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Testimonials - Straight from tough customers out in the real world

Key customers in the healthcare industry share their reasons for choosing durable, powerful and reliable Panasonic Toughbook mobile computers. Citing features, such as long battery life, lightweight design, wireless connectivity and industry-leading support, these healthcare professionals rely on Toughbook laptops to withstand the hazards of the medical environment and provide a lower total cost of ownership.

As part of its increased focus on training and preparation, the U.S. Navy is testing specially designed software using 300 Toughbook 18 notebooks aboard the U.S.S. Rushmore in San Diego. The web-based system lets officers and trainers evaluate how well crewmembers perform critical ship functions on a day-by-day basis. The goal is to outfit every surface ship in the Navy with the system in order to have a real-time idea of how ready each vessel is to respond to a crisis.

The Navy chose the Toughbook 18 because of its durability and ability to withstand the often rough conditions and harsh environments encountered worldwide by the crews of America's fighting ships.
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Toughbook laptop survives police shootout.
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"One of our deputies drove to our patrol office and went inside for roll call. The brakes on his car must have been locked and heated to a combustible temperature and caught fire while the deputy was in the building. It wasn't until a citizen passing by noticed the flames coming from the engine compartment that the fire department was dispatched.

The deputy had a Panasonic Toughbook CF-27 mounted in the the driver's compartment of the car. It was estimated that the temperature inside the driver's compartment reached upwards of 1000 degrees. The dash board was melted and everything in the glove box was incinerated. The laptop screen was down and the computer was off at the time. The fire department extinguished the flames, drenching the laptop with hundreds of gallons of high pressure water.

After the fire was out, the laptop was removed from the vehicle and placed in a plastic garbage bag. No attempt was made to dry or clean off the computer. I was given the computer two days later and put it in the back of my truck because it smelled so bad of smoke. After it had aired out for a week I took it into my office to see what I could salvage from the computer. I was doubtful there would be anything usable. I noted the back of the laptop had experienced such intense heat that it melted some of the ports. Just for fun, I hit the power switch and was shocked when I saw the hard drive and battery lights come on. I watched in amazement as the LCD lit up and the computer booted to windows without a hitch. These are the TOUGHEST computers in the world! This is the reason why we have been loyal Panasonic customers for the last 10 years!"

-Sgt. David Northcraft, Information Technology Manager, Clackamas County Sheriff's Office

"In the month of August 2006, I had the opportunity to travel on a Coast Guard cutter in Kodiak Alaska. While there, a deck hand inadvertently threw a twenty pound shackle from the deck onto the pier. My toughbook was sitting on one of the timbers that line the pier and the shackle made perfect contact with my Panasonic while it was open and gathering some research data.

The monitor doesn't seem to work, but it will power on and access the hard drive. I had several years worth of research data on the hard drive, knowing it would be safe during my work in most field environments.

Although I didn't expect this type of shock to occur to the unit, it proves that the hard drive and my data is secure under most normal and abnormal circumstances. I continue to use another CF-28 to protect my data and am looking forward to the CF-30 coming in a few months."

-Benjamin.M.Otteni, U.S. Coast Guard

"We had a complaint against one of our officers the other day by a women who said the officer profiled her and that was the reason he pulled her over. He was driving a police car that was equipped with the Toughbook Arbitrator and you could hear everything he said and everything she said during the traffic stop, including the part when she admitted running the stop sign. The camera saved him and the sound was crystal clear!"

-P.O. Bernard Malkov Park Ridge PD (IL)

"On a Sunday morning one of our officers was making a routine traffic stop, however, when pulled over, the person driving the car jumped out and took off on foot and got away. The video from the Toughbook Arbitrator showed that the person looked directly at the camera before he ran. We were able to take a snapshot of the video that showed his face, the person was later identified and arrested."

-P.O. Bernard Malkov Park Ridge PD (IL)

"I want to express my appreciation for the quality of the Toughbook. I am currently deployed to Iraq and have been using a CF-29 for 24-hour operations 7 days a week in the 8 months we have been here. We have been conducting tactical intelligence operations using it mounted in the vehicle as well as dismounted through difficult conditions, including an extremely hot and dusty environment. Due to these conditions and the tactical atmosphere in general we have had problems with essentially all of our equipment, with the exception of the Toughbook. The only complaints I have heard is that we had a hard drive damaged due to repeated removal from the laptop. Since we use classified hard drives, the repeated removal and improper care of them is common. In our office environment we also use the CF-48, CF-51, and CF-73 models, and they have not had any problems either. Overall the Toughbook is by far the most reliable, effective, and well-engineered piece of Government equipment I use. Thank you for providing the Soldiers with quality equipment."

Sincerely,
SGT Stephen Johnson