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Drop and Shock Resistance

Dropped computers are a common cause of hard disk failures and broken LCD displays. Toughbook® mobile computers are tested to ensure they can survive falls as well as sudden high-force impacts to any part of the product's casing.

Drop tests have been certified1 by an independent test lab and performed in accordance with MIL-STD-810G, Method 516.6, Procedure IV (Transit Drop Test). The drop surface is 2" thick plywood over a steel plate over concrete. After each drop, Toughbook computers are visually inspected and a functional check (boot-up into Windows) is performed. The Toughbook mobile computer is sequentially dropped in non-operating mode, onto each face, edge and corner for a total of 26 drops. While MIL-STD-810G allows up 5 samples to be used, Panasonic only used one unit for the Toughbook 19, 30 and U1. Even more noteworthy, the same unit was used for the 26 drops at 4 feet, then the same unit was dropped again 26 times from a height of 5 feet, and then the same exact unit was dropped 26 times from a height of 6 feet. So 1 unit survived 78 drops between heights of 4 to 6 feet.

Quality Assurance Panasonic's commitment to quality is unrivaled, with more than 500 checks and tests conducted on every unit throughout the manufacturing process.

Business-rugged Panasonic Toughbook laptops are tested to 12" drops (for both the unit and hard drive), and 30" when it lands flat on its bottom side, where it needs protection the most. The Toughbook 19, 31 and U1 are MIL-STD-810G certified1 to 72" drops. Panasonic's internal testing process goes beyond MIL-STD requirements. Technicians subject Toughbook computers to drop tests while the units are operating. Moreover, the units are dropped onto a harder surface than what is used for MIL-STD tests.

The various tests that Toughbook mobile computers undergo:

  Model MIL-STD-810G Drop Resistance
Business-rugged
Toughbook F8
Toughbook T8
Toughbook W8
1 foot (2.5 ft on base)
1 foot (2.5 ft on base)
1 foot (2.5 ft on base)
Semi-rugged
Toughbook 52
Toughbook 74
1 foot (2.5 ft 6 sides)
1 foot
Fully-rugged
Toughbook 19
Toughbook 31
6 foot 1
6 foot 1
Ultra-mobile-rugged
Toughbook H1 Health
Toughbook U1
3 foot
6 foot 1

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