Add Your Unit to Comfort Cloud App for Commercial WLAN Adaptor

Add Your Unit to Comfort Cloud App for Commercial WLAN Adaptor

Connect your new air conditioner to the Panasonic Comfort Cloud App via the commercial WLAN adaptor CZ-CAPWFC1 for improved control and monitoring of your air conditioner units across multiple business locations.

What you need to get started​:

• A Wi-Fi compatible air conditioner.
• A WLAN adaptor, CZ-CAPWFC1.
• A smartphone/tablet that runs on Android or iOS.
• Latest version of the Panasonic Comfort Cloud App – Android | iOS
• A router that supports 2.4GHz or 2.4GHz/5GHz band.
• An Internet connection.

Sign in to the Comfort Cloud App

Sign in to the Panasonic Comfort Cloud App using either your Panasonic ID or your Apple/Google Account. View sign-in steps here.

1.0 Add Your Unit (Commercial WLAN Adaptor CZ-CAPWFC1)

The following steps are to set up the connection between a Wi-Fi compatible air conditioner equipped with the WLAN adaptor, CZ-CAPWFC1 and the Comfort Cloud App, with the options of using your Wireless LAN router password or without a password.

1.1 Connect with Wireless LAN Router Password

Before you begin, make sure you have a 2.4GHz Wireless LAN router with internet connection.

Step 1
Tap the “+” icon.

Add New User (CAC WLAN Adaptor)

Step 2
Choose “Commercial air conditioner”.

Add New User (CAC WLAN Adaptor)

Step 3
Choose “WLAN Adaptor”.

Add New User (CAC WLAN Adaptor)

Step 4
Check if the “POWER LED” on the WLAN adaptor is “ON”. Tap “Next”.

*The “POWER LED” is “ON” when its LED is continuously lit but not blinking.

Add New User (CAC WLAN Adaptor)

Step 5
Select option that matches with status of “LINK LED”.

Since the air conditioner is a new unit, the LED should be OFF/blinking.

Tap “LED is OFF/blinking”.

Add New User (CAC WLAN Adaptor)

Step 6
1. Press and hold the “SETUP” button for 10 seconds.

2. Release the “SETUP” button when the “LINK LED” blinks twice.

3. Tap “Next” when the “LINK LED” starts to blink continuously.

Add New User (CAC WLAN Adaptor)

Step 7
Allow the app to access your precise location while using the app.

*Pop-up design may vary depending on the OS version and/or smartphone/tablet model.

Add New User (CAC WLAN Adaptor)

Step 8
A pop-up for "Settings" might appear. Tap it to access your Wi-Fi settings. Make sure your smartphone/tablet’s Wi-Fi is connected to
Panasonic-XX-wirelessAP”.

Add New User (CAC WLAN Adaptor)

or you might see a message asking "Comfort Cloud" Wants to Join Wi-Fi Network "Panasonic-XX-wirelessAP”?. If so, tap "Join".

Add New User (CAC WLAN Adaptor)

It should connect automatically without password.

Step 9
The unit will connect to the same wireless connection as your smartphone/tablet.

Enter the Wireless LAN router password and tap “OK”.

Add New User (CAC WLAN Adaptor)

Step 10
Connection is successful when “LINK LED” is “ON”. Then tap “Next”.

*Solid color (not blinking) means "ON". LED light color may vary depending on your model.

Add New User (CAC WLAN Adaptor)

Step 11
Please wait while the app is searching for the air conditioner.

Add New User (CAC WLAN Adaptor)

Step 12
Select the air conditioner for registration and tap “Register”.

Add New User (CAC WLAN Adaptor)

Step 13
Press “SETUP” and tap “Next”.

Add New User (CAC WLAN Adaptor)

Step 14
Your air conditioner is connecting to the network.

*This may take a few minutes. Please wait.

Add New User (CAC WLAN Adaptor)

Step 15
Create password and then tap “Register”.

*As the first user, you need to create a new password for the air conditioner. This password will be required when adding an additional user.

Add New User (CAC WLAN Adaptor)

Step 16
Set air conditioner name and then tap “Register”.

Add New User (CAC WLAN Adaptor)

1.2 Connect without Wireless LAN Router Password

Before you begin, make sure you have a 2.4GHz Wireless LAN router with internet connection.

Step 1
Tap the “+” icon.

Add New User (CAC WLAN Adaptor)

Step 2
Choose “Commercial air conditioner”.

Add New User (CAC WLAN Adaptor)

Step 3
Choose “WLAN Adaptor”.

Add New User (CAC WLAN Adaptor)

Step 4
Check if the “POWER LED” on the WLAN adaptor is “ON”. Tap “Next”.

*The “POWER LED” is “ON” when its LED is continuously lit but not blinking.

Add New User (CAC WLAN Adaptor)

Step 5
If unable to connect with password, tap “Click here to connect without entering a password”.

Add New User (CAC WLAN Adaptor)

Step 6
Press the WPS button on the router and then tap “Next”.

Add New User (Built-in Standard Type)

Step 7
1. Press and hold the “SETUP” button for 5 seconds.

2. Release the “SETUP” button when the “LINK LED” blinks once.

3. Tap “Next” when the “LINK LED” starts to blink continuously.

Add New User (CAC WLAN Adaptor)

Step 8
Connection is successful when “LINK LED” is “ON”. Then, tap “Next”.

*Solid color (not blinking) means "ON". LED light color may vary depending on your model.

Add New User (CAC WLAN Adaptor)

Step 9
Please wait while the app is searching for the air conditioner.

Add New User (CAC WLAN Adaptor)

Step 10
Select the air conditioner for registration and tap “Register”.

Add New User (CAC WLAN Adaptor)

Step 11
Press “SETUP” and tap “Next”.

Add New User (CAC WLAN Adaptor)

Step 12
Your air conditioner is connecting to the network.

*This may take a few minutes. Please wait.

Add New User (CAC WLAN Adaptor)

Step 13
Create password and then tap “Register”.

*As the first user, you need to create a new password for the air conditioner. This password will be required when adding an additional user.

Add New User (CAC WLAN Adaptor)

Step 14
Set air conditioner name and then tap “Register”.

Add New User (CAC WLAN Adaptor)

Disclaimer
Air conditioner needs to be connected to the Panasonic Comfort Cloud App and an internet connection is required.
The images shown are for illustration purposes only. Actual interface may vary depending on the model’s functionality and the version of Comfort Cloud App.