Special Offer

Select colour
Please add quantity{0} in stock

Special Offer

Added to your basket

  • Sub-total:incl. VAT

Sorry, an unexpected error has occurred. Please close this window and try again.

Select colour
Shop SHOP NOW WHERE TO BUY Buy direct from Panasonic Where to Buy Out of Stock at Panasonic Online In stock /content/dam/Panasonic/EC-icon/icn-stock-in.png In stock Out of stock /content/dam/Panasonic/EC-icon/icn-stock-out.png Out of stock Coming soon /content/dam/Panasonic/EC-icon/icn-stock-soon.png Coming soon Panasonic false false Please accept our Cookie Policy to add to basket Please accept our Cookie Policy to add to basket Visit Panasonic Direct Online Shop Photo of {0}

Proav

DATA ACT NOTICE - PRO AV: REMOTE CAMERA / STUDIO CAMERA / BOX CAMERA, REMOTE CAMERA CONTROLLER / CAMERA CONTROL UNIT, SWITCHER SYSTEM, KAIROS CORE (the Product(s)).

Panasonic is committed to ensuring that any data generated by our connected products and related services is used fairly, lawfully, and securely. We place high importance on compliance with Regulation (EU) 2023/2854 (the “Data Act”)

This Notice is intended to tell Users which data can be generated by the products we sell and our related services. Where we are Data Holder under the Data Act for data generated by our products or related services, we will also tell you how we use such data, what rights and obligations users have for such Data, how users can get access to such Data and where to go in case of complaints. You will also find contact information for any questions related to data handling.

This Notice must be read jointly with, and is without prejudice to, the applicable data privacy notice, which shall prevail over this Notice as concerns personal data.

DATA GENERATED BY OUR PRODUCTS

Our products can generate data on an ongoing data, please see information below. Such product data can be accessed and used for diagnostics purposes in case a product is handed over for service and maintenance. Where we access such data for diagnostic purposes, the data will not be exported or used for other purposes and will be deleted after the diagnostic is done.

The overview of the data generated on your use of the Product(s) is set out in the Annex below.

Panasonic provides Relevant service(s) through the following Service:

Media Production Suite, Auto Tracking Software, PTZ Control Center, Easy IP Setup Tool Plus, Remote Camera / Studio Camera Peripheral Setup Software and Creator (the Service(s))

You can find notice about data handling through such related services here, Broadcast & Professional AV solutions Relevant service: https://www.panasonic.com/eu/data-act/

Panasonic is the initial seller of the connected product. If the connected product is (re)sold, leased, or rented, it will be up to each reseller, sub-lessor or sub-rentor to comply with the pre-contractual information obligation outlined in Article 3(2) of the Data Act. The reseller, sub-lessor or sub-rentor must provide a copy of the information contained in this Notice to the repurchaser, sub-lessee or sub-rentee.

CONTACT

For any questions regarding the Data, please contact us at:
DataAct@eu.panasonic.com

You can also contact our EU representative at
Panasonic Europe B.V. Germany Branch
Hagenauerstrasse 43
D-65203 Wiesbaden
Germany

ANNEX: DATA LIST

Applicable Models.

Data

Format and estimated data volume

Collection Frequency

Storage

Duration of retention

How can the data be accessed

How the user may erase the data

AG-CX350EJ, AG-CX370EJ, AJ-CX4000GJ

AK-HC3900GSJ, AK-PLV100GSJ, AK-UB300GJ, AK-UC3300GSJ, AK-UC4000GSJ, AK-UC4000BGS, AK-UCX100GSJ

AW-UE100KEJ, AW-UE100WEJ, AW-HE145KEJ, AW-HE145WEJ, AW-UE150AKEJ, AW-UE150AWEJ, AW-UE160KEJ, AW-UE160WEJ, AW-UE20KE, AW-UE20WE, AW-UE30KEJ, AW-UE30WEJ, AW-UE4KG, AW-UE4WG, AW-UE40KEJ, AW-UE40WEJ, AW-UE50KEJ, AW-UE50WEJ, AW-UE80KEJ, AW-UE80WEJ, AW-UR100GJ

Operation Log / Error Log Information

Variable-Length Data: Up to Approximately 100KB(UCX100/UE100/
HE145/UE150/UE160/
UE30/UE40/UE50/UE80/
UR100)
Variable-Length Data: Up to Approximately 10KB(UE20)
Variable-Length Data: Less Than 1KB(CX350/
CX370/CX4000)

When specific camera operations are performed / when an error occurs

On the device

Always saved. When the maximum capacity is exceeded, older data is overwritten.

