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Product Overview

Toughbook 30
MIL-STD Certifications
Workhorse Rugged Laptop Stands Up to Any Environment
MIL-STD-810G and 6-foot drop certified1 for ruggedness, the award-winning Toughbook® 30 offers the ultimate in durability. The fully-rugged mobile computer features a 13.3” optional sunlight-viewable 1,000 nit touchscreen display with Panasonic CircuLumin™ technology, Intel® Core™2 vPro™ processor,* an optional second battery that fits into the media pocket and 160GB shock-mounted HDD. In addition, the Toughbook 30 is mobile broadband ready, comes standard with draft-n Wi-Fi and Bluetooth®, with optional integrated Gobi™ mobile broadband. The rugged, reliable Toughbook 30 enables real-time access to information even in the harshest environments thanks to IP65 certified sealed all-weather design.


how to buy Toughbook
1 Tested by a national independent third party lab following IEC 60529 Sections 13.4, 13.6.2, 14.2.5 and 14.3 for IP65.

Full Specs

1 A full set of Windows XP drivers are available at panasonic.com/toughbook/support

2 Tested by a national independent third party lab following MIL-STD-810G Method 516.6 Procedure IV for transit drop and IEC 60529 Sections 13.4, 13.6.2, 14.2.5 and 14.3 for IP65.

Certifications

Rugged Certifications

[+] MIL-STD Certifications1

MIL-STD Certifications

MIL-STD-810G

MIL-STD Certifications

Fully-rugged Panasonic laptops and Toughbook U1 are the first computers to be MIL-STD-810G certified for a range of extreme conditions including 72" drops1, shocks, vibration, humidity, altitude, rain-, dust- and sand-resistance, temperature extremes and thermal shock. Each of the twenty MIL-STD-810G tests conducted have been certified by independent lab testing. MIL-STD-810G, which was created in October 2008, supersedes MIL-STD-810F.

Learn more about extreme testing

MIL-STD-461F

Fully-rugged Toughbook models are also tested to the MIL-STD-461F standard methodology for electromagnetic interference (EMI) and electromagnetic compatibility (EMC) in Panasonic's R&D facility in Japan and certified by a third party. The certification ensures that Panasonic Toughbook mobile computers are electromagnetically compatible with other nearby electronic equipment. Panasonic Toughbook mobile computers do not generate unwanted electromagnetic energy that could interfere with the operation of other equipment, nor are susceptible to the effects of unwanted electromagnetic energy from equipment in the same vicinity.

Panasonic has various certifications that meet federal requirements for rugged computers. Below are certifications for the Toughbook 19, 31 and U1 models. For certifications related to MIL-STD-461 (EMI) or UL1604, please contact 1-888-223-1012.

Learn about EMI and EMC testing


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[+] Ingress Protection (IP65)1

Ingress Protection (IP65)

IP65 Rating

Fully-rugged and ultra-mobile-rugged Toughbook® mobile computers are IP65 certified1 according to the IP code defined in the international standard IEC 60529.

The products are tested and certified by an independent test lab facility located in the United States. Rather than vaguely describing equipment as "waterproof" or "dustproof", the IP Code uniformly quantifies various levels of resistance to liquids, particulates and solid objects. The numbers following the letters "IP" represent the specific degree of protection provided by electrical enclosures. The first digit (6) indicates the ingress of dust at a level that will not have a harmful effect on the operation of the unit. The second digit (5) indicates that water sprayed from all directions will not compromise the computer's functioning. Higher numbers indicate a higher tolerance to dust and water. For example, a unit with an IP65 rating will withstand both elements better than a unit with an IP54 rating. While IP65-certified Toughbook computers are not completely impervious to the ingress of water or dust, the rating does indicate neither element will cause operational complications while used under conditions commonly encountered by Toughbook mobile computers.

Learn more about IP65 testing and IP54 testing

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[+] Underwriters Laboratories (UL 1604)

Underwriters Laboratories (UL 1604)

Underwriters Laboratories (UL 1604)

Underwriters Laboratories (UL) tests products for public safety and has developed more than 1,000 "Standards for Safety".

UL 1604 certification allows products to be used in potentially explosive environments found in oil and gas, petrochemical, aviation and other industries. Fully-rugged and ultra-mobile-rugged Toughbook® mobile computers can be configured to provide safe, reliable mobile computing solutions for spark-free use. UL 1604-approved versions of fully-rugged Toughbook models are available for use in Class I, Division 2, Groups A, B, C and D environments. These are defined as places where flammable gases, vapors and liquids are present during abnormal or accident conditions.

