What operating enviroment does the RiSuPia website require?

Panasonic tests the RiSuPia website under the conditions listed below. Please note, however, that depending on your browser settings, the online security software you use and your anti-virus settings, you may have difficulty accessing the website or installing Flash Player.

Windows

Monitor resolution:

1920×1200

Specifications for viewing PC:

Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz 3.4GHz, 16.0GB of memory

Operating system:

Windows 7

Recommended browsers:

Internet Explorer 11

Required version of Flash Player:

20.0.0.306

Macintosh

Monitor resolution:

1920×1200

Specifications for viewing PC:

2.3 GHz Intel(R) Core(TM) i7, 4.0GB 1600 MHz DDR3 of memory

Operating system:

Mac OSX 10.8.5

Recommended browsers:

Fire Fox

Required version of Flash Player:

21.0.0.182

*There may be times in which the site will not operate properly even if your environment meets the requirements above.

How do I install Flash Player?

Adobe’s free download page will be shown automatically. If not shown, please follow the directions below.

[Sites for reference]

(Check your version of Flash Player)

(Download the latest version of Flash Player for free)

[How to install]
If your computer is in its default settings, the version of the currently installed Flash Player will be checked automatically when you access the RiSuPia website. If the necessary version is not installed, the window below showing Adobe’s free download page will appear.

Reference for Windows

On Adobe’s page for downloading the latest version of Flash Player, click the button “Download Now”. Then follow the procedure on the next page to complete the installation.

Reference for Macintosh

A message will show saying that you need to close all browsers to continue the installation, so close all browsers if any are open. Then click "Install now".

The “Installing” screen will be shown.