Proavs

Data ACT Notice – PRO AV: Media Production Suite, Auto Tracking Software, PTZ Control Center, Easy IP Setup Tool Plus, Remote Camera / Studio Camera Peripheral Setup Software and Creator (the service(s))

Panasonic is committed to ensuring that any data generated by our connected products and related services is used fairly, lawfully, and securely. We place high importance on compliance with Regulation (EU) 2023/2854 (the “Data Act”)

This Notice is intended to tell Users which data can be generated by the products we sell and our related services. Where we are Data Holder under the Data Act for data generated by our products or related services, we will also tell you how we use such data, what rights and obligations users have for such Data, how users can get access to such Data and where to go in case of complaints. You will also find contact information for any questions related to data handling.

General

Panasonic Entertainment & Communication Co., Ltd., located at 1-10-12 Yakumo Higashimachi, Moriguchi City, Osaka, Japan is responsible for the handling of Product Data and/or Relevant Service Data as the “Data Holder” under the EU Data Act (“we”, “us” or “our” in the following)

The present notice covers the following Related Services which are falling under the EU Data Act:

Media Production Suite, Auto Tracking Software, PTZ Control Center, Easy IP Setup Tool Plus, Remote Camera / Studio Camera Peripheral Setup Software and Creator (the Service(s))

which can be used with Panasonic-branded Products such as Remote Camera / Studio Camera / Box Camera, Remote Camera Controller / Camera Control Unit, Switcher System, KAIROS Core (the Product(s)).

DATA in SCOPE

These Services interact directly with the Product(s). Panasonic will not have access to data generated by these Services.

Where you use our Services as listed above, the overview of the data generated on your use of the Product(s) or the related service in question is set out in the Annex below.

What do we use the data for?

We do not receive, use or transfer any of the data generated by the Service(s). 

Accessing Data

For access to the Data, please see the overview in the Annex below.

Complaints

If you are not satisfied with how we handle the Data, you are entitled to lodge a complaint with the competent authority, designated in accordance with Article 37(5), point (b) of the Data Act.

Contact

For any questions regarding the Data, please contact us at:
DataAct@eu.panasonic.com

You can also contact our EU representative at
Panasonic Europe B.V. Germany Branch
Hagenauerstrasse 43
D-65203 Wiesbaden
Germany