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Environmental Certifications

[+] ENERGY STAR Qualification

ENERGY STAR® Qualification

Energy Star Qualification

ENERGY STAR, a joint program between the U.S. Environmental Protection Agency and U.S. Department of Energy, offers voluntary qualification for products that are energy efficient. The ENERGY STAR program sets high standards designed to save energy, save money and help protect the environment for future generations. Panasonic is one of nearly 20,000 organizations that have become ENERGY STAR partners, all working to promote, sell, or improve products, homes, and buildings that use less energy and qualify for the ENERGY STAR. Panasonic's commitment to ENERGY STAR initiatives and other environmental programs have resulted in all Toughbook® computers earning the ENERGY STAR.

ENERGY STAR for computers raises the efficiency bar dramatically. ENERGY STAR establishes efficiency requirements for all modes of a computer's operation, which ensures energy savings when a computer is active and running basic applications, as well as in low power modes. Qualifying computers must also include an internal power supply that is at least 80 percent efficient. Only the most energy-efficient products, including all Toughbook computers have qualified for the new specification. If all computers sold in the US meet ENERGY STAR requirements, the savings in energy costs will grow to more than $1.5 billion each year, reducing greenhouse gas emissions equivalent to those from 2 million vehicles.

Learn more about Panasonic's environmental compliance

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[+] EPEAT Certification

EPEAT Certification

EPEAT Certification

EPEAT is an easy-to-use, online tool to help purchasers in the public and private sectors evaluate, compare and select desktop computers, laptops and monitors based on their environmental attributes. EPEAT also provides a clear and consistent set of performance criteria for the design of products, and provides an opportunity for manufacturers to secure market recognition for their efforts to reduce the environmental impact of its products.

EPEAT evaluates electronic products according to three tiers of environmental performance — Bronze, Silver and Gold. There are 51 total environmental criteria: 23 required criteria and 28 optional criteria. A Bronze-rated product meets all 23 required criteria. A Silver-rated product meets all 23 required criteria plus at least 50% of the optional criteria. A Gold-rated product meets all 23 required criteria and at least 75% of the optional criteria. All Toughbook computer models are either gold- or silver-rated, ensuring the highest level of environmental performance.

Learn more about Panasonic's environmental compliance
Learn more about Panasonic’s EPEAT certifications

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[+] ISO Certification

ISO Certification

ISO Certification

Since 1996, all Panasonic manufacturing plants worldwide—including the factory in Kobe, Japan where Toughbook® mobile computers are made—have achieved ISO 14001 registration and implemented the ISO 14001 Environmental Management System. The Kobe factory has also been certified for ISO 9001, an international standard for quality management systems that enhance product quality assurance and customer satisfaction.

International Organization for Standardization (ISO) is an international federation promoting the development of international manufacturing, trade, and communication standards. ISO 14000, a series of standards, provides the framework for managing the environmental impacts of an organization.

The ISO 14001 international standard established a systematic approach that organizations can use to minimize or prevent environmental impacts and risks. This approach, known as an Environmental Management System or EMS, requires the organization to establish an environmental control policy, educate employees about procedures and continually monitor environmental performance.

Learn more about Panasonic’s environmental compliance

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[+] RoHS Compliance

RoHS Compliance

RoHS Compliant For manufacturers of electronic equipment, the main impact of RoHS is that only lead-free products can be sold in Europe. Panasonic has therefore shifted to lead-free solder. By selling RoHS-compliant Toughbook computers in all countries, not just Europe, Panasonic helps eliminate hazardous electronic waste materials from landfills and waste dumps around the world.

Learn more about Panasonic's environmental compliance

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General Certifications

[+] Section 508 Standards

Section 508 Standards

Section 508 Standards

Section 508 was enacted to eliminate barriers in information technology, to make available new opportunities for people with disabilities, and to encourage development of technologies that will help achieve these goals. Electronic and information technology procured by Federal agencies must meet Section 508's requirements for accessibility.

Toughbook® mobile computers have long been designed and manufactured with access-friendly features, such as touchscreens and the ability to be mounted on wheelchairs. In addition, Panasonic works closely with Microsoft to ensure that Toughbook computers can take full advantage of the accessibility features built into Windows®. Panasonic continually endeavors to make all its products more accessible to, and usable by, individuals with disabilities. In fact, Panasonic worked with ITIC (Information Technology Industry Council) in developing the Section 508 "Buy Accessible" template, and also actively participates in the GSA (General Services Administration) sponsored Accessibility Forum.

