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Comfort Cloud

Panasonic Comfort Cloud setup procedure

Panasonic Comfort Cloud setup procedure

Create New Panasonic ID

Use Panasonic Comfort Cloud app as an option to control the air conditioner.

Create New Panasonic ID
  • For new user, select Create new Panasonic ID to register.
  • For registered user, login using your Panasonic ID and password.

App Setting

Before setting

  • Confirm the wireless router is connected to the network correctly.
  • Confirm the Wireless LAN of the smartphone is activated.
  • Smartphone and air conditioner should be connected to the same wireless router.

1. Add new air conditioner device

Add new air conditioner device

i. Air conditioner need to be registered before using Panasonic Comfort Cloud app.

Add new air conditioner device

ii. Select Air conditioner.

Add new air conditioner device

iii. Select Built in wireless module.

Add new air conditioner device

ⅳ. Select Start.

Add new air conditioner device

ⅴ. Select Newly purchased air-conditioner.

2. Setting connection network

Setting connection network

i. Ensure Wireless LAN LED is ON, point the remote control to air conditioner and press Wireless LAN button until the Wireless LAN LED changed to blinking.

Setting connection network

ii. When Wireless LAN LED is blinking, select the preferred connection setup mode.

Setting connection network

iii. Select the preferred router support connectivity mode.

3. Connection network using WPS mode

Connection network using WPS mode

i. Press the “WPS” button from the router that will be connected to an air conditioner.

  • Check the status of Wireless LAN LED on the remote control. If the Wireless LAN LED is OFF, press the Wireless LAN button to enable the Wireless LAN connection.
Connection network using WPS mode

ii. Ensure Wireless LAN LED is ON. Press and hold the Wireless LAN button for 5 seconds until “1” is shown on the remote control and press SET pointing to the air conditioner.

Connection network using WPS mode

iii. When the connection of air conditioner to router is successful, the Wireless LAN LED changed from blinking to ON.

Connection network using WPS mode

iv. If the Wireless LAN LED keep blinking, check the wireless router connection.

4. Connection network using WPS mode

Connection network using WPS mode

i. Ensure Wireless LAN LED is ON. Press and hold the Wireless LAN button for 5 seconds until “1” is shown on the remote control.
Press until “2” is shown on the remote control and press SET pointing to the air conditioner.

Connection network using WPS mode
Connection network using WPS mode

ii. Copy the password for later use. Select “Panasonic CS-wirelessAP” from smartphones Wireless LAN setting and enter the copied password. Return to Panasonic Comfort Cloud app.

Connection network using WPS mode
Connection network using WPS mode
Connection network using WPS mode
Connection network using WPS mode

iii. Select the SSID of your wireless router. Enter the password to connect the air conditioner to the wireless router.

Connection network using WPS mode
Connection network using WPS mode
Connection network using WPS mode
Connection network using WPS mode

iv. When connection of air conditioner to router is successful, the Wireless LAN LED will changed from blinking to ON. If the Wireless LAN LED is ON, connect the smartphone to wireless router. (return to this application after completing the wireless network settings to continue the setup)

  • If the Wireless LAN LED keep blinking, check the wireless router connection.
Connection network using WPS mode

5. Select the air-conditioner and set the password.

Select the air-conditioner and set the password.

i. Select the air conditioner model to register the device.

Select the air-conditioner and set the password.

ii. Set a password for new air conditioner model to complete the registration.

Select the air-conditioner and set the password.

iii. Password must be 8-15 characters with letters and number.

Note

  • Keep password for future used on additional user registration.

6. Registration completed

Registration completed

i. Once connection is established between the app and the new air conditioner through the registration process, set the preferred name for this air conditioner to helps identify it.

  • By registered the new name of air conditioner, the function of Panasonic Comfort Cloud app is ready to be used.
Registration completed

ii. Beside operation control, this application can monitor the estimated energy consumption and do comparison for different time frame by referring to the statistic’s graph.