Accessible only on the device as follows: Viewable on the camera's web interface

Error log data cannot be deleted manually, but when the maximum capacity is exceeded, older data is overwritten.

Operation logs can be cleared by performing a factory reset.

System log for debugging.

Variable-Length Data: Unlimited(CX350/
CX370/CX4000/HC3900/
PVL100/UB300/UC3300/
UC4000/UC4000B/
UCX100/UE100/HE145/
UE150/UE160/UE30/
UE40/UE50/UE80/
UR100)

When a predefined operation is performed on the camera, a debug system log is saved (not disclosed to users)

On the device

Always saved. When the maximum capacity is exceeded, older data is overwritten.

Accessible only on the device as follows: Perform designated operations on the camera

Data cannot be deleted manually, but when the maximum capacity is exceeded, older data is overwritten.

Various functions linked to temperature information (e.g., fan control, warning display).

Variable-Length Data: Up to Approximately 10KB(UCX100/UE100/
HE145/UE150/UE160/
UE30/UE40/UE50/UE80/
UR100)

When a temperature anomaly occurs

On the device

Always saved. When the maximum capacity is exceeded, older data is overwritten.

Accessible only on the device as follows:
Warning status can be retrieved in real time via the LAN port.
Temperature anomaly history can be viewed and retrieved from the designated screen on the camera's web interface.

Data cannot be deleted manually, but when the maximum capacity is exceeded, older data is overwritten.

Various functions linked to temperature information (e.g., fan control, warning display).

Variable-Length Data: Less Than 1KB(CX350/
CX370/CX4000/HC3900/
PVL100/UB300/UC3300/
UC4000/UC4000B/
UCX100/UE100/HE145/
UE150/UE160/UE30/
UE40/UE50/UE80/
UR100)

When a temperature anomaly occurs

Not stored inside the camera

Not saved

Accessible only on the device as follows: When a temperature anomaly occurs, the warning screen can be displayed via OSD.
Warning status can be retrieved in real time via the LAN port.

N/A

LED display functions (tally lamp/status lamp).

Variable-Length Data: Less Than 1KB(CX350/
CX370/CX4000/HC3900/
PVL100/UB300/UC3300/
UC4000/UC4000B/
UCX100/UE100/HE145/
UE150/UE160/UE30/
UE40/UE50/UE80/
UR100/UE4/UE20)

When tally signals are received, the status is displayed continuously

Not stored inside the camera

Not saved

Accessible only on the device as follows: Can be identified via LED indication.

N/A

AK-HCU250ESJ, AK-HCU250EJ,
AK-UCU700EJ, AK-UCU700ESJ, AK-UCU710EJ, AK-UCU710ESJ,
AK-HRP1010GJ, AK-HRP1015GJ,
AK-MSU1000GJ,
AW-RP150GJ5, AW-RP60GJ

Video adjustment setting information for remote camera devices.

Approximately 374 to 3823 bytes
- Variable length. Depends on the connected device.

As needed, at any time

On the device

Always saved

Accessible only on the device as follows: Data is retrieved via inter-device communication and displayed in the menu.

Data on SD card can be deleted by other device, such as PC.

Video adjustment setting information for studio camera devices.

Approximately 64 to 1216 bytes

As needed, at any time

On the device

Always saved

Accessible only on the device as follows: Data is retrieved via inter-device communication and displayed in the menu.

Data is not deleted, but it is continuously overwritten with the latest information.

Video adjustment setting information for camera recorder devices.

Approximately 64 to 256 bytes

As needed, at any time

On the device

Always saved

Accessible only on the device as follows: Data is retrieved via inter-device communication and displayed in the menu.

Data is not deleted, but it is continuously overwritten with the latest information.

Video adjustment setting information file for remote camera devices.

Approximately 2108 to 52733 bytes
- Depends on the type of file retrieved and the connected device.

As needed, at any time

External media (SD card)

Always saved. Deletion depends on the user.

Accessible only on the device as follows: Retrieved via inter-device communication.

Data on SD card can be deleted by other device, such as PC.

Video adjustment setting information file for studio camera devices.

Approximately 1824 to 33120 bytes
- Depends on the type of file retrieved and the connected device.

As needed, at any time

External media (SD card)

Always saved. Deletion depends on the user.

Accessible only on the device as follows: Retrieved via inter-device communication

Data on SD card can be deleted by other device, such as PC.

Sharing of camera selection with remote camera controller.

5 to 6 bytes
- Variable length.

When a command is received from the remote controller

On the device

Always saved

Accessible only on the device as follows: Retrieved via inter-device communication.