View Section 508 statement and chart.

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Wireless Certifications

[+] AT&T

AT&T

AT&T

A United States wireless leader, AT&T has more than 72.9 million subscribers and offers the best coverage of any carrier worldwide1. Panasonic Toughbook mobile computers are designed with embedded wireless technology allowing instant access to AT&T's extensive high-speed network without the need for an external card, additional antenna or other accessories.

View all Toughbook mobile computers certified for the AT&T Wireless network.




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[+] Sprint

Sprint

Sprint Sprint offers a comprehensive range of wireless connectivity services reaching over 249 million individuals, businesses and government users. Select Toughbook mobile computer models connect seamlessly with Sprint's extensive network, delivering high-speed wireless access in over 18,477 cities and 1,818 airports.

View all Toughbook mobile computers certified for the Sprint Wireless network.



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[+] Verizon Wireless

Verizon Wireless

Verizon Wireless Verizon Wireless delivers high-speed wireless access in 259 major metro areas, covering more than 280 million people. Panasonic Toughbook computers connect to the Verizon Wireless network without the need of a PC card or Wi-Fi hotspot.

View all Toughbook mobile computers certified for the Verizon Wireless network.



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1 Tested by a national independent third party lab following MIL-STD-810G Method 516.6 Procedure IV for transit drop test and IEC 60529 Sections 13.4, 13.6.2, 14.2.5 and 14.3 for IP65.

Product Documents

Gobi™ Mobile Broadband


Gobi™ mobile broadband
With new Gobi™ mobile broadband technology from Qualcomm, Panasonic Toughbook® mobile computer users can connect globally using Panasonic's next-generation wireless computers. Users can take advantage of high-speed 3G mobile internet networks to increase productivity and reduce downtime, while securing a reliable connection virtually anywhere a cell phone can be used. And, with the Panasonic Carrier Selection Application (CSA) software platform, users are able to select or change to the best carrier for any geographic area. Learn more
DETAILS FAQs 30

Configure

Services

From financing and tech support, to warranty and redeployment services, the T-Force services team delivers complete mobile computing services to maximize user efficiency while reducing total cost of ownership.

Financing Services

[+] Financing Services
The reliability and long lifecycle of Toughbook mobile computers help organizations maintain their competitive edge but today's economy can make technological updates a challenge. To help companies fulfill their mobile computing needs, Panasonic offers a range of flexible and attractive financing options.

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Deployment, Support and Management Services

[+] Customer Branding Badge

Customer
Branding Badge

Customer Branding Badge

A durable version of an organization's logo can be applied to the outer case of a Toughbook® mobile computer to increase brand awareness and reduce the likelihood of theft. When Panasonic manages the deployment, logos can be applied to any Toughbook model as part of the deployment.

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[+] Data Protection

Data
Protection

Data Protection

Panasonic's Data Protection Service allows organizations to track, locate and report the activities of any Toughbook computer, including those that are missing, stolen or that have been transferred to a user other than the one registered to the unit. Administrators can remotely remove data from lost, stolen or transferred units without the user's knowledge.

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[+] Field Consulting Service

Field
Consulting Service

Field Consulting Service

When an organization requires additional technical training, support, troubleshooting and problem resolution, Panasonic's Field Consulting Service is offered through an expert team of Technical Field Managers. These computing professionals will meet with IT administrators to identify and solve issues that impact the mobile deployment.

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[+] Hot Swap Management

Hot Swap
Management

Hot Swap Management

With Hot Swap Management Service, customer-owned replacement Toughbook computers are stored at Panasonic's National Service Center and shipped to users who have units that need service. The users keep the replacement computers and ship the original ones back to Panasonic's National Service Center.

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[+] On-site Services

On-site
Service

On-site Service

Panasonic On-site Service reduces downtime and increases productivity by repairing Toughbook laptops at the users' work locations. The on-site response time in the United States top 50 major metropolitan areas is the next business day.

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Upgrade Warranty Services

[+] Extended Battery Warranty

Extended
Battery Warranty

Extended Battery Warranty

Extend the standard 1-year warranty that comes with every Toughbook battery up to five years. Covered batteries that drop below 50% capacity under normal use will be replaced and shipped at no additional charge within the United States.

