Public Sector Contracts
The City of Tucson, AZ has publicly solicited and awarded through RFP process, a contract to Panasonic for Toughbook laptops, Tablets, Accessories and Service. This agreement is available to public agencies, nonprofits and agencies for public benefit nationwide through National IPA, a national cooperative purchasing program.
Products used in this contract:This contract includes the entire line of business-rugged, semi-rugged and fully-rugged Panasonic Toughbook products, including the Arbitrator. Under this contract, Panasonic will provide professional services and warranty services for Toughbook computers. Third-party products are available through the authorized TP3 resellers.
City of Tucson, AZ is Principal Procurement Agency (PPA)
- Competitively awarded by the City of Tucson, AZ and available to public agencies nationally.
- Pre-competed publicly awarded contract = No RFP or IGA needed
- National aggregate pricing = Cost Savings
- Saves duplication of effort and costs associated with separate RFP’s
Contract Includes:
- Products and Services
- Pre-Sales Support & Engineering
- Toughbooks
- Tablets
- Accessories
- Services (Warranty, Extended Warranty, Deployment, Professional)
Contract Duration:
- 1 year (with 4 one-year auto renewals)
- Began August 1, 2007
Delivery Terms:
- 30 days for in-stock items.
- TP3’s Manage Invoicing Directly
- Ground Delivery provided at no charge
Designated Panasonic TP3's
- CDW-G
- CLH International, Inc.
- Control Communications
- Insight Public Sector
- MCT
- PCN Strategies
- Paradigm System Solutions, Inc.
- PCS Mobile
- Turnkey Mobile
Resellers refer to eligibility to assist customers in utilizing this contract and channel information for more detailed procedures and marketing support descriptions.
About National IPA
The National Intergovernmental Purchasing Alliance Company (National IPA) works with public and non profit agencies, who as Principal Procurement Agencies competitively solicit national contracts for aggregated use. This cooperative strategy offers lower costs, plus time and resource savings, to participating agencies.
- Cities/Municipalities/Counties
- K-12, PTAs
- Independent Special Districts
- Public/Private Higher Education
- Hospitals
- Airports / Mass Transit
- Non-Profits
- Churches
- Utilities (Gas, Electric, Water/Sewer)
- Agencies that exists for public benefit
National IPA Quick Facts
- Established through a collaborative effort of public agencies across the United States for the specific purpose of reducing procurement costs by leveraging group volume.
- Aggregates the purchasing power of participating public agencies across the country in order to receive larger volume discounts from suppliers.
- Each contract offered by National IPA has been competitively solicited by a Principal Procurement Agency.
- All agreements allow universal contract utilization ("piggybacking") by public agencies operating for the benefit of the public.
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Reducing Procurement Costs for Public Agencies [pdf, 121kb] |
Customer / Agency Eligibility
Agencies that want to access the contract must go to www.nationalipa.org in order to participate.
The process located at www.nationalipa.org is simple and quick:
Agencies that want to access the contract must register at www.nationalipa.org in order to participate. There is no fee to participate and no obligations.

TP3 Contract Details and Sales Information
Pricing:
- Percent discount off Panasonic SRP
- Standard ROE / SPL process on a per deal basis
- Current Toughbook Models and Services MSRP List [pdf, 17kb]
Processes and Procedures: Contract Briefing Presentation [pdf, 720kb]
- Ability to offer Non-Panasonic accessories under this master agreement – for example, cases, expansion slot cards, wireless adaptors, antennas, mounts, etc. Only restriction is on selling compatible products which are already addressed within the Panasonic Line Card.
- Contract discount structure; discount for quantity 1 to 250 / 251 + (download contract reference sheet, below, for discount details).
Procurement, Delivery, & Billing Processes:
- Ground Delivery provided at no charge
- Billing and/or invoicing will be managed by designated TP3 resellers
- Standard Channel Processes
Customer Service: Pre-Sales and Order Processing support offered through designated TP3 resellers.
- Pricing Information
- General contract questions
PCSC Contact:
Michelle Chapin
Director, Government Relations
Panasonic Solutions Company
Michelle.Chapin@us.panasonic.com
State of Florida Contract
Panasonic Toughbook is now available for purchase on the Florida Contract - 250-040-08-1 for the Acquisition of Rugged Laptops, Rugged Tablet Computers and Ultra Mobile PCs. Under this contract, Panasonic will provide through authorized dealers/resellers toughbook products, including laptops and accessories.
Products used in this contract:
The Toughbook
19,
31,
52, and
U1
were used in this contract.
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Price Lists
- Current Price List [pdf, 170kb]
Eco-Friendly
Eco-friendly Initiatives for Panasonic — to include all of our green efforts, information on EPEAT, recycling and more

