Service Support Assurance for Washing Machines and Refrigerators

Panasonic Life Solutions India is committed to delivering the highest standards of service to its customers.

We assure you that:

• Panasonic in India will continue to provide service and spare parts support for all units sold, through their full warranty period.
• Our nationwide service network remains operational and equipped to handle service requirements.
• We remain committed to India and will continue to focus on our high-performing categories like Air Conditioners, Televisions, Microwaves, and other small Appliances.

For service-related queries, please contact our Customer Care Number 080-6984-1333 or, visit the Panasonic India Service Portal.

We remain committed to providing full after-sales service support for all existing customers, even though sales of these products have been discontinued in India.

1. Will I continue to receive service and support for my Panasonic refrigerator or washing machine?

Answer: Yes, Panasonic will continue to honour all warranties and provide service, spare parts, and customer support as per the prevailing policy.

2. Is my product warranty still valid? Or I have an extended warranty. Will Panasonic still honour it?

Answer: Yes. All valid extended warranties purchased through authorized Panasonic channels or service partners will be honoured as per terms.

3. Will spare parts be available in the future?

Answer: We will continue providing service and spare parts availability as per standard product lifecycle and warranty terms.

4. What if my product fails after the warranty ends?

Answer: Panasonic will continue to offer out-of-warranty service and repairs however in the unforeseen circumstances of spare parts not available; alternate solution shall be provided to customer as per prevailing rules of the company.

5. What will be helpline no. for any services / warranty / repair required for Washing machine and Refrigerator?

Answer: For any service, warranty, or repair assistance related to Panasonic Washing Machines and Refrigerators, you can contact our dedicated customer support team:

Panasonic Customer Care Helpline: 080-6984-1333

Available: 9:00 AM – 9:00 PM, 7 days a week

Email Support: helpline@in.panasonic.com