User Guide

Safety measures

AkeruE provides services that everyone can safely enjoy.

Exhibits and facility design with safety considerations Exhibits and facility design with safety considerations

Exhibits and facility design with safety considerations

AkeruE is a facility that people of any age can enjoy. It is designed with open spaces and visibility so children can be safely active.

Supervision during craft activities Supervision during craft activities

Supervision during craft activities

Staff are always present in each area. We have adopted measures for immediate action in case any trouble occurs in the facility.

Security measures Security measures

Security measures

To ensure safety and security at AkeruE, security monitors are installed throughout the facility, and we regularly practice emergency drills.

Countermeasures against COVID-19 Countermeasures against COVID-19

Countermeasures against COVID-19

Every effort is taken in this facility to minimize the risk of the spread of COVID-19. See here for more details.

Our requests to you to make the most of AkeruE

We ask that you follow these requests so that everyone can have a wonderful and happy time at AkeruE. Please remember to mind your manners and be considerate of others.

Watching over the children by their parents

While our facility staff will be carefully supervising the children, scissors and other tools may be used during arts and crafts. Please make sure to have parent or guardian supervision to prevent injuries or accidents.

Taking Pictures in the Museum

As a general rule, photography is allowed as long as it is for personal use; however, we ask that you do not cause inconvenience to other visitors or infringe on the rights of other right holders.
In addition, staff may take photographs of the facility for use in news reports, advertisements, promotions, and sales products. In this case, you may be the subject of the photographing. Please be aware of this in advance.

Rights of Works by Visitors

Rights, including intellectual property rights, to works created by visitors at AkeruE shall be retained by the visitors and may be used freely. However, you shall consent to use by Panasonic and Loftwork, the operators of AkeruE, in the following cases:

  • When Panasonic or Loftwork use the information for the purpose of operating AkeruE facilities.
  • When Panasonic or Loftwork use the information for the purpose of advertising and promotion of AkeruE.
  • Other uses as agreed upon after individual consultation with visitors.

Precautions for exhibited works

There are exhibits that use strong magnetic force. Please be careful if you have a pacemaker or other device. Some exhibits use strong flashing lights. Please be careful not to look into them or stare at them too closely.

FAQ

Q. Can very young children have a good time at AkeruE?

A. 
Many exhibits allow young children to touch and play with them, but there are some restricted sections, like areas with craft tools. Please keep an eye on your children at all times.

Q. Are there tour guides?

A. 
In principle visitors tour the facility themselves. Feel free to ask any questions to the staff present on the exhibit floors.

Q. What route is best?

A. 
There is no set route, so you are free to proceed as you like.

Q. Can I take pictures or videos in the facility?

A. 
Yes, you can. Please make sure not to disturb other visitors when doing so. Taking photos or videos of some exhibits is prohibited.

If you have any other questions about Panasonic Center Tokyo or group bookings, please look here.

Opening times and admission prices

Opening times:

10:00 a.m. to 6:00 p.m.
* Final entry 5:00 p.m.

Closed:

Every Monday

Admission prices

Adults / children
(elementary school students or older)
¥700 → ¥500
¥200 discount during our opening campaign
  • Purchasers of online tickets are given priority access. Please be aware that entry without booking may not be granted, depending on the number of reservations on the day.
  • Holders of discount tickets should pay the discounted amount at the ticket booth on the day of their visit.
  • Holders of advance tickets like the Grutto Pass should go to the ticket booth on the day of their visit.
  • Sales are through an external website (online ticketing website run by K.K. Etix Data Farm).
  • This is a service to display QR code tickets on your smartphone (or to print them out at your home).
  • Please be aware that no changes or cancellations to tickets are accepted after online booking is completed.

Group price

Groups
(15 or more people, bookings in advance)
¥300
*60 minute tour

Experiencing AkeruE

icon of ticket

Purchase tickets

You can book a visit to AkeruE by purchasing an online ticket. *Please be aware that entry without booking may not be granted, depending on the number of reservations on the day.

icon of tickets

Group bookings

If visiting as a group of 15 people or more, book in advance your date and time to visit here.

icon of ticket

Purchase tickets

You can book a visit to AkeruE by purchasing an online ticket. *Please be aware that entry without booking may not be granted, depending on the number of reservations on the day.

icon of tickets

Group bookings

If visiting as a group of 15 people or more, book in advance your date and time to visit here.

Access

Second and third floors,
Panasonic Center Tokyo

3-5-1 Ariake, Koto-ku, Tokyo 135-0063
Two minutes’ walk from Kokusai-Tenjijo Station on the Rinkai Line. Three minutes’ walk from Ariake Station on the Yurikamome Line

Tel

Main: +81 3 3599 2600
(Available 10:00 a.m. to 6:00 p.m. Tuesday to Sunday)
Schools and educational organizations: +81 50 3380 8000
(Available 10:00 a.m. to 6:00 p.m. Tuesday to Friday)

Image:Map around AkeruE