DATA ACT NOTICE - PRO AV: REMOTE CAMERA / STUDIO CAMERA / BOX CAMERA, REMOTE CAMERA CONTROLLER / CAMERA CONTROL UNIT, SWITCHER SYSTEM, KAIROS CORE (the Product(s)).
Panasonic is committed to ensuring that any data generated by our connected products and related services is used fairly, lawfully, and securely. We place high importance on compliance with Regulation (EU) 2023/2854 (the “Data Act”)
This Notice is intended to tell Users which data can be generated by the products we sell and our related services. Where we are Data Holder under the Data Act for data generated by our products or related services, we will also tell you how we use such data, what rights and obligations users have for such Data, how users can get access to such Data and where to go in case of complaints. You will also find contact information for any questions related to data handling.
This Notice must be read jointly with, and is without prejudice to, the applicable data privacy notice, which shall prevail over this Notice as concerns personal data.
DATA GENERATED BY OUR PRODUCTS
Our products can generate data on an ongoing data, please see information below. Such product data can be accessed and used for diagnostics purposes in case a product is handed over for service and maintenance. Where we access such data for diagnostic purposes, the data will not be exported or used for other purposes and will be deleted after the diagnostic is done.
The overview of the data generated on your use of the Product(s) is set out in the Annex below.
Panasonic provides Relevant service(s) through the following Service:
Media Production Suite, Auto Tracking Software, PTZ Control Center, Easy IP Setup Tool Plus, Remote Camera / Studio Camera Peripheral Setup Software and Creator (the Service(s))
You can find notice about data handling through such related services here, Broadcast & Professional AV solutions Relevant service: https://www.panasonic.com/eu/data-act/
Panasonic is the initial seller of the connected product. If the connected product is (re)sold, leased, or rented, it will be up to each reseller, sub-lessor or sub-rentor to comply with the pre-contractual information obligation outlined in Article 3(2) of the Data Act. The reseller, sub-lessor or sub-rentor must provide a copy of the information contained in this Notice to the repurchaser, sub-lessee or sub-rentee.
CONTACT
For any questions regarding the Data, please contact us at:
DataAct@eu.panasonic.com
You can also contact our EU representative at
Panasonic Europe B.V. Germany Branch
Hagenauerstrasse 43
D-65203 Wiesbaden
Germany
ANNEX: DATA LIST
| Applicable Models. | Data | Format and estimated data volume | Collection Frequency | Storage | Duration of retention |
How can the data be accessed
| How the user may erase the data |
|---|---|---|---|---|---|---|---|
AK-HC3900GSJ, AW-UE100KEJ, | Operation Log / Error Log Information | Variable-Length Data: Up to Approximately 100KB（UCX100/UBX100/ UE100/HE145/UE150/ UE160/UE30/UE40/ UE50/UE80/UR100） Variable-Length Data: Up to Approximately 10KB（UE20） Variable-Length Data: Less Than 1KB（CX350/ CX370/CX4000） | When specific camera operations are performed / when an error occurs | On the device | Always saved. When the maximum capacity is exceeded, older data is overwritten. | Accessible only on the device as follows: Viewable on the camera's web interface | Error log data cannot be deleted manually, but when the maximum capacity is exceeded, older data is overwritten. Operation logs can be cleared by performing a factory reset. |
| System log for debugging. | Variable-Length Data: Unlimited（CX350/ CX370/CX4000/HC3900/ PVL100/UB300/UC3300/ UC4000/UC4000B/ UCX100/UBX100/UE100/ HE145/UE150/UE160/ UE30/UE40/UE50/UE80/ UR100） | When a predefined operation is performed on the camera, a debug system log is saved (not disclosed to users) | On the device | Always saved. When the maximum capacity is exceeded, older data is overwritten. | Accessible only on the device as follows: Perform designated operations on the camera | Data cannot be deleted manually, but when the maximum capacity is exceeded, older data is overwritten. | |
| Various functions linked to temperature information (e.g., fan control, warning display). | Variable-Length Data: Up to Approximately 10KB（UCX100/UBX100/ UE100/HE145/UE150/ UE160/UE30/UE40/ UE50/UE80/UR100） | When a temperature anomaly occurs | On the device | Always saved. When the maximum capacity is exceeded, older data is overwritten. | Accessible only on the device as follows: Warning status can be retrieved in real time via the LAN port. Temperature anomaly history can be viewed and retrieved from the designated screen on the camera's web interface. | Data cannot be deleted manually, but when the maximum capacity is exceeded, older data is overwritten. | |
| Various functions linked to temperature information (e.g., fan control, warning display). | Variable-Length Data: Less Than 1KB（CX350/ CX370/CX4000/HC3900/ PVL100/UB300/UC3300/ UC4000/UC4000B/ UCX100/UBX100/UE100/ HE145/UE150/UE160/ UE30/UE40/UE50/ UE80/UR100） | When a temperature anomaly occurs | Not stored inside the camera |
Not saved
| Accessible only on the device as follows: When a temperature anomaly occurs, the warning screen can be displayed via OSD.
