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Add Your Unit to Comfort Cloud App for Heat Pump Hot Water System

Add Your Unit to Comfort Cloud App
for Heat Pump Hot Water System

The following steps are to set up the connection between heat pump hot water system and the Comfort Cloud App.

What you need to get started​:

• A heat pump hot water with a network adaptor.
• A smartphone/tablet that runs on Android or iOS.
• Latest version of the Panasonic Comfort Cloud App – Android | iOS
• A router that supports 2.4GHz or 2.4GHz/5GHz band.
• An Internet connection.

Sign in to the Comfort Cloud App

Sign in to the Panasonic Comfort Cloud App using either your Panasonic ID or your Apple/Google Account. View sign-in steps here.

Step 1
Tap the “+” icon.

Step 1

Step 2
Select “Heat pump hot water”.

Step 2

Step 3
1. Press  button on the remote controller.
2. Select [Wireless LAN] and press Enter (✓).
3. Select [Wireless LAN ON / OFF] and press Enter (✓).
4. Select [ON] and press Enter (✓).
5. Tap “Next”.

Step 3

Step 4
1. Press  button on the remote controller.
2. Select [Wireless LAN] and press Enter (✓).
3. Select [Network setting] and press Enter (✓).
4. Select [Scan setting] and press Enter (✓).
5. Tap “Next” when the “✓ Confirm” message is displayed.

Step 4

Step 5
Tap “Scan QR code” to set up the wireless LAN connection.

Step 5

Step 6
Allow app access to the camera.

Step 6

Step 7
Scan the QR code on the remote controller.

Step 7

Step 8
Allow the app to use Bluetooth

*Pop-up design may vary depending on OS version or device model.

Step 8

Step 9
Allow the app to access your precise location while using the app.

*Pop-up design may vary depending on OS version or device model.

Step 9

Step 10
1. Press Enter (✓) on the remote controller.
2. Tap “Next” when the “Connecting to server” message is displayed.

Step 10

Step 11
Your heat pump hot water is connecting to the network.

*This may take a few minutes. Please wait.

Step 11

Step 12
If the SSID is correct, tap “Allow”.

Step 12

Step 13
Your heat pump hot water is connecting to the network.

*This may take a few minutes. Please wait.

Step 13

Step 14
Create a password and tap “Register”.

*As the first user, you must create a password for the unit. This password will be required when adding additional users.

Step 14

Step 15
1. Set unit name.
2. Select tank capacity from the list.
3. Select time zone from the list.
4. Select summer time setting.
5. Tap “Register”.

Step 15

Step 16
Once registration is complete, tap “Start Using”.

Step 16

Disclaimer
Device needs to be connected to the Panasonic Comfort Cloud App and an internet connection is required.
The images shown are for illustration purposes only. Actual interface may vary depending on the model’s functionality and the version of Comfort Cloud App.