A Hidden Problem for Many Women–
Pursuing Comfortable Delicate-zone Care
"I'm scared." This was a common concern expressed by customers who revealed their honest feelings. While removing hair from the bikini zone is rapidly becoming common among younger people, online surveys and other research revealed that people are frustrated because it causes damage to their skin and is very time consuming. The members of the project tried the prototypes themselves to identify problems, and interviewed users to ask about their experiences and elicit their true opinions. Based on feedback from a total of 30,000 people surveyed, they created the ideal shape and feel of the product.
In their pursuit of a product form that allows every woman to comfortably care for her bikini zone, the project team concluded that the optimal size of the shaver head was 31 mm and the product should have a special double-layered blade that is sharp enough to cut even the toughest hair in one stroke and yet be gentle to the skin.