| N/A | |
| LED display functions (tally lamp/status lamp). | Variable-Length Data: Less Than 1KB（CX350/ CX370/CX4000/HC3900/ PVL100/UB300/UC3300/ UC4000/UC4000B/ UCX100/UBX100/UE100/ HE145/UE150/UE160/ UE30/UE40/UE50/UE80/ UR100/UE4/UE20） | When tally signals are received, the status is displayed continuously | Not stored inside the camera | Not saved | Accessible only on the device as follows: Can be identified via LED indication. | N/A | |
| AK-HCU250ESJ, AK-HCU250EJ, AK-UCU700EJ, AK-UCU700ESJ, AK-UCU710EJ, AK-UCU710ESJ, AK-HRP1010GJ, AK-HRP1015GJ, AK-MSU1000GJ, AW-RP150GJ5, AW-RP60GJ | Video adjustment setting information for remote camera devices. | Approximately 374 to 3823 bytes - Variable length. Depends on the connected device. | As needed, at any time | On the device | Always saved | Accessible only on the device as follows: Data is retrieved via inter-device communication and displayed in the menu. | Data on SD card can be deleted by other device, such as PC. |
| Video adjustment setting information for studio camera devices. | Approximately 64 to 1216 bytes | As needed, at any time | On the device | Always saved | Accessible only on the device as follows: Data is retrieved via inter-device communication and displayed in the menu. | Data is not deleted, but it is continuously overwritten with the latest information. | |
| Video adjustment setting information for camera recorder devices. | Approximately 64 to 256 bytes | As needed, at any time | On the device | Always saved | Accessible only on the device as follows: Data is retrieved via inter-device communication and displayed in the menu. | Data is not deleted, but it is continuously overwritten with the latest information. | |
| Video adjustment setting information file for remote camera devices. | Approximately 2108 to 52733 bytes - Depends on the type of file retrieved and the connected device. | As needed, at any time | External media (SD card) | Always saved. Deletion depends on the user. | Accessible only on the device as follows: Retrieved via inter-device communication. | Data on SD card can be deleted by other device, such as PC. | |
| Video adjustment setting information file for studio camera devices. | Approximately 1824 to 33120 bytes - Depends on the type of file retrieved and the connected device. | As needed, at any time | External media (SD card) | Always saved. Deletion depends on the user. | Accessible only on the device as follows: Retrieved via inter-device communication | Data on SD card can be deleted by other device, such as PC. | |
| Sharing of camera selection with remote camera controller. | 5 to 6 bytes - Variable length. | When a command is received from the remote controller | On the device | Always saved | Accessible only on the device as follows: Retrieved via inter-device communication. | Data is not deleted, but it is continuously overwritten with the latest information. | |
| Sharing of camera selection with remote control panel. | 5 to 6 bytes - Variable length. | When a camera is selected from this device | On the device | Always saved | Accessible only on the device as follows: Retrieved via inter-device communication. | Data is not deleted, but it is continuously overwritten with the latest information. | |
| TALLY control information for remote camera devices. | 5byte | As needed, at any time | Not stored | Not saved | Accessible only on the device as follows: Retrieved via inter-device communication. | N/A | |
| TALLY control information. | 10 to 11 bytes - Variable length. | As needed, at any time | Not stored | Not saved | Accessible only on the device as follows: Retrieved via inter-device communication. | N/A | |
| Reception of TALLY control information from external sources (via LAN). | 490 to 2046 bytes - Variable length. | When a control command is received | On the device | Always saved | Accessible only on the device as follows: Retrieved via inter-device communication. | Data is not deleted, but it is continuously overwritten with the latest information. | |
