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Data ACT Notice - Technics Audio Connect APP

Panasonic is committed to ensuring that any data generated by our connected products and related services is used fairly, lawfully, and securely. We place high importance on compliance with Regulation (EU) 2023/2854 (the “Data Act”)

This Notice is intended to tell Users which data can be generated by the products we sell and our related services. Where we are Data Holder under the Data Act for data generated by our products or related services, we will also tell you how we use such data, what rights and obligations users have for such Data, how users can get access to such Data and where to go in case of complaints. You will also find contact information for any questions related to data handling.

General

Panasonic Entertainment & Communication Co., Ltd., located at 1-10-12 Yakumo Higashimachi, Moriguchi City, Osaka, Japan is responsible for the handling of Product Data and/or Relevant Service Data as the “Data Holder” under the EU Data Act (“we”, “us” or “our” in the following)       

The present notice covers the following Related Services which are falling under the EU Data Act:

Technics Audio Connect App (the Service(s))

which can be used with the following Technics Products: EAH-A800E, EAH-AZ100E, EAH-AZ40E, EAH-AZ40M2E, EAH-AZ60E, EAH-AZ60M2E, EAH-AZ70WE, EAH-AZ80E (the Product(s)).

DATA in SCOPE

These Services interact directly with the Product(s). Where you use our Service(s) as listed above, the overview of the data generated is set out below:

Applicable Models.Type of DataDataFormat and estimated data volumeCollection FrequencyStorageDuration of retentionHow can the data be accessedHow the user may erase the data

EAH-A800E
EAH-AZ100E
EAH-AZ40E
EAH-AZ40M2E
EAH-AZ60E
EAH-AZ60M2E
EAH-AZ70WE
EAH-AZ80E

Product Data

Device settings and usage

Up to 3500 KB (depending on usage)

When communication is established between the headphones and App

- In App memory

- Server (only anonymised data)

Indefinite

Certain data such as the voice guidance language and noise cancellation level can be viewed in the App
Other data are not readily available.

By deleting App

Service Data

App usage Information

What do we use the data for?

Panasonic will only receive anonymised data from the App, which will be used to understand how our products and the App are used, to improve our products and services and other legitimate

Accessing Data

Some data will be visible in the App. As we only collect anonymised information from this Service about device settings and app usage, we cannot identify data collected for individual products/Users.

Complaints

If you are not satisfied with how we handle the Data, you are entitled to lodge a complaint with the competent authority, designated in accordance with Article 37(5), point (b) of the Data Act.

Contact

For any questions regarding the Data, please contact us at:
DataAct@eu.panasonic.com

You can also contact our EU representative at
Panasonic Europe B.V. Germany Branch
Hagenauerstrasse 43
D-65203 Wiesbaden
Germany