors of mobile blood collection, computer repair costs were chronically over budget. OBI decided they needed a more rugged and reliable mobile computing solution. After months of research, OBI Senior Network Administrator Patrick Calloway "determined that the reliability and durability of [Toughbook mobile computers] would more than meet the staff's request for a laptop that could stand up to the bumps and bruises of our mobile blood collection division."
Within months of upgrading to Toughbook computers, OBI lowered its repair cost and increased uptime to the point of fully recovering its investment. Said Calloway: "When out in the field, our staff needs to focus on the task on hand – drawing blood from volunteers and capturing accurate documentation for each draw in an efficient manner. Toughbook laptops give us the tools we need to complete the task with confidence."
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