Data is not deleted, but it is continuously overwritten with the latest information.

Sharing of camera selection with remote control panel.

5 to 6 bytes
- Variable length.

When a camera is selected from this device

On the device

Always saved

Accessible only on the device as follows: Retrieved via inter-device communication.

Data is not deleted, but it is continuously overwritten with the latest information.

TALLY control information for remote camera devices.

5byte

As needed, at any time

Not stored

Not saved

Accessible only on the device as follows: Retrieved via inter-device communication.

N/A

TALLY control information.

10 to 11 bytes
- Variable length.

As needed, at any time

Not stored

Not saved

Accessible only on the device as follows: Retrieved via inter-device communication.

N/A

Reception of TALLY control information from external sources (via LAN).

490 to 2046 bytes
- Variable length.

When a control command is received

On the device

Always saved

Accessible only on the device as follows: Retrieved via inter-device communication.

Data is not deleted, but it is continuously overwritten with the latest information.

GPO contact output information (camera selection).

1 bytes (Only Hi or LOW due to contact input)

When selecting a camera

On the device

Always saved

Accessible only on the device as follows: Contact output is triggered when selecting a camera.

Data is not deleted, but it is continuously overwritten with the latest information.

TALLY input information.

1 bytes (Only Hi or LOW due to contact input)

Input signal from an external source

None

Not saved

Accessible only on the device as follows: Retrieved via inter-device communication.

N/A

TALLY output information.

GPIO
1 bytes (Only Hi or LOW due to contact input)
LAN
10 to 11 bytes
- Variable length.

Output during TALLY control

None

Not saved

Accessible only on the device as follows: Output is triggered during TALLY control.

N/A

Device information sent from equipment.

365 to 1420 bytes
- Variable length.

When the corresponding menu is displayed

On the device

Always saved

Accessible only on the device as follows: Retrieved via inter-device communication.

Data is not deleted, but it is continuously overwritten with the latest information.

Connection information for the device.

365 to 1420 bytes
- Variable length.

Continuous

Product body

Always saved

Accessible only on the device as follows: Retrieved via inter-device communication.

Data is not deleted, but it is continuously overwritten with the latest information.

AV-HS60C2E (Panel),
AV-HS60C4E (Panel),
AV-HS60U2E,
AV-HSW10EJ,
AV-UHS500EJ

Log data for debugging.

■AV-HS60U2E/HS60C2E/HS60C4E
Up to 48MB
- Panel log information is merged into the main unit's log and output.

When logs are retrieved

Log data stored in non-volatile memory is saved to an SD card or PC storage.

Always saved. Deletion depends on the user.

Accessible from the device as follows: Save to SD card via menu panel operation,
or save to PC storage via web browser.

Data cannot be deleted manually, but when the maximum capacity is exceeded, older data is overwritten.

■AV-HSW10EJ: Up to 64MB
■AV-USH500EJ:Up to 64MB

Log data stored in non-volatile memory is saved to a USB flash drive (HSW10) or an SD card (UHS500).

Always saved. Deletion depends on the user.

Accessible from the device as follows: Save to the following storage devices via menu panel operation:
- USB memory (HSW10)
- SD card (UHS500)

Data is not deleted, but it is continuously overwritten with the latest information.

Event memory information / Shot memory information

■AV-HS60U2E
Event Memory: Up to 81,504,792 bytes (≈77.7MB)
Shot Memory: 15KB × 81 entries

When using event memory with the AV-HS60U2

Non-volatile memory

Always saved

Accessible only on the device as follows: Displayed on MSP and menu panel

Deletion is supported, and the procedure is described in the user manual.

■AV-HSW10EJ
Event Memory: Not Supported
Shot Memory: 256KB × 12 Entries
■AV-USH500EJ
Event Memory: Up to Approximately 100MB
Shot Memory: 16KB × 100 Entries

When using event memory

Non-volatile memory

Always saved

Accessible only on the device as follows: Accessible via the menu

Deletion is supported, and the procedure is described in the user manual.

Macro memory information.

■AV-HS60U2E
Macro Memory: Up to 10,712,088 bytes (≈10.2MB)

When using macro memory with the AV-HS60U2

Non-volatile memory

Always saved

Accessible only on the device as follows: Displayed on MSP and the menu panel

Deletion is supported, and the procedure is described in the user manual.

■AV-HSW10EJ
Macro Memory: None
■AV-USH500EJ
Macro Memory: Up to 12,800 bytes

When using macro memory

Non-volatile memory

Always saved

Accessible only on the device as follows: Accessible via the menu

Deletion is supported, and the procedure is described in the user manual.

Project file information.