About Toughbook
Learn more about Toughbook and its history

Panasonic Toughbook Configurator
Experience the entire Panasonic Toughbook product line, view the various options and specifications, and find the exact model number you need when ordering your new Toughbook.
Configure a model
PCSC Contact:
Michelle Chapin
Director, Government Relations
Panasonic Solutions Company
michelle.chapin@us.panasonic.com
State of Mississippi Contract - IT Hardware Express Products List (EPL) 3658
EPL Expiration Date: June 30, 2014The purchase limit is $200,000 per project per fiscal year (July – June) for the IT Hardware EPL without additional approval from ITS. For purchases over $50,000, the customer MUST obtain quotations from two or more EPL sellers.
Resellers Involved
To obtain a quote or place an order, view more information about the resellers
learn more about the ITS EPL Interactive

Products used in this contract:
The Toughbook F9, 52, 19, and 31, and professional video equipment, flat-panel displays and projectors were used in this contract.
![]() ![]() Learn more about Flat-panel Displays
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![]() ![]() Learn more about Projectors
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Panasonic Contract - IT Hardware EPL 3658
Current Price Lists
Toughbook price list [pdf, 340k]
Display price list [pdf, 13k]
Projector price list [pdf, 17k]
Archived Price Lists
Toughbook price list [pdf, 286k]
Display price list [pdf, 13k]
Projector price list [pdf, 19k]
Please contact a reseller to obtain the most current price on Panasonic products.
State of Louisiana - Contract #408655
The State of Louisiana Statewide Contract #408655 for Panasonic Brand Name Microcomputers and Peripherals includes the entire line of business-rugged, semi-rugged and fully-rugged Panasonic Toughbook products, including the Arbitrator. Under this contract, Panasonic will provide professional services and warranty services for the Toughbook computers purchased by the State of Louisiana.
Products used in this contract:The full line of Panasonic Toughbook products, accessories (including the Arbitrator), professional services and warranty services were used in this contract.

PCSC Contact:
Michelle Chapin
Director, Government Relations
Panasonic Solutions Company
Michelle.Chapin@us.panasonic.com
State of New York / OGS - Contract Number PT65147
Contract valid from December 29, 2010 through December 28, 2015
View the OGS contract overall information
Contract Details
Note: Not all Panasonic products are available for purchase through the NY OGS contract. See NY OGS contract details for more information.
-
Brite Computers — Authorized for all Toughbook products.
- CDWG — Authorized for all Toughbook products.
- Derive Technologies — Authorized for all Toughbook products.
- Island Tech Service — Authorized for all Toughbook products.
- Synergy — Authorized for all Toughbook products.
Panasonic Toughbook Configurator
Experience the entire Panasonic Toughbook product line, view the various options and specifications, and find the exact model number you need when ordering your new Toughbook.
Configure a model
Panasonic NY OGS contract PT65147 Pricelist
- January 2012 Price List [pdf, 200kb]
- December 2011 Price List [pdf, 200kb]
- June 2011 Price List [pdf, 200kb]
- January 2011 Price List [pdf, 185kb]
- September 2010 Price List [pdf, 127k]
Support
Hundreds of model configurations and accessory products are available under this contract. For assistance in configuration and pre-sales support, call our PCSC contact or one of our designated / authorized resellers.
PCSC Contact:
Michelle Chapin
Director, Government Relations
Panasonic Solutions Company
Michelle.Chapin@us.panasonic.com
Panasonic NY OGS contract PT63263 Archive
- December 2010 Price List [pdf, 141kb]
- October 2010 Price List [pdf, 99kb]
- September 2010 Price List [pdf, 91kb]
- July 2010 Price List [pdf, 107kb]
- Dec 2009/May 2010 Price List [pdf, 217kb]
- 09/01/2009 [pdf, 230kb]
State of North Carolina - Contract Schedule 204B
The State of North Carolina contract ITS-003357 for Mobile Ruggedized Computers, Accessories and Peripherals includes the entire line of business-rugged, semi-rugged and fully-rugged Panasonic Toughbook products, including the Arbitrator. Under this contract, Panasonic will provide professional services and warranty services for the Toughbook computers purchased by the State of North Carolina.
Products used in this contract:The full line of Panasonic Toughbook products, accessories (including the Arbitrator), professional services and warranty services were used in this contract.
PCSC Contact:Michelle Chapin
Director, Government Relations
Panasonic Solutions Company
Michelle.Chapin@us.panasonic.com
Panasonic Solutions Company holds the CA PEPPM contract direct, but fulfills through numerous authorized reseller partners. All State, Local, County, Municipality, Higher Education, K-12, Private Schools, and other customers across all 50 States are encouraged to cooperatively purchase through this contract.
Contract LengthCurrent Expiration: December, 2013 (if all optional extensions are utilized)
Scope of Contract
The contract provides the full line of PSC products including Panasonic Toughbook® computers, Toughbook Arbitrator 360°™ mobile digital video system, professional flat-panel displays, projectors and professional video equipment, as well as all related accessories and services.
Reseller Partners
We have various reseller partners through our contract that may be involved in the transaction, at the option of the participating state. Resellers may be listed in individual States.
Participating States
Schools and agencies in all states are eligible. In fact, last year buyers in 43 states took advantage of PEPPM contracts. Certain restrictions do apply for state-level customers, so please reference our contracts page for more information.
Pricing
Discounts vary by product category - Toughbook computers, Installation Projectors, Professional Plasma/LCD, Professional Video, and related accessories. Pricing is quantity one, and discounts for quantities above one unit are available through our reseller partners. Reseller partners may have additional promotional pricing available to customers, please submit RFQ information to David Knisely or to the reseller(s) of your choice.
Webportal:
Visit the PEPPM portal to review ordering instructions, chose your reseller, to view the PSC catalog, and for more information