Extended Battery Warranty | Panasonic - Toughbook laptop computers [–] close
[+] Extended Warranty

Extended
Warranty

Extended Warranty

An extended warranty provides Toughbook mobile computers with (up to) an additional two years of standard warranty coverage. All Panasonic Toughbook laptops come with a standard 3-year limited warranty. The extended warranty expands coverage under the terms for up to five years with the same renowned T-Force service.

Extended Warranty | Panasonic - Toughbook laptop computers [–] close
[+] Hard Drive Warranty

Hard
Drive Warranty

Hard Drive Warranty

Panasonic's Hard Drive Warranty allows organizations to maintain possession of a hard drive while Panasonic sends a replacement drive or when a computer needs to be sent for repair. By eliminating the requirement to return hard drives, this warranty enables companies to maintain on-site security for their private data.

Hard Drive Warranty | Panasonic - Toughbook laptop computers [–] close
[+] Protection Plus

Protection
Plus

Protection Plus

Protection Plus enhances the Toughbook mobile computer standard 3-year limited warranty with an additional layer of protection against accidental physical damage. Protection Plus complements all other Toughbook warranties and covers only system components, excluding consumable items.

Protection Plus | Panasonic - Toughbook laptop computers [–] close

Redeployment Services

[+] Recycle

Recycle

Recycle

Panasonic will recycle computers at the end of their lifecycle in an eco-friendly way, at no charge and in accordance with Environmental Protection Agency (EPA) standards.

Recycle | Panasonic - Toughbook laptop computers [–] close
[+] Remarket

Remarket (Trade-In)

Remarket

Organizations can trade in their currently owned Toughbook computers for credit toward the purchase of new units.

Remarket | Panasonic - Toughbook laptop computers [–] close
[+] Reuse

Reuse

Reuse

Panasonic helps organizations reallocate their Toughbook units by donating them to non-profit groups.

Reuse | Panasonic - Toughbook laptop computers [–] close

Warranty Service Levels

[+] Toughbook Premier

Toughbook
Premier

Toughbook Premier

Toughbook Premier is Panasonic's complete warranty solution for organizations. It offers the industry's best support program, and the most effective and efficient way for an organization to deploy and manage Toughbook mobile computers.

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[+] Toughbook Preferred

Toughbook
Preferred

Toughbook Preferred

A complete solution for IT professionals, Toughbook Preferred provides 24/7 technical support, as well as priority repair and exchange, enabling increased uptime and higher user productivity.

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[+] Toughbook Plus

Toughbook
Plus

Toughbook Plus

For organizations with dedicated IT resources, Toughbook Plus provides round-the-clock support and fast repair, decreasing user downtime while reducing the demand on internal tech resources.

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Mounts

mounts

Accessories

Reviews

When the Going Gets Tough By Sean Gallagher
(FEDTECHmagazine.com, February 1, 2009)
read review
Panasonic Toughbook 30: A real tank of a laptop PC
© 2009/2010 1105 Government Information Group
(GCN, December 14, 2009)
read review
GCN Lab Review: Panasonic Toughbook 30 By John Breeden
(GCN, October 26, 2009)
read review
Product Review: Panasonic Toughbook 30 By Lindsey J. Bertomen
(PoliceOne.com, August 27, 2009)
read review
Video Review: Panasonic CF-30 Toughbook by John Bigs
(CrunchGear, July 13, 2009)
read review
The Tiger-Resistant Laptop by Brian Caufield
(Forbes.com, June 23, 2009)
read review
view video
view interview with Brian Caufield
GCN Lab Review: Upgraded Toughbook 30 Is Ready For Duty by John Breeden II
(GCN, Jun 16, 2009)
read review
Panasonic's Toughbook 19/30 Get Even Tougher, Better by Darren Murph
(Engadget, January 27, 2009)
read review
Panasonic Upgrades Rugged Toughbook 19 and 30 Mobile Laptops
(Police Magazine, January 27, 2009)
read review
LAPTOP Review: Panasonic Toughbook 30 By John R. Delaney
(LAPTOP, September 24, 2008)
read review
Panasonic Toughbook 30 User Review Submitted by Outrigger
(Notebook Review, October 15, 2007)
read review

Awards

The Great 8 Products of 2009 - Toughbook 30 December 2009

Over the course of 2009, the GCN lab tested hundreds of new products. Of those, only a select few beat every other product in their class and stood out as the best of the best. The Panasonic Toughbook 30 was one of them. The GCN lab reports, "...if you need a laptop that will survive where others fear to tread, this is the choice."