■AV-HS60U2E:Maximum 4.4GB per file
- Main Unit: Can store up to 81 of the above files
- SD Card: Can store up to 81 files, but only within the capacity of the internal SSD
- PC Storage: Can store files up to its maximum capacity

When using project files with the AV-HS60U2

- Non-volatile memory
- SD card
- PC storage

Always saved

Accessible only on the device as follows: Accessible via the menu panel or web browser

A deletion function is available, and the procedure is described in the user manual.
However, for data downloaded to PC storage via a web browser, it can be deleted as a regular file on the PC (it cannot be deleted from the device itself).

■AV-HSW10EJ:Maximum 22MB per file
- Main Unit: 22MB × 3 files → Up to 66MB
- USB Memory: Can store files up to its maximum capacity
■AV-UHS500EJ:Maximum 22MB per file
- Main Unit: Up to 64GB
- SD Card Storage: Can store files up to its maximum capacity

When using project files

- Non-volatile memory
- USB flash drive (HSW10 only)
- SD card (UHS500 only)

Always saved

Accessible only on the device as follows: Accessible via the menu

■HSW10EJ
- When stored in non-volatile memory:
Deletion is supported. The deletion procedure is described in the user manual.
- When stored on USB memory:
Deletion cannot be performed by the device.
■AV-UHS500EJ
- When stored in non-volatile memory:
Deletion can be performed by the device. The deletion procedure is described in the user manual.
- When stored on an SD card:
Deletion can be performed by the device. The deletion procedure is described in the user manual.

Panel alarm information
(power status, temperature status, fan status)

■AV-HS60C2E/C4E
Up to 4 bytes per panel

Continuous

Non-volatile memory of the AV-HS60U2E

Always saved

Accessible on the device as follows: Data is retrieved through communication with the AV-HS60U2 and displayed on the menu panel.
User can also setup that notifications are sent externally via SNMP.

Data is not deleted, but it is continuously overwritten with the latest information.

■AV-HS60U2E
Considering connection of up to 3 panels with the main unit: Up to 16 bytes

Continuous

Non-volatile memory

Always saved

Accessible on the device as follows: Data is transmitted through communication with AV-HS6060C2E/C4E and displayed on the menu panel.
User can also setup that external notification is sent via SNMP.

Data is not deleted, but it is continuously overwritten with the latest information.

Maintenance information (hour meter)

■AV-HS60C2E/C4E
Up to 8 Bytes per panel
■AV-HS60U2E :
Main Unit: Up to 16 bytes
However, when up to 3 panels are connected, total size can reach up to 40 bytes

Continuous

Non-volatile memory of the AV-HS60U2E

Always saved

Accessible only on the device as follows: An alarm is displayed on the menu when the power, fan, or internal device temperature exceeds a specified threshold.

Data is not deleted, but it is continuously overwritten with the latest information.

■AV-HSW10EJ :Up to 4 bytes
■AV-UHS500EJ:Up to 4 bytes

Continuous

Non-volatile memory

Always saved

Data is not deleted, but it is continuously overwritten with the latest information.

Date and Time Information.

12byte

Operation via the panel

Volatile memory

Always saved

Accessible only on the device as follows: Settings can be configured via the menu.

Data is not deleted, but it is continuously overwritten with the latest information.

AT-KC200E, AT-KC2000E, AT-KC2000ES1, AT-KC200EL1,
AT-SF002Z, AT-SFCM10Z, AT-SFE01Z, AT-SFE03Z, AT-SFTC10Z

Internal Logs.

Variable-Length Data: Approximately 0 bytes to 500GB
(Several KB per device startup, accumulated with each startup)

Retrieved when logging in through a non-public method.

Device storage

Always saved. When the maximum capacity is exceeded, older data may be overwritten.

Accessible only on the device as follows: Accessible by logging into the console.

Data cannot be deleted manually, but when the maximum capacity is exceeded, older data may be overwritten.

Operation Macros.

Variable-Length Data: Approximately 0 bytes to 1KB
(Depends on the content)

Appended or created while operation logging is active after pressing the operation log button. Referenced during macro execution.

Device storage

Always saved

Accessible only on the device as follows: Can be checked on the UI screen.

Deletion is possible via UI operation, and the procedure is described in the user manual.

Peripheral Device Information (NDI, NMOS), SDP

Variable-Length Data: Approximately 0 bytes to 1KB
(Depends on the number of detected devices, etc.)

Received periodically

On the device's memory

Always saved

Accessible only on the device as follows: Detection results can be viewed on the UI screen.

Data is not deleted, but it is continuously overwritten with the latest information.