Field Consulting Service

Panasonic's Field Consulting Service, provided by a team of professional Technical Field Managers, offers organizations additional training, support, post-deployment troubleshooting and problem resolution when needed. These experts will go on-site at a client's location to review issues affecting the mobile deployment. With Panasonic's strategic alliances in information technology, vehicle mounting hardware and wireless communications, the Field Consulting Service is one of many programs that ensure that Panasonic Toughbook mobile computing solutions continue to be the industry's most reliable.

Benefits include:

• Reliable technical support for as long as an organization's Toughbook mobile computers are deployed.
• Access to experienced Technical Field Managers.
• Efficient issue resolution to keep mobile computers in the field and mobile workforces productive.

Panasonic Technical Field Managers' industry experience comes from working directly with customers in their own environments, which gives these Technical Field Managers the ability to identify issues quickly and effectively. Once the issue is identified and the resolution is determined, a Technical Field Manager can recommend the best course of action.