For public sector field crews and emergency first responders, getting to the scene of a crime, fire, disaster or outage is critical and often a life and death situation. Panasonic Toughbook® mobile computers help public sector workers respond more quickly and provide immediate, remote access to critical information that can be vital in averting or responding to a disaster.
911 call centers operate 24 hours a day and, depending on the size of the town or county served, may respond to thousands of calls during that period. A 911 operator’s computer must provide caller ID, the address of the caller, maps of the caller’s neighborhood, access to Department of Transportation cameras near the emergency location, if available, and a screen to enter details provided by the caller. Calls must be routed to the appropriate department or nearest Fire/EMS station. When the caller is a child, elderly person, or handicapped person, special instructions may need to be given and the 911 operator may need to stay on the line until help arrives. This highly labor-intensive service is very costly, and growing costlier for Fire/EMS agencies nationwide. While call center operations can be outsourced to save money, most outsource providers handle a large volume of calls, causing slower dispatch times, putting lives and property at greater risk.
To overcome the slow dispatch times, many Fire/EMS departments now deploy wireless, rugged Panasonic Toughbook® mobile computers with 2-way radio modems in their trucks. This solution eliminates the message backup at call centers by sending data directly from the dispatch center to the vehicle-mounted Toughbook computer. By integrating Cellular Digital Packet Data (CDPD) technology into the solution, firefighters also gain real time access to mission-critical information, such as building profiles and schematics. This capability, along with up to a 40% reduction in dispatch times, helps firefighters save more lives and property. Moreover, fire departments realize these benefits while significantly reducing their operational expenses.
Law enforcement personnel, whether responding to an emergency, making a routine traffic stop or conducting a police stakeout, rely on computer-equipped vehicles to serve as their mobile command centers. Ill-equipped or unreliable in-vehicle computing solutions can negatively impact an officer's ability to assist victims, access police records or solve a crime. In addition, law enforcement agencies need to guard against computer theft and stolen data at all times. To address the unique in-vehicle computing needs of law enforcement agencies, Panasonic has created its vehicle-mounted-rugged Toughbook Permanent Display Removable Computer (PDRC) to work with its two fully-rugged Toughbook laptops: Toughbook 19 and Toughbook 30.
The Toughbook PDRC provides the perfect visualization and data entry solution for use in the front of any vehicle. Its 12.1" display and full-size keyboard were designed with ergonomics and safety in mind. The display and keyboard can be mounted independently for easy viewing and access without interfering with the operation of the vehicle or air bag deployments. The PDRC's fully adjustable, 1,250 nit touchscreen gives officers the ability to easily modify screen brightness to allow them to work in all working conditions, from bright daylight to pitch darkness. The backlit keyboard is spill-resistant and includes a touchpad, providing a dependable solution for more accurate and efficient data entry and retrieval.
The Toughbook PDRC has been engineered to be a seamless extension of Toughbook computers, which provide the processing power, data storage and wireless capabilities to complete the in-vehicle solution. Toughbook fully-rugged laptops, due to their resistance to shock, vibration, extreme temperatures, liquids and humidity, can be securely mounted in the safety of the vehicle's trunk. Since the Toughbook computer is responsible for processing and storing all data, sensitive information will not be lost or compromised in the event the Toughbook PDRC is stolen or vandalized. This provides officers with the freedom to leave the vehicle unattended if the need arises. For even greater security and mobile computing flexibility, the Toughbook laptop can be easily removed from the trunk of the vehicle.
Combining Toughbook high-performance computing power with the utility of the PDRC, Panasonic gives today's mobile law enforcement officers a reliable, comprehensive and secure mobile computing solution that helps them continue to "serve and protect."
When emergencies occur and lives are at stake, it is important for first responders to assess the situation quickly and take appropriate actions. To accomplish this, Fire/EMS departments need to provide its personnel with solutions to ensure quick response times and superior patient care. This often can involve multiple devices from multiple vendors which can be costly to purchase, integrate and maintain. Above all, these devices must work reliably 24/7 and be tough enough to withstand bumps, shocks, vibration, humidity, liquids and extreme temperatures. With that in mind, Panasonic has engineered a powerful, cost-effective rugged mobile computing solution that allows EMS crews to perform their duties quickly and efficiently.
