SNS Community Guidelines

Thank you for visiting Panasonic Corporation Appliances Company (henceforth Panasonic) Official Instagram Account of Panasonic LUMIX G digital cameras (henceforth Lumix G Social Media Account). On Lumix G Social Media Accounts, we publish various content regarding Lumix products and services, as well as other information. In order for everyone to enjoy better communication, we have established the following Community Guidelines. In using our Social Media platforms, you agree to comply with the following Community Guidelines (henceforth this Guideline). Since there are an unspecified large number of users accessing Social Media, please employ common sense when publishing information so as to not cause trouble for other people.

LUMIX G Official Instagram


1. Operator : Panasonic Corporation, Appliances Company
2. Operating hours : As a general rule, the operating hours are as follows.

                                          Japan Standard Time, Weekdays 10:00~17:00
                                          (Excluding New Year's holidays, weekends, public holidays and other business holidays determined by Panasonic)
3. Operating period : Lumix G Social Media Account may be subject to unannounced end of operations or deletion.


1. Panasonic does not guarantee the accuracy, completeness of information on our Social Media.
2. Panasonic’s official announcements and opinions are published through our official website and press releases. Information published on our Social Media by Panasonic or Panasonic employees does not necessarily represent Panasonic’s official announcements and opinions. Naturally, content published by users on our Social Media does not represent opinions or views of Panasonic or Panasonic’s employees, or that of Panasonic’s related parties.
3. Panasonic does not bear responsibility for any content published by users on our Social Media (comments, videos, photos etc.) (henceforth content).
4. By publishing content to Panasonic’s Social Media, you represent and warrant to Panasonic that:

A)You are of at least 18 years of age
B)Any persons identified in the content published by you has consented in writing to your publishing of such content on our Social Media

5. The copyright of content belongs to the user who published it. However, in publishing it, the user grants Panasonic the fee-free, worldwide, non-exclusive right (with the right to sub-license) to use, modify, edit, extract, copy, reproduce, publish, translate, or otherwise make use of the published content . Moreover, the user agrees not to exercise copyright or author's moral rights on Panasonic and/or the parties to whom Panasonic has granted the sub-license thereof.
6. Panasonic will not assume any responsibility for damages suffered by users or a third party arising from or in connection with the user's usage of our Social Media, except for cases where the cause was Panasonic’s intentional acts or acts of gross negligence.
7. The user shall indemnify and hold harmless Panasonic from and against any and all claims, including but not limited to any liabilities, losses and damages, incurred by other users and/or a third party arising from or in connection with the user's use of our Social Media. The user shall settle such claims with other users and/or a third party at their own expense.
8. By publishing to our Social Media, liking/sharing page content, or registering as a follower, the user hereby consents to Panasonic’s access, through our Social Media, to the user's published account and profile information such as name, profile picture, gender, networks, user ID, and friend list etc.
9. Panasonic is not obligated to reply to any and all comments on our Social Media.
10. In event of participating in a campaign, all expenses will be borne by the user.
11. ‘Our Social Media is operated on the systems of the respective social media operating companies. Panasonic cannot answer regarding the situation of the respective social media operating systems. Panasonic also cannot answer
questions about functions, usage or other technical questions regarding the software or applications provided by the respective social media websites, social media operating companies, or any other third parties.
12. Panasonic may delete information or content etc. on the site without giving the user prior notice.

Prohibited behavior

The following actions are prohibited when using our Social Media.
1. Conduct that goes against any law/public order and morals, or conduct determined to encourage such activity
2. Conduct that infringes any intellectual property right, including but not limited to a copyright, portrait rights or trademark rights, of Panasonic or a third party
3. Conduct that violates the privacy of a third party
4. Acts of identifying, disclosing, or leaking personal information without the consent of the involved party
5. Acts of exposing personal communication with Panasonic or a third party.
6. Slander of any specified individual, business, country/region, religion, etc.
7. Commercial activity such as introduction and/or advertisement of own goods, shops, companies, etc.
8. Political activities, election activities, religious activities, or related activities
9. Acts of posting explicit content including comments, images and videos
10. Racist conduct, or conduct that is determined to be encouraging racism
11. Conduct that is problematic from an ethical point of view
12. Conduct unrelated to the purpose of our Social Media
13. Opinionated/assertive comments such as "you should not buy this", "you should avoid this", "this is the worst", etc.
14. Acts of spreading information that clearly misrepresents Panasonic.
15. Acts of altering information about our Social Media or information provided through our Social Media.
16. Acts of using information gained from our Social Media beyond the scope of private use, including reproduction, sale, publication etc.
17. Impersonating other users, businesses, or brands etc.
18. Spam
19. Vandalism
20. Fraud
21. Conduct determined unnecessarily emotional
22. Conduct that causes discomfort to other users
23. Acts of attempting unauthorized access with regard to Panasonic, such as password mining, hacking, etc.
24. Acts of posting or sending harmful computer programs
25. Misconduct as determined by the respective social media platforms
26. Conduct that obstructs operation of our Social Media, or harms/is deemed potentially harmful to a third party, inclusive of Panasonic.
27. Any other conduct deemed inappropriate by Panasonic.

Measures against prohibited acts

Panasonic may take any of the following measures or combined measures without prior notice, in event that a user performs a prohibited act, or when we judge that there is a risk of such, regardless of deliberate or negligent on the user's part.
1. Deletion of content
2. Restriction of usage of our Social Media (blocking of user)
3. Caution or warning via our Social Media messaging platform, or private mail
4. Announcement of taking of the above measures 1~3, via our Social Media messaging platform, or private mail

Claim for Damages

In event that the user violates this Guideline and causes damages to Panasonic, Panasonic may file a claim for damages against said user.

Regarding changes to this Guideline

Panasonic may make changes to this Guideline without prior notice.

Regarding Terms of Use for each Social Media platform

In addition to this Guideline, please refer to the respective Social Media Platform's Terms of Use.

Applicable law and jurisdiction

The use of our Social Media, and interpretation and application of this Guideline, shall be governed by Japanese law unless otherwise specified. With regard to any dispute or conflict involving our Social Media, the Osaka District Court shall be the exclusive jurisdiction court of competent jurisdiction unless otherwise specified.

Contact Us

For questions or opinions regarding our Lumix G Social Media Account, please refer to this
LUMIX G Official Instagram:

Panasonic may, at its sole discretion, answer, respond to, and/or replay to the questions or opinions if deemed necessary by Panasonic.