Local/Domestic Warranty in The Republic of South Africa
(including Botswana, Lesotho, Namibia and Swaziland)

Product Warranty Guide

Terms and Conditions effective from 1st April 2020:


Product Warranty Coverage:

 

Product

Warranty Period (Years)

TV

2

Camera

2

Personal Care

2

Washing Machine

2

Refrigerator

2

Microwave

2 (+3 on the Magnetron part only)

Small Appliances

1

Audio Video

1

DVD

1

 

The Warranty will be void under the following conditions:

 

1.     Problems arising from connections to other non-approved equipment.

2.     Evidence of tampering or repair by a non-approved service providers/unauthorized service agent.

3.     Application of/alternation of the Products by non-approved Spares.

4.     Problems arising from improper installation or unauthorized installation.

5.     Products sold through unauthorized channels.

6.     Negligence, abuse or any commercial use.

7.     Any damage caused by lightning / power surge.

8.     Remote control transmitters, attachments, accessories, cosmetics, gas recharge, installation, demo.

9.     Damage to two speakers or more.

10.   Damage caused by atmospheric conditions including humidity.

11.   Any “act of God” (Natural calamity/ disaster e.g. flood, earthquake etc.)

12.   Corrosion or

13.   Items exceeds the warranty period.

 

IMPORTANT: Purchase Invoice is mandatory to avail warranty service.

 

For more information, please contact your nearest service center. Visit https://www.panasonic.com/africa/support/south-africa-service-network.html for details.