Panasonic Operational Excellence Co., Ltd. ("we") aims to ensure customer satisfaction and trust by providing excellent technologies, products, and services in accordance with the Basic Business Philosophy. We are aware that, for this end, it is important to protect personal information, information received in trust from others, and information in our possession ("information assets"). With this awareness, we will take information security as one of our important management strategies and will be committed to it as follows in order to ensure customer satisfaction and trust, and realize a sound information-oriented society.
1. Information security systems
We will establish a chain of responsibility for information security in each organization, and establish and apply the required rules to properly manage information assets.
2. Management of information assets
We will properly manage and secure information assets by specifying how they should be handled, considering their importance and the risks involved.
3. Education and training
We will continuously conduct information security education and training for all officers and employees in order to raise their awareness and ensure their strict compliance with relevant rules. We will take strict action on offenders of these rules, including disciplinary measures.
4. Provision of safe products and services
We will endeavor to provide products and services that customers can use with a sense of security and pay special attention to the information security of the users.
5. Compliance with laws and regulations, and continuous improvement
We will comply with laws, regulations, and other norms relevant to information security, and endeavor to continuously improve and upgrade our information security measures.
6. Establishment of incident response systems and handling of incidents
We will establish incident reporting and response systems so that we can minimize damage that may arise upon the occurrence of unauthorized access, loss, destruction, alteration, leakage, etc. ("incident") regarding the handling of information assets, and in the event of an incident, we will take action to investigate the causes and prevent recurrence.
Mototsugu Sato, President
Panasonic Operational Excellence Co., Ltd.