22nd Annual GCN Rugged Devices Awards - Toughbook 30 October 2009

"Panasonic has pretty much set the standard for rugged equipment, and the Toughbook 30 rugged laptop PC is a perfect example of why." -GCN reviewer, John Breeden II

Government Computer News awarded the Toughbook 30 mobile computer its top ratings for ruggedness, performance and features. The rugged laptop was praised for its long battery life, fast processor, and extremely rugged durability. GCN is administered by 1105 Government Information Group, a leading provider of integrated information and media for the government information technology market.

LAPTOP magazine Editor's Choice Award - Toughbook 30 September 2008

Offering a fully-rugged design and more than six hours of battery life, the Toughbook 30 earned four out of five stars and was named an Editor's Choice by LAPTOP magazine. With its ability to withstand the harshest conditions, including repeated three-foot-drop tests, the Toughbook 30 was praised for its daylight-readable screen and state-of-the-art security features.

As the leading mobile-technology magazine, LAPTOP delivers in-depth reviews of the hottest mobile products, including notebooks, cell phones, handhelds, Wi-Fi, digital cameras, projectors and accessories. In addition, the magazine's experienced editors and industry leaders provide exclusive insights into what's next in technology.

Frost & Sullivan North American Mobility Award - Toughbook 30 March 2008

Frost & Sullivan's Mobility Awards Committee, which recognizes outstanding achievements by top companies in the the mobile and wireless markets, rewarded Panasonic Computer Solutions Company (PCSC) for the Toughbook® 30 ruggedized, military-grade notebook computer. The Mobility Awards represent the best mobile and wireless products and services, chosen by the industry's top editors and analysts. This rugged, MIL-STD-810F-tested, laptop computer was honored for its integrated 802.11 wireless LAN, incorporation of GPS and Bluetooth technology, and its ability to perform remotely under the harshest of conditions.

Frost & Sullivan is a world leader in growth consulting and the integrated areas of technology research, market research, economic research, corporate best practices, training, customer research, competitive intelligence and corporate strategy. The Mobility Awards represent the best and finest products and services as voted on by the top editors and analysts that cover the mobile and wireless industry.

Law Officer Magazine
Gold Badge of Service Award
September 2007

Law Officer Magazine awarded Panasonic Toughbook their "Gold Badge of Service" award, an annual distinction recognizing the company that best demonstrates a model of commitment and service to the public safety community. Dale Stockton, editor-in-chief of Law Officer magazine noted, "I've been extremely impressed by the level of commitment to public safety the Panasonic folks have repeatedly demonstrated." Dale presented the award during the International Association of Chiefs of Police Annual Conference in New Orleans.

Testimonials

Customer Testimonials

“Our business takes us to some of the most remote places on earth. A majority of our recordkeeping in Africa used to be done by hand then typed up and sent in once a month. This data was not received in a timely manner by management so we looked for a mobile solution to transmit this data in real time. In Mozambique, we deployed 40 Panasonic Toughbook 30 notebooks and they have drastically improved work efficiency. We are now beginning to roll out this solution across our other African operations.”
--Chris Coffey, Director of Network Services,
Universal Leaf
“A recent incident showed the BRPSD how well-protected their important data was inside a Toughbook 30. On the way to a call, a patrol officer's car hit an electrical pole and sparked a serious fire. While the officer escaped unharmed, the same could not be said for her vehicle. "I was stunned to see that the Toughbook 30 was still on and operating, with the screen still showing the details of the call our patrol officer was answering," said Morweiser. "The laptop never shut down throughout the whole fire, and was still going strong after firefighters had salvaged it out of the car.”
--Joe Morweiser, Boca Raton, FL Police Services Dept. Network Analyst, Public Safety IT,
October 2008
“Officers can check their email from their [Toughbook laptops] and an Intranet forum allows the officers to keep each other abreast of new developments," Chief Jeffrey Caudill said.
--Chief Jeffrey Caudill, Park Ridge (IL) Police Dept., Public Safety IT,
March, 2007
“Panasonic is a pioneer of the industry's most rugged, battle hardened, time tested, portable mobile computers and a leader in providing ruggedized mobile computing solutions for law enforcement.