Contact information
David Knisely
Capture and Contracts Manager
973.303.7727
contracts@us.panasonic.com
State of Texas In Car Video Contract - DIR-SDD-1365
Acting by, and through, the Department of Information Resources (DIR), the State of Texas has established a contract with Panasonic to provide the full line of business-rugged, semi-rugged and fully-rugged Toughbook computer equipment and accessories, including the Arbitrator, to the state government of Texas. Under this contract, Panasonic will provide professional services and warranty services for the Toughbook computers purchased by the State of Texas. Read more.
Products used in this contract:The full line of Panasonic Toughbook products was used in this contract. Resellers Involved
- Austin Ribbon & Computer Supplies, Inc. Authorized for all products including Arbitrator.
- CDW Government, Inc. Authorized for all products including Arbitrator.
- Insight Public Sector Authorized for all products including Arbitrator.
- John Wright Assoc. Authorized for all products including Arbitrator.
- PCS Mobile — Authorized for all products including Arbitrator.
Price Lists
- Current Price List [pdf, 88kb]
Eco-Friendly
Eco-friendly Initiatives for Panasonic — to include all of our green efforts, information on EPEAT, recycling and more

About Toughbook
Learn more about Toughbook and its history

Panasonic Toughbook Configurator
Experience the entire Panasonic Toughbook product line, view the various options and specifications, and find the exact model number you need when ordering your new Toughbook. Configure a model
Instructions for Obtaining Quotes and Placing Purchase Orders
Customers are welcome to contact any of the following resellers to obtain a quote and/or place a purchase order. View vendor list

Contract #DIR-SDD-531 »
Warranty, Quotes, and Returns
- Panasonic Solutions Company offers premium 3 year protection service for Toughbook laptops. View warranty info

- Obtain quotes and place purchase orders via the resellers listed. You must reference contract number DIR-SDD-531 on your purchase order.
- Returns can be worked through your reseller partner of choice.
| Class/Items Available |
| 204 |
| 204-54 Microcomputers, Handheld, Laptop, and Notebook |
| Maintenance, Repair and Support Plan |
| Panasonic will provide repairs at no charge for all units still under warranty. In-warranty repairs performed in the United States will also include shipping to and from our National Service Center at no charge in the event of a defect in materials or workmanship. This warranty is extended solely to the original purchaser. A purchase receipt or other proof of purchase may be required before warranty services are rendered. This warranty only covers failures due to defects in materials or workmanship, which occur during normal use. It does not cover damage which occurs in shipment; failures which are caused by software or virus issues; operational systems or application corruptions; products not supplied by Panasonic, or failures which result from installation, alteration, accident, misuse, introduction of liquid or other foreign matter into the unit; and damage that is attributable to acts of God, abuse and neglect. Additionally, improper maintenance, modification, or service by any party other than a Panasonic Factory Service Center or authorized Panasonic Service Provider will result in out-of-warranty status. Warranty Service and technical support is available through the Panasonic National Service Center at Heartland. Call 1-800-LAPTOP5 - technical support and customer services support is available 24/7. For unresolved customer services related concerns, questions, or complaints, contact Michelle Chapin at Michelle.Chapin@us.panasonic.com.
View Standard Warranty Information
Extended warranties and professional services are available for products offered. |
| Statement of Guarantee |
| Panasonic Solutions Company guarantees to make available equivalent replacement parts for a product sold to the state for at least 3 years after a product is discontinued. |
Discounts for Eligible Panasonic Toughbook Mobile Digital Products, Laptops, Applied to Published MSRP
| Product Line | Customer Discount |
| Mobile Digital Video Products | |
| Arbitrator In Car Video Solution | 26% |
| Accessories | 13% |
| Mounting Equipment | 6% |
| Panasonic Rugged Toughbooks | 16% |
| Related Services | |
| Extended Warranty | 0% |
| Installation | 6% |
PCSC Contact
David Knisely
Capture and Contracts Manager
Panasonic Solutions Company
contracts@us.panasonic.com
Panasonic are available for purchase through the Western States Contract Alliance. View available products and services, as well as pricing, support and authorized resellers for this contract.
Learn more
EVENTS
THE NEW PANASONIC TOUGHPAD FAMILY. A FEARLESS NEW WAY TO DO BUSINESS.
Introducing the new Android™ -powered Panasonic Toughpad™ family, the fearless new business tablets that go where no tablet has ever gone before.LEARN MORE

























all products are EPEAT Gold certified
all products are Energy Star qualified
all products are RoHs compliant
all products are compliant with ISO standards