The Toughbook® Permanent Display Removable Computer (PDRC) seamlessly integrates with all Toughbook mobile computers. By tapping into the processing power and wireless capabilities of the Toughbook computer, the Toughbook PDRC provides the fully-rugged solution that EMS technicians require in mission-critical situations. Mounted in the rear of the ambulance, the PDRC allows EMS crews to tend to patients. They can quickly retrieve patient data, such as medications and medical history, as well as update patient records, all in real time. The 12.1", 1,250 nit touchscreen provides EMS technicians with a clear view of critical patient data, no matter how bright the conditions. For nighttime operation, the display's brightness can be quickly dialed down and the backlit keyboard helps ensure typing accuracy.
Mounted in the front of the ambulance, EMS crews use the Toughbook computers' advanced wireless capabilities to create a reliable, real time communication channel with dispatch. This allows instantaneous updates to the situation, allowing EMS crews to prepare for when they arrive at the scene. With embedded GPS and mapping software from Panasonic's software partners, the Toughbook computer helps the driver find the quickest route to its destination, improving response and transport times. The Toughbook computers' rugged ability to withstand shock and vibration coupled with its easy-to-navigate touchscreen provide Fire/EMS personnel with unfettered access to information—regardless of what the road throws at them.
Panasonic's multi-user mobile computing solution gives today's emergency responders the ability to communicate and coordinate more effectively, leading to better response times and improved patient care.
For mobile workers, like police, telecom field workers and insurance adjusters, their vehicle often doubles as their office. In order to perform their jobs effectively, they need a rugged, always-on computing solution that seamlessly works both inside and outside a vehicle. By combining Panasonic's vehicle-mounted-rugged Toughbook® Permanent Display Removable Computer (PDRC) with the rugged Toughbook U1 ultra-mobile computer, mobile professionals can conveniently move and work between their vehicles and the field without disrupting their tasks at hand.
The Toughbook PDRC was specifically engineered to provide the ideal in-vehicle mobile computing solution. Used as an interface to a mobile computer such as the Toughbook U1, its 12.1" display and full-size keyboard greatly enhance productivity. Furthermore, the Toughbook PDRC was designed with ergonomics and safety in mind. The display and keyboard can be mounted independently for easy viewing and access without interfering with the operation of the vehicle or air bag deployments. To ensure optimum viewability and easy software navigation in all lighting conditions, the PDRC includes a backlit keyboard and a bright, 1,250 nit touchscreen display.
Whereas the Toughbook PDRC is optimized for use in vehicles, the Toughbook U1 was engineered from the ground up for mobile use. The Toughbook U1's compact form factor allows it to be mounted in the front of the vehicle along with the Toughbook PDRC. This gives mobile professionals the flexibility to quickly undock the U1 for use in the field — without losing data, disrupting connectivity or having to reboot.
This one-two combination from Panasonic provides an efficient, stable, convenient and powerful solution for work in vehicles or in the field.
When disaster strikes, access to vital information and the ability to organize it quickly are critical to a successful outcome. Personnel, equipment and vehicles from more than one department may respond to a call, and the coordination of these resources can become a challenge. Traditionally, a whiteboard and waterproof paper have been used to organize an emergency response and provide accountability. However, this is a slow and cumbersome method just when alacrity and efficiency are required.
Panasonic Toughbook® mobile computers are engineered to withstand the rigors—including the harsh weather—often associated with emergency situations. Using specialized software that organizes, lists, tracks and assigns resources, Toughbook laptops can help battalion chiefs more effectively manage a response effort—when downtime is not an option. Because Toughbook computers offer embedded, robust wireless connectivity, law enforcement, Fire/EMS, hazmat and other departments can communicate and coordinate more efficiently to save lives and property.
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