To establish self-sufficient quality assurance processes in each company, Panasonic published its Product Quality Management System (P-QMS) Guidelines in 2004. These Guidelines supplement the requirements of the ISO 9001 standard with Panasonic's own quality assurance methods and experiences to create a quality management system that aims to deliver the level of quality that the Company demands. It has also revised these Guidelines to comply with ISO 9001-2015.
These Guidelines also serve as the basis for the quality management systems established within each company and workplace that are tailored to their specific business specialties. We also conduct quality assessments and internal audits to verify the progress of these systems at every level (group, company, workplace, etc.), all as part of the Company's commitment to continuous improvement in quality.
Panasonic strives to evolve in accordance with each of its business sectors, and so it has established standards for each of its business areas—including consumer electronics, automotive, housing, devices, B2B solutions, and pharmaceuticals— by specifying which portions of the P-QMS apply groupwide and which portions apply to specific businesses, with the aim of moving toward compliance in all its diverse business areas.