Add Your Unit to Comfort Cloud App
for Heat Pump Hot Water System
The following steps are to set up the connection between heat pump hot water system and the Comfort Cloud App.
Sign in to the Comfort Cloud App
Sign in to the Panasonic Comfort Cloud App using either your Panasonic ID or your Apple/Google Account. View sign-in steps here.
Step 1
Tap the “+” icon.

Step 2
Select “Heat pump hot water”.

Step 3
1. Press 
button on the remote controller.
2. Select [Wireless LAN] and press Enter (✓).
3. Select [Wireless LAN ON / OFF] and press Enter (✓).
4. Select [ON] and press Enter (✓).
5. Tap “Next”.

Step 4
1. Press 
button on the remote controller.
2. Select [Wireless LAN] and press Enter (✓).
3. Select [Network setting] and press Enter (✓).
4. Select [Scan setting] and press Enter (✓).
5. Tap “Next” when the “✓ Confirm” message is displayed.

Step 5
Tap “Scan QR code” to set up the wireless LAN connection.

Step 6
Allow app access to the camera.

Step 7
Scan the QR code on the remote controller.

Step 8
Allow the app to use Bluetooth
*Pop-up design may vary depending on OS version or device model.

Step 9
Allow the app to access your precise location while using the app.
*Pop-up design may vary depending on OS version or device model.

Step 10
1. Press Enter (✓) on the remote controller.
2. Tap “Next” when the “Connecting to server” message is displayed.

Step 11
Your heat pump hot water is connecting to the network.
*This may take a few minutes. Please wait.

Step 12
If the SSID is correct, tap “Allow”.

Step 13
Your heat pump hot water is connecting to the network.
*This may take a few minutes. Please wait.

Step 14
Create a password and tap “Register”.
*As the first user, you must create a password for the unit. This password will be required when adding additional users.

Step 15
1. Set unit name.
2. Select tank capacity from the list.
3. Select time zone from the list.
4. Select summer time setting.
5. Tap “Register”.

Step 16
Once registration is complete, tap “Start Using”.

Disclaimer
Device needs to be connected to the Panasonic Comfort Cloud App and an internet connection is required.
The images shown are for illustration purposes only. Actual interface may vary depending on the model’s functionality and the version of Comfort Cloud App.