| GPO contact output information (camera selection). | 1 bytes (Only Hi or LOW due to contact input) | When selecting a camera | On the device | Always saved | Accessible only on the device as follows: Contact output is triggered when selecting a camera. | Data is not deleted, but it is continuously overwritten with the latest information. | |
| TALLY input information. | 1 bytes (Only Hi or LOW due to contact input) | Input signal from an external source | None | Not saved | Accessible only on the device as follows: Retrieved via inter-device communication. | N/A | |
| TALLY output information. | GPIO 1 bytes (Only Hi or LOW due to contact input) LAN 10 to 11 bytes - Variable length. | Output during TALLY control | None | Not saved | Accessible only on the device as follows: Output is triggered during TALLY control. | N/A | |
| Device information sent from equipment. | 365 to 1420 bytes - Variable length. | When the corresponding menu is displayed | On the device | Always saved | Accessible only on the device as follows: Retrieved via inter-device communication. | Data is not deleted, but it is continuously overwritten with the latest information. | |
| Connection information for the device. | 365 to 1420 bytes - Variable length. | Continuous | Product body | Always saved | Accessible only on the device as follows: Retrieved via inter-device communication. | Data is not deleted, but it is continuously overwritten with the latest information. | |
| AW-RP200GJ | Operation Log / Error Log Information | Variable-Length Data: Up to Approximately 14.4KB | When specific operations are performed / when an error occurs | On the device | Always saved. When the maximum capacity is exceeded, older data is overwritten. | Accessible only on the device as follows: Viewable on the device's web interface | Logs can be cleared by performing a factory reset. |
| System log for debugging. | Variable-Length Data: Up to Approximately 128KB | When specific operations are performed / when an error occurs | Non-volatile memory | Always saved. When the maximum capacity is exceeded, older data is overwritten. | Not Accessible by Users | Logs can be cleared by performing a factory reset. | |
| Error information of the connected camera | Approximately 10bytes - Variable length. | When an error occurs on the connected camera | Non-volatile memory | Always saved | Accessible only on the device as follows: Displayed on LCD | Data is not deleted, but it is continuously overwritten with the latest information. | |
| Error information | Approximately 10bytes - Variable length. | When an error occurs on the device | Non-volatile memory | Always saved | Accessible only on the device as follows: Displayed on LCD | Data is not deleted, but it is continuously overwritten with the latest information. | |
| Video adjustment setting information for connected camera | Approximately 2108 to 52733bytes - Depends on the type of file retrieved and the connected device. | As needed, at any time | Non-volatile memory | Always saved | Accessible only on the device as follows: Displayed in the menu on LCD. | Data is not deleted, but it is continuously overwritten with the latest information. | |
| Video adjustment setting information file for connected camera | Approximately 2108 to 52733bytes - Depends on the type of file retrieved and the connected device. | As needed, at any time | External media (USB flash drive) | Always saved | Accessible from the device as follows: Save to USB flash drive via menu operation. | Data on USB flash drive can be deleted by other device, such as PC. | |
| Camera selections information | Approximately 10bytes - Variable length. | As needed, at any time | On the device | Always saved | Accessible only on the device as follows: Displayed on LCD | Data is not deleted, but it is continuously overwritten with the latest information. | |
