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Warranty Information

Pan European Warranty

Consumer products purchased in Europe (including those purchased in UK and Ireland) are eligible for a Pan European warranty to cover genuine manufacturing defect. The length of this warranty is dependent on the warranty period offered on the specific product type in the country in which the service is being undertaken. The exception to this being only if the warranty provided in the country of purchase is greater than that of the country in which the service is provided.


Countries participating in this Pan European warranty are listed here.  For specific information on the warranty period provided by the country that you are in, please refer directly to their website and click here. To see our additional information relating to CE marking (which is imperative on a purchase made within the EU in order to obtain service), please click here.


Full details of the warranty as valid in UK and ROI can be obtained by clicking the links below


Smart Home and DECT Telephone products

All other consumer products


Limited Worldwide Warranty


Digital Stills Cameras and Camcorders also qualify for a limited worldwide warranty, enabling service to be carried out when products are purchased from, and submitted for service in qualifying countries.

To obtain service under this additional warranty, a full purchase receipt and relevant limited worldwide warranty documentation (as issued at the time of purchase) must be presented to the service agent.

For service in participating countries, please click here.

Scheme

Worldwide warranty for Digital Stills Camera/Camcorder

Products

Digital Stills Camera, Digital Camcorder, SD Movie Camcorder, HD Camcorder

Warranty Period

Parts: 1 year
Labour: 1 year

Countries/areas which supply worldwide warranty with products purchased

<Latin America (15+1 area)>
Mexico, Guatemala, El Salvador, Cost Rica, Panama, Colombia, Paraguay, Ecuador, Uruguay, Venezuela, Peru, Bolivia, Chile, Argentina, Brazil, The Caribbean (St.Maarten, Guadeloupe, Martinique, Aruba)

<Europe (16)>
Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Netherlands, Norway, Spain, Portugal, Sweden, Switzerland, UK

<Asia (4)>
Hong Kong, Malaysia, Singapore, Thailand

<Oceania (2)>
Australia, New Zealand

Countries/areas where warranty services are applied

Worldwide: 41 countries/areas

<North America (2)>
USA, Canada

<Latin America (16)>
Mexico, Guatemala, El Salvador, Cost Rica, Panama, Colombia, Paraguay, Ecuador, Uruguay, Venezuela, Peru, Bolivia, Chile, Argentina, Brazil, The Caribbean (St.Maarten, Guadeloupe, Martinique, Aruba)

<Europe (16)>
Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Netherlands, Norway, Spain, Portugal, Sweden, Switzerland, UK

<Asia (8)>
Japan, China, Hong Kong, Malaysia, Singapore, Thailand, Indonesia, India

<Oceania (2)>
Australia, New Zealand

<Middle East (1)>
UAE

<CIS (12)>
Armenia, Azerbaijan, Belarus, Georgia, Kazakhstan, Kyrgyz, Moldova, Russia, Turkmenistan, Tajikistan, Ukraine, Uzbekistan

Documents which MUST be supplied when seeking service

1. Purchase receipt
2. Worldwide warranty documentation

Our website uses cookies and similar tools to improve its performance and enhance your user experience and by continuing to use this website without changing your settings, you consent to their use. To find out more about the cookies we use or how to change your settings, please see our Cookies Policy. OK See More