PEDESTAL UPDATE LED ET5 SERIES
To ensure the integrity of the rotating mechanism of the pedestal that accompanies these models, Panasonic is offering replacement anti-loosening screws to all owners free of charge.
The pedestal stand that accompanies the TH-L42ET5A, TH-L47ET5A and TH-L55ET5A Series 2012 model LCD TVs enables the user to easily change the position of the set as required to improve the viewing angle through a rotating mechanism of the pedestal. It has been highlighted that, if this feature is used regularly over time it can lead to a slight loosening of the screws, due to normal wear and tear.
To preserve the integrity of the stand and mitigate any risk of damage to the product, we would recommend that you check the screws, and if they have become a little loose, simply tighten them using a screwdriver. At the same time, if you tend to use the swivel function regularly, we are able to send you free of charge some new anti-loosening screws to allow you to fully concentrate on the brilliant picture quality of your TV set. Please let us know if you require these. If you experience any difficulties in conducting the above mentioned maintenance, contact our team and we will be pleased to advise and assist.
Customers requiring assistance or further information should call Panasonic on 1800 062 255 or email panasonicET5@au.panasonic.com.