| TALLY control information for connected camera | Approximately 10bytes - Variable length. | As needed, at any time | Non-volatile memory | Always saved | Accessible only on the device as follows: Retrieved via inter-device communication. | Data is not deleted, but it is continuously overwritten with the latest information. | |
| TALLY lamp status for connected camera | Approximately 10bytes - Variable length. | As needed, at any time | Non-volatile memory | Always saved | Accessible only on the device as follows: Displayed on LCD | Data is not deleted, but it is continuously overwritten with the latest information. | |
| AV-HS60C2E (Panel), AV-HS60C4E (Panel), AV-HS60U2E, AV-HSW10EJ, AV-UHS500EJ | Log data for debugging. | ■AV-HS60U2E/HS60C2E/HS60C4E Up to 48MB - Panel log information is merged into the main unit's log and output. | When logs are retrieved | Log data stored in non-volatile memory is saved to an SD card or PC storage. | Always saved. Deletion depends on the user. | Accessible from the device as follows: Save to SD card via menu panel operation, or save to PC storage via web browser. | Data cannot be deleted manually, but when the maximum capacity is exceeded, older data is overwritten. |
| ■AV-HSW10EJ： Up to 64MB ■AV-USH500EJ：Up to 64MB | Log data stored in non-volatile memory is saved to a USB flash drive (HSW10) or an SD card (UHS500). | Always saved. Deletion depends on the user. | Accessible from the device as follows: Save to the following storage devices via menu panel operation: - USB memory (HSW10) - SD card (UHS500) | Data is not deleted, but it is continuously overwritten with the latest information. | |||
| Event memory information / Shot memory information | ■AV-HS60U2E Event Memory: Up to 81,504,792 bytes (≈77.7MB) Shot Memory: 15KB × 81 entries | When using event memory with the AV-HS60U2 | Non-volatile memory | Always saved | Accessible only on the device as follows: Displayed on MSP and menu panel | Deletion is supported, and the procedure is described in the user manual. | |
| ■AV-HSW10EJ Event Memory: Not Supported Shot Memory: 256KB × 12 Entries ■AV-USH500EJ Event Memory: Up to Approximately 100MB Shot Memory: 16KB × 100 Entries | When using event memory | Non-volatile memory | Always saved | Accessible only on the device as follows: Accessible via the menu | Deletion is supported, and the procedure is described in the user manual. | ||
| Macro memory information. | ■AV-HS60U2E Macro Memory: Up to 10,712,088 bytes (≈10.2MB) | When using macro memory with the AV-HS60U2 | Non-volatile memory | Always saved | Accessible only on the device as follows: Displayed on MSP and the menu panel | Deletion is supported, and the procedure is described in the user manual. | |
| ■AV-HSW10EJ Macro Memory: None ■AV-USH500EJ Macro Memory: Up to 12,800 bytes | When using macro memory | Non-volatile memory | Always saved | Accessible only on the device as follows: Accessible via the menu | Deletion is supported, and the procedure is described in the user manual. | ||
| Project file information. | ■AV-HS60U2E：Maximum 4.4GB per file - Main Unit: Can store up to 81 of the above files - SD Card: Can store up to 81 files, but only within the capacity of the internal SSD - PC Storage: Can store files up to its maximum capacity | When using project files with the AV-HS60U2 | - Non-volatile memory - SD card - PC storage | Always saved | Accessible only on the device as follows: Accessible via the menu panel or web browser | A deletion function is available, and the procedure is described in the user manual. However, for data downloaded to PC storage via a web browser, it can be deleted as a regular file on the PC (it cannot be deleted from the device itself). | |