Connecting Network

Establish network connection to the internet via Wireless mode.

Connecting Network

1. Turn on the power supply to the indoor unit.

  • The Power LED lights (green).
  • The Status LED blinking (green).
Connecting Network

2. Follow the instruction of the app to complete the installation setup. Refer to next page.

  • All LEDs lights (green).

Starting “Panasonic Comfort Cloud”

Use a Smartphone that is iOS/Android compatible.

  • User interface image may change without notification.
  • There is no charge for using this application. However, other charges may be incurred for connection and operation.
  • Updates to the service may mean there are changes to the design of the screen and display.

1. Login to the “Panasonic Comfort Cloud”

Login to the “Panasonic Comfort Cloud”

i. At My Home screen, tap “+” to add new product.
ii. Select the product that you want to add.
iii. Tap “Start” to begin the connection setup.

2. Connection Guide

Connection Guide

i. At My Home screen, tap “+” to add new product.
ii. Select the product that you want to add.
iii. Tap “Start” to begin the connection setup.

Connection Guide

iv. Tap “Next” after confirming the POWER LED of the network adaptor is ON.
v. If you are the first user (administrator) to operate the air conditioner via this application, reset the network adaptor with a pin and tap “Next”.

Connection Guide

vi. Choose the button that matches the status of LINK LED on the network adaptor.

Connection Guide

vii. Tap on the preferred connection setup mode.

  • To “Connect with WPS mode”, proceed to instruction 3.1 (For router that supports WPS)
  • To “Connect with AP mode”, proceed to instruction 3.2 (For router that does not support WPS)

3.1 Connect with WPS Mode

Connect with WPS Mode

i. Press the “WPS” button on the router to establish connection.
ii. Tap “Next” after the router is ready for connection.
iii. Press and hold the “SETUP” button on the network adaptor for 5 seconds.
iv. Release the “SETUP” button when both STATUS LED and LINK LED start to blink. Tap “NEXT”.

Connect with WPS Mode

v. Wait until LINK LED is ON indicates the connection setup is complete. Tap “NEXT” and proceed to instruction 4.

3.2 Connect with AP Mode

Connect with AP Mode

i. Press and hold the “SETUP” button on the network adaptor for 10 seconds.
ii. Release the “SETUP” button when the STATUS LED starts to blink in orange.
iii. Tap “NEXT”.

Connect with AP Mode

iv. Tap “To wireless network settings of the smartphone” to change the wireless network connection of the smartphone to the following network, the smartphone will connect to the network adaptor.
SSID: Panasonic-CZ-T-wirelessAP
Password: Rac8pswa

Connect with AP Mode

v. A window will prompt, tap “Copy password and next” to proceed to smartphone wireless network setting.
vi. Connect to “Panasonic-CZ-T-wirelessAP” network and back to the application to continue with the setup.

Connect with AP Mode

vii. Tap “To wireless network setting” to setup the wireless network connection of the network adaptor.

Connect with AP Mode

viii. Connect the network adaptor to wireless router. Select your wireless router.
ix. Enter the password of the selected wireless router.

Connect with AP Mode

x. The LINK LED will light up when the network adaptor successfully connects to the server. Tap “NEXT” and proceed to instruction 4. *During network adaptor connecting to wireless router, STATUS LED and LINK LED will blink simultaneously.

4. Setup completion

Setup completion

i. Input the Device ID. Device ID is written at name plate attached to the network adaptor or label attached on the packaging.
ii. Set the password for the network adaptor.
iii. Tap “Register” to complete the setup.

Setup completion

iv. You can name the air conditioner unit to help you identify it.

Setup completion

Use the “Panasonic Comfort Cloud”
User’s manual can be found under Menu tab.
The “Panasonic Comfort Cloud” is connected to the network adaptor and ready for use.

Proceed to setup procedure for wireless control of air conditioner with smart speaker (Google Home, Amazon Echo)