Hybrid PBX Unified Communications platform, with rich IP functionality, wireless connectivity, mobile integration and Communication Assistant (CA)
･ Smart Hybrid system
･ Call Centre capability
･ IP Networking
･ 6 to 288 extensions
Smart Hybrid system for future-proof IP communications
The system has sufficient capacity for legacy and IP ports, and Expansion Cabinets can be used to expand the system when you want. It can even connect to the Panasonic KX-NS1000 system to create a small, medium and enterprise solution.
Call Centre solutions for enhanced customer support
The KX-NS700 can support the needs of supervisors in call centres, such as queue announcements, live status monitoring, activity reports, automatic conversation recording and Network Attached Storage (NAS).
Advanced rich features for truly unified communications
The system starts from 6 extensions, up to 288 extensions with Expansion Units. It is also a unified communications system which has rich IP features, such as mobile linking, integrated voicemail and e-mail, instant messaging, and presence information.
Simplified installation and easy maintenance
The installer can easily programme everything related to functions such as PBX and VM, thanks to a built-in web server. Programming can even be carried out remotely.
Proven solutions for a wide range of industries
The KX-NS700 is ideal for a wide range of industries such as Hospitality, Healthcare and Professional Services.
Expandible and compatible with existing phone hardware
The system is expandable, with optional cards and expansion cabinets. You can continue to use existing Panasonic Digital Propietary Phones, Panasonic Analogue Propietary Phones and Single Line Telephones.
IP networking for improved efficiency and reduced cost
You’re able to construct a hybrid system that combines IP and legacy lines, and can connect to IP phones in a remote office, further reducing your costs. VoIP capabilities mean you can talk to remote offices without incurring telephone charges.
The Hybrid PBX system that can grow as you do
Designed specifically for small or medium-sized businesses looking to take advantage of Panasonic’s reputation for quality technology. The KX-NS700 unified communications solution is a small system with the ability to manage big future growth.
Wireless solution to reduce waiting times
Multi-zone wireless connectivity means you can receive calls wherever you are on your premises. Waiting times are reduced and customers speak to the right person. You can also switch easily between desk phones and portable devices during conversations.
Mobile phone intergration to minimise contact numbers
There’s no need to have multiple contact numbers for people who also use a cellular phone. The KX-NS700 includes features for integrating cellular phones with your office communications network, allowing mobile terminals to be used like office extensions.
Simulatneously receiving calls with grouped phones
Up to four cellular phones can be assigned as members of an Incoming Call Distribution group, and receive group calls. Calls to the extension in the office can be received simultaneously on cellular phones.
Voicemail solution allows 400 hours of recordings
The KX-NS7000 allows you to record up to 400 hours of voicemail, and receive email notifications when a call is missed or voicemail left. A Microsoft Outlook plug-in also allows users access the contents of their mailboxes the same way they do for email.
Call center capability without external server use
Whatever the size of your business, using a call centre of similar size can increase the efficiency of your operations. The KX-NS700 includes a call routing function that allows you to connect to a call centre without the need for an external CTI server.
Automatic voice guidence to improve call experience
By letting callers know where they are in a queue through voice guidance, they can decide whether to wait, leave a message or hang up. This improves their experience of your business and maintains satisfaction at the service they’re receiving.
Monitoring callers and call history reports
To ensure better customer management, your supervisors can monitor the status of live callers, agents and other group members. In this way, they can better understand any on-site problems and improve the operations of your call centre.
Communication assistant toolkit feature
This intuitive PC-based application suite offers a toolkit of point-and-check features that can be used with or without a server to improve the way your communications works.