| ■AV-HSW10EJ：Maximum 22MB per file - Main Unit: 22MB × 3 files → Up to 66MB - USB Memory: Can store files up to its maximum capacity ■AV-UHS500EJ：Maximum 22MB per file - Main Unit: Up to 64GB - SD Card Storage: Can store files up to its maximum capacity | When using project files | - Non-volatile memory - USB flash drive (HSW10 only) - SD card (UHS500 only) | Always saved | Accessible only on the device as follows: Accessible via the menu | ■HSW10EJ - When stored in non-volatile memory: Deletion is supported. The deletion procedure is described in the user manual. - When stored on USB memory: Deletion cannot be performed by the device. ■AV-UHS500EJ - When stored in non-volatile memory: Deletion can be performed by the device. The deletion procedure is described in the user manual. - When stored on an SD card: Deletion can be performed by the device. The deletion procedure is described in the user manual. | ||
| Panel alarm information (power status, temperature status, fan status) | ■AV-HS60C2E/C4E Up to 4 bytes per panel | Continuous | Non-volatile memory of the AV-HS60U2E | Always saved | Accessible on the device as follows: Data is retrieved through communication with the AV-HS60U2 and displayed on the menu panel. User can also setup that notifications are sent externally via SNMP. | Data is not deleted, but it is continuously overwritten with the latest information. | |
| ■AV-HS60U2E Considering connection of up to 3 panels with the main unit: Up to 16 bytes | Continuous | Non-volatile memory | Always saved | Accessible on the device as follows: Data is transmitted through communication with AV-HS6060C2E/C4E and displayed on the menu panel. User can also setup that external notification is sent via SNMP. | Data is not deleted, but it is continuously overwritten with the latest information. | ||
| Maintenance information (hour meter) | ■AV-HS60C2E/C4E Up to 8 Bytes per panel ■AV-HS60U2E ： Main Unit: Up to 16 bytes However, when up to 3 panels are connected, total size can reach up to 40 bytes | Continuous | Non-volatile memory of the AV-HS60U2E | Always saved | Accessible only on the device as follows: An alarm is displayed on the menu when the power, fan, or internal device temperature exceeds a specified threshold. | Data is not deleted, but it is continuously overwritten with the latest information. | |
| ■AV-HSW10EJ ：Up to 4 bytes ■AV-UHS500EJ：Up to 4 bytes | Continuous | Non-volatile memory | Always saved | Data is not deleted, but it is continuously overwritten with the latest information. | |||
| Date and Time Information. | 12byte | Operation via the panel | Volatile memory | Always saved | Accessible only on the device as follows: Settings can be configured via the menu. | Data is not deleted, but it is continuously overwritten with the latest information. | |
| AT-KC200E, AT-KC2000E, AT-KC2000ES1, AT-KC200EL1, AT-SF002Z, AT-SFCM10Z, AT-SFE01Z, AT-SFE03Z, AT-SFTC10Z | Internal Logs. | Variable-Length Data: Approximately 0 bytes to 500GB (Several KB per device startup, accumulated with each startup) | Retrieved when logging in through a non-public method. | Device storage | Always saved. When the maximum capacity is exceeded, older data may be overwritten. | Accessible only on the device as follows: Accessible by logging into the console. | Data cannot be deleted manually, but when the maximum capacity is exceeded, older data may be overwritten. |
| Operation Macros. | Variable-Length Data: Approximately 0 bytes to 1KB (Depends on the content) | Appended or created while operation logging is active after pressing the operation log button. Referenced during macro execution. | Device storage | Always saved | Accessible only on the device as follows: Can be checked on the UI screen. | Deletion is possible via UI operation, and the procedure is described in the user manual. | |
| Peripheral Device Information (NDI, NMOS), SDP | Variable-Length Data: Approximately 0 bytes to 1KB (Depends on the number of detected devices, etc.) | Received periodically | On the device's memory | Always saved | Accessible only on the device as follows: Detection results can be viewed on the UI screen. | Data is not deleted, but it is continuously overwritten with the latest information. |