“The Panasonic Toughbook 30 is the most popular, fully rugged laptop computer in the Panasonic lineup. If you are looking for a fully-sealed computer that will be able to withstand the harshest environments and be protected from dirt, dust, water, cold and hot temperatures, and other forms of moisture than look no further.”
--Brad Brewer, Vancouver Police Department

Case Studies

The Toughbook ROI Evaluator

The Toughbook ROI Evaluator is an application that objectively analyzes the costs/benefits of mobile computing solutions from different vendors. This vendor-neutral application is designed to help purchasing managers choose a solution that provides the best ROI (Return On Investment) and TCO (Total Cost of Ownership) based on their unique business needs. It performs a detailed cost analysis of up-front purchase cost, repair expenditures and downtime, specific product features, value of ownership, disposal, and much more.

This objective third-party interactive tool was built to answer the most critical questions asked by customers:

  • What will it cost to buy?
  • What will it cost to own?
  • What will it cost to deploy and decommission?
  • What value will be created for the organization?

The reports that are generated can be replicated, modified or entirely changed without any input from Panasonic, using Microsoft Excel.

News

Dolphin Prefers Toughbook Over iPad
(September 27, 2010)
read release
Panasonic Works with Sierra Wireless to Offer Qualcomm's GOBI2000™ Technology on Toughbook® Mobile Computers
(March 24, 2010)
read release
Toughbook central by Trudy Walsh
(GCN, February 03, 2009)
read review
Laptops, Already Tough, Now Pack More Inside by Azadeh Ensha
(NY Times, February 4, 2009)
read article
Panasonic Builds a Better Toughbook by Trudy Walsh
(GCN, January 27, 2009)
read article
Panasonic ToughBook 19/30's Upgrades Now Available for US by Daniel Lim
(SlashGear, January 27, 2009)
read article
Panasonic Toughbook Upgrade by Mark Kowasky
(ZME Tech, January 27, 2009)
read article
Panasonic Toughbooks get Centrino 2, new LCDs
(Electronista, January 27, 2009)
read article
Panasonic Upgrades Toughbook Mobile Laptops
(Vertical Systems Reseller, January 27, 2009)
read article
Panasonic Updates Toughbook 19 And 30, Improves Battery & Screen by Christen da Costa
( Gadget Review, January 27, 2009)
read article
Panasonic Upgrades Its Rugged Toughbook 19 and 30 Mobile Laptops
(GISuser.com, January 27, 2009)
read article
Panasonic Upgrades Its Rugged Toughbook 19 and 30 Mobile Laptops Delivering Improved Performance and Viewability in all Environments
(PoliceOne.com, January 27, 2009)
read article
Panasonic Upgrades Toughbook 19 and 30 Rugged Laptops
(PC Launches.com, January 27, 2009)
read article
Panasonic's Upgraded Toughbook 30 and Toughbook 19 Get GPS, 3G HSPA
(GPS Obsessed, January 27, 2009)
read article
Panasonic Gets More Rugged With Toughbook Update by Brian Kraemer
(ChannelWeb, January 26, 2009)
read article
Panasonic, AT&T Announce Broadbandconnect-Certified Rugged Toughbook Mobile Computers, Expanded Relationship
(September 18, 2008)
View press release
Panasonic And Qualcomm Team Up To Offer Gobi On All New Toughbook Notebooks
(September 10, 2008)
View press release
Panasonic, AT&T Announce Broadbandconnect-Certified Rugged Toughbook Mobile Computers, Expanded Relationship
(October 10, 2007)
View press release

Bylined Articles

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Fixed Ops

"Deploying Mobile Technology: Lowest Total Cost of Ownership For a Competitive Edge"
With as many as 30 on-board computers, modern vehicles require the use of diagnostic devices for efficient repair. Employing service bay technology solutions with the right features, reliability, flexibility and support can be critical. In this article, Jason Smith, senior business development manager at Panasonic Computer Solutions Company, explains different features of mobile devices that can increase customer satisfaction and help dealerships achieve the greatest possible ROI.

view article [pdf, 912k]

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Integrated Solutions

"Navigate Mobile Technology Investments For A Competitive Edge"
According to a recent IDC Worldwide Mobile Worker Population Forecast, nearly 75% of the U.S. workforce will perform at least part of their jobs outside the traditional office space by the end of 2011. Rance M. Poehler, president of Panasonic Computer Solutions Company, outlines the necessary factors to consider when selecting the best mobile computing solution to meet the needs of a growing mobile workforce, while also minimizing hidden costs.



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WaterWorld

"Wise Mobile Technology Investments in Tough Economic Times"
For water utilities deploying mobile computers, achieving the lowest Total Cost of Ownership (TCO) is critical to improving efficiency and increasing profit. However, when budgets run tight, companies are often tempted to make mobile computer purchasing decisions based solely on sticker price. But this short-sighted approach can cost more in downtime, repairs and broken equipment. Jason Smith, senior business development manager at Panasonic Computer Solutions Company, explains how to calculate the true TCO of a device.