ANNEX: DATA LIST

Applicable Models.Type of DataDataFormat and estimated data volumeCollection FrequencyHow can the data be accessed, modified or deletedStorageThe duration of retention.
AW-JJLPSP01, AW-SF100Z, AW-SF200Z, AW-SF202Z, AW-SF203Z, AW-SF300Z, AW-JJLPTZ01Product DataFace Data (JPEG Image of Face, Name)Approximately 10 KBytes
- Variable Length. Depends on the Image.
When Face Data is Registered via User OperationAccessible only on the device as follows: 
'- Can Be Viewed, Modified, or Deleted via UI Operation
- Can Be Downloaded as Part of Configuration Data via UI Operation
PC StorageAlways Saved
Service Data
AW-JJLPSP01, AW-SF100Z, AW-SF200Z, AW-SF202Z, AW-SF203ZProduct DataFacial Feature Data (Binary Data)2 KbytesWhen Face Data is Registered via User OperationAccessible only on the device as follows: 
'- Can Be Modified or Deleted via UI Operation
- Can Be Downloaded as Part of Configuration Data via UI Operation
PC StorageAlways Saved
Service Data
Product DataDevice Location Information
- Data Acquired from Devices via IP Communication (FreeD Protocol)
48 BytesPeriodically AcquiredNormally Not Accessible by Users
- Accessible Through Special Means, Such as Using the Wireshark Application
In-App MemoryAlways Saved
Service Data
Product DataControl Information for the Application
- Data Sent to the Application via IP Communication (External Control API)
Variable-Length Data, Approximately 70 to 100 BytesAs Needed Based on User OperationNormally Not Accessible by Users
- Accessible Through Special Means, Such as Using the Wireshark Application
No RetentionNot Saved
Service Data
AW-JJLPSP01, AW-SF100Z, AW-SF200Z, AW-SF202Z, AW-SF203Z, AW-SF300Z, AW-JJLPTZ01, Easy IP Setup Tool PlusProduct DataEasy IP Device Information Sent from Devices
- Data Acquired from Devices via IP Communication (Easy IP Protocol)
Variable-Length Data, Approximately 50 to 700 BytesPeriodically ReceivedNormally Not Accessible by Users
- Accessible Through Special Means, Such as Using the Wireshark Application
In-App MemoryAlways Saved
Service Data
Product DataEasy IP Configuration Information for Devices
- Data Sent to Devices via IP Communication (Easy IP Protocol)
Variable-Length Data, Approximately 100 to 200 BytesWhen the User Changes Device Connection Settings via OperationNormally Not Accessible by Users
- Accessible Through Special Means, Such as Using the Wireshark Application
In-App MemoryAlways Saved
Service Data
Product DataDevice Control Information
- Data Sent to Devices via IP Communication (AW Command Protocol)
Variable-Length Data, Approximately 50 to 90 BytesAs Needed Based on User Operation or Application BehaviorNormally Not Accessible by Users
- Accessible Through Special Means, Such as Using the Wireshark Application
No RetentionNot Saved
Service Data
AW-SF100Z, AW-SF200Z, AW-SF202Z, AW-SF203Z, AW-SF300Z, AW-JJLPTZ01, Easy IP Setup Tool PlusProduct DataApplication Operation Logs (Text Data)Variable-Length Data, Approximately 0 to 1 GBSequentially Output During Application OperationAccessible only on the device as follows: Logs Can Be Viewed by Accessing the Specified Folder via Windows ExplorerPC StorageAlways Saved
Service DataAlways Saved, with Older Data Overwritten After 30 Days
AW-JJLPSP01Product DataApplication Operation Logs (Text Data)Variable-Length Data, Approximately 0 to 1 GBSequentially Output During Application OperationN/A (Data is not readily available)PC StorageAlways Saved
Service DataAlways Saved, with Older Data Overwritten After 30 Days
Studio camera devices:
AK-HC3900GSJ, AK-PLV100GSJ, AK-UB300GJ, AK-UC3300GSJ, AK-UC4000GSJ, AK-UC4000BGS, AK-UCX100GSJ

Remote camera devices
AW-UE100KEJ, AW-UE100WEJ, AW-HE145KEJ, AW-HE145WEJ, AW-UE150AKEJ, AW-UE150AWEJ, AW-UE160KEJ, AW-UE160WEJ, AW-UE20KE, AW-UE20WE, AW-UE30KEJ, AW-UE30WEJ, AW-UE4KG, AW-UE4WG, AW-UE40KEJ, AW-UE40WEJ, AW-UE50KEJ, AW-UE50WEJ, AW-UE80KEJ, AW-UE80WEJ, AW-UR100GJ
Device information sent from the equipment.365 to 1420 bytes
- Variable length.
When the corresponding menu is displayedAs Needed Based on User Operation or Application BehaviorAccessible only on the device as follows: 
'- Can Be Viewed, Modified via UI Operation
- Can Be Downloaded as Part of Configuration Data via UI Operation
PC Storage、SD CardData is not deleted, but it is continuously overwritten with the latest information.
AT-SFC10ZOperation LogUI Operation Undo/Redo Information.Variable-Length Data: Approximately 0 bytes to 1KB
(Depends on the operation performed)
During user operationAccessible only on the device as follows: Can be verified by performing Undo/Redo operations.
Data is not deleted, but it is continuously overwritten with the latest information.
PC StorageAlways saved
Device information sent from the equipment.Switcher Device Information.Approximately 30 bytes to 4MB
- Variable length.
Continuously retrieved from the connected switcher device while the screen is openAccessible only on the device as follows: Can be checked on the screen through user operation.PC StorageAlways saved
Device information sent from the equipment.External Connected Devices (Control, Information [Settings], Status)
- VTR (Thumbnails, Timecode)
- Tally
- Rosstalk (CG)
VTR: Approximately 10 bytes to 6KB
Tally (TSL): Approximately 8 Bytes to 256 bytes
Rosstalk: From Approximately 5 bytes
When the settings screen is displayed in the UIAccessible only on the device as follows: Accessible from the UI.PC StorageAlways saved