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Deployment, Support & Management FAQs


Data Protection FAQs

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If a Toughbook computer is lost or stolen, can Panasonic help protect the data on the unit?
Yes, the Panasonic Data Protection Service can help organizations to remotely wipe data from a user's Toughbook unit without the new user's knowledge.
Can Panasonic help recover a stolen unit?
If a computer is reported missing or stolen, the Absolute Recovery Team works with the police to track and recover the computer. The Absolute Team provides the police with tracking information to pinpoint the physical location of the computer and documentation needed to obtain subpoenas and procure search warrants to recover the computer.
What process is used to remove data?
The data removal process uses an algorithm that meets the United States Department of Defense (DOD) standard for data removal. Once the data is removed from the unit, it cannot be recovered.
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