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Supply Chain Management

"Supply Chain and Logistics Markets Reap the Benefits of Ultra Mobile PCs"
In an atmosphere of growing competition, supply chain and logistics organizations are looking to technology to help them work more efficiently. Many companies are turning from proprietary handheld devices to open-platform ultra-mobile PCs (UMPCs) for a complete solution. Jeff Tingley, senior business development manager at Panasonic Computer Solutions Company, discusses this trend and explains how ruggedized UMPCs are changing the face of the industry, delivering high performance and reliable connectivity in an ultraportable form factor.


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Police Chief

"Applying Digital In-Car Video Systems to Manage Evidence and Obtain Prosecutions"
In-car camera technology is one of the best tools agencies have to protect themselves and their officers from false allegations. These digital recording systems streamline video and audio capture and storage, ensuring that evidence is court-admissible. Joni Eddy, assistant chief of police in Lewisville, Texas, and Joe Martin, director of business development, government, for Panasonic Computer Solutions Company, details one agency's experiences in selecting and deploying digital video systems in its patrol fleet.

view article [pdf, 6.2m]

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Law and Order

"Business Leaders Look to 2008"
What are the challenges in law enforcement for 2008? According to Joe Martin, executive business developement manager for Panasonic, the top concerns are "safety" and "efficiency," not only in day-to-day operations but for the long-term. In this article, Joe discusses why ergonomic design and wireless and video capability, as well as reliability and durability are vital to the future of law enforcement.

view article [pdf, 67k]

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Network & Cabling

"Take Your Show on the Road"
As telecommunications technology improves, customers demand ever more services; therefore, it is vital that employees and field-service workers have the most reliable mobile computing tools on hand. Mike McMahon, director of workforce automation for Panasonic Computer Solutions Company, addresses the importance of reviewing all facets of implementation when choosing an effective mobile computing solution.

view article [pdf, 1mb]

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Business Solutions

"Quality Pays Off: Focus on TCO in Mobile Computers"
Mobile technology has progressed to a point where people can access anything, anywhere, using affordable and powerful tools. However, it is vital that these tools withstand harsh environments in the field. In this article, Sheila O'Neil, senior director of channel sales for Panasonic Computer Solutions Company, discusses the vital role that quality of hardware plays in the total cost of ownership (TCO) of a mobile computing solution.


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Health News Digest

"No Weak Links: Selecting Mobile Computing Solutions for Healthcare"
Over the past few years, more health organizations have turned to mobile technology to provide medical personnel instant access to vital documents and information. Greg Davidson, a business development manager responsible for healthcare mobile computing solutions at Panasonic, addresses the importance of ensuring that the best portable information systems are implemented in healthcare environments.


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Law Enforcement Technology

Looking Toward the "Agency of the Future."
Law enforcement agencies work closely with technology vendors to equip their officers with the best mobile tools available. Jan Ruderman, senior director, public sector, mobile computing solutions for Panasonic, outlines these up-and-coming technologies and discusses their benefits to the future of law enforcement.

view article [pdf, 196k]

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Transport Technology Today

"Opening the door to possibilities"
Not long ago, fleet operators gathering information on transport vehicles had to work with multiple computing systems that were not integrated. But, as technology has progressed, open systems have enabled the design of fully integrated, customizable computer systems. In this article, Bill Presler, senior business development manager for Panasonic Computer Solutions Company, offers best practices for building an optimal mobile operation.

view article [pdf, 111k]

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Water and Wastes Digest

"Evaluating mobile computing solutions for water utilities"
From meter reading to mapping to customer service, mobile computers play a vital role in the water industry. Often, these computers must perform in less-than-ideal conditions. Thell Gillis, business development manager for the energy, utilities and communications industries at Panasonic Computer Solutions Company, outlines the features mobile computing solutions must have in order to meet the needs of the water industry.


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WaterWorld

"Mobile Computing Requires PCs "Ruggedized" for Working Environment"
Advancements in wireless technology and software have made mobile field automation and communication widely available to water and wastewater organizations. In this article, Rick Elliott, national sales manager for the utilities, energy and communications industries at Panasonic Computer Solutions Company, discusses how factors such as ruggedness, battery life and wireless capabilities are critical when evaluating mobile computing solutions.


White Papers


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The Role of Rugged PCs in Successful Rollouts of Smart Metering Systems

This IDC White Paper discusses the increasing trend toward smart metering systems in the utilities sector and details some of the IT requirements of the mobile workforce in this new usage scenario. The choice of a wrong device can lead to inefficiencies that multiply by the number of users, and that can easily scale to the thousands. The white paper presents two cases studies, helping to shed light on the challenges in selecting the right mobile computing solution, up to the solution delivered with rugged Toughbook mobile devices.


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The Next Generation of Ruggedized Handheld Devices will run Windows 7

Windows® Mobile—the standard operating system for many commercial implementations—will likely enter end-of-life in late 2010 as Microsoft emphasizes its new, consumer-oriented Mobile® 7 OS. That means that IT and business managers will soon face a tough decision as to which operating system to deploy on their fleets of handheld devices. An increasingly popular option: run Windows® 7 at the handheld-device level. This white paper outlines the many advantages Window® 7 offers mobile workers, building a strong case based on capabilities, operating efficiencies and reduced costs.


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Mapping Technical and Operational Challenges of Mobile Computing Deployments

Many organizations invest in mobile computing solutions based on inaccurate Total Cost of Ownership (TCO) models. The result is substantially higher ownership costs, poor customer service performance and lost revenue. This whitepaper reveals overlooked deployment costs and customer-specific operational details in TCO analysis, and explains how to leverage mobility investments into a true competitive advantage.


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Using Analytics for Better Mobile Technology Decisions

Different departments within organizations often define the value and true costs of mobile computing differently. Choosing a solution that minimizes Total Cost of Ownership (TCO), maximizes Return on Investment (ROI) and meets the needs of the entire organization requires an honest, vendor-neutral analysis. This white paper discusses how the Panasonic Toughbook ROI Evaluator uses actual corporate data to generate comprehensive analyses that help companies come to a consensus when making purchasing decisions.


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Assessing the Broad Business Case for Rugged Computing

Driven by the increase in mobile workers, new broadband technologies and the use of laptops in a wider range of environments, the demand for rugged, business laptops is rising. Today, nearly 60 percent of companies consider themselves a virtual workplace and many employers are currently looking to expand their mobile workforces. This white paper addresses these key demand drivers and provides a comprehensive overview on rugged mobile computing.


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The Business Case for Embedded Wireless Technologies in Mobile Enterprise Strategies

While mobile solutions have made great strides in the last decade, advancements in embedded wireless wide-area networking (WWAN) now offer business users even higher levels of portability and productivity. A growing number of companies are discarding their poor-performing, labor-intensive wireless network cards in favor of embedded wireless solutions. This white paper explores the latest developments in embedded wireless networking, as well as how it benefits both users and organizations.


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Realizing the Benefits of Digital In-Car Video for the Law Enforcement Community

Law enforcement professionals require a secure means of collecting and processing evidence for use in legal proceedings. A mobile digital video system can be an ideal solution. This white paper outlines the application and value of digital video solutions in law enforcement, focusing on incident capture and evidence.


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The Role of Rugged Mobile Computing in Overhaul, Service and Maintenance Operations

Rugged mobile computers have become increasingly vital in the overhaul, service and maintenance operations for automotive, aerospace and other large equipment manufacturers. These industries must continually increase productivity while keeping up with the latest technologies. This white paper discusses how rugged mobile computers make this possible with durable, portable solutions that withstand the harsh environments found in which they operate.


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Mobility and Reliability Make the Panasonic Toughbook Wireless Display a Winner for Operational Efficiency

Keeping mobile employees connected through wireless devices and lightweight communication tools is critical for companies wishing to achieve workflow efficiencies and cost savings. However, advancements in information technologies have also created new issues regarding data integrity and security. This white paper discusses the challenges businesses face and how the Toughbook 08 is designed to address these operational inefficiencies and privacy concerns.

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Access International

Access International
Access International is a software developer specializing in order entry solutions for wholesale distributors that rely on sales representatives for generating "pre-sale" orders. Utilizing Panasonic's line of Toughbook® mobile computers with Access International's Portable Order Entry Tool (POET®) software, sales representatives can access distributors' most current information on customers, products, purchase history, inventory and pricing. Sales personnel can also generate orders, verify inventory, calculate prices and profit margins, check for substitute items, send and receive e-mails and much more. This remote order entry software solution improves productivity and empowers today's mobile sales force to create more revenue opportunities and increase customer satisfaction.
Website:
www.ai2.com

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