Write to us

Write to us

We’re here to help and our dedicated customer services team is on hand should you need to contact us for any of the following:

You have a general enquiry about Panasonic

You have a general enquiry about Panasonic

You have a question about a product or accessory.

You have a question about a product or accessory.

You would like to report a product fault or request a repair.

You would like to report a product fault or request a repair.

You wish to provide feedback on a product or our service.

You wish to provide feedback on a product or our service.

Talk to our customer service team online.

Call us

Monday – Friday 9am-8pm & Saturday 9am-5pm

  0344 844 3899*

01 289 8333 (for the Republic of Ireland)

*Calls to our 0344 number will cost the same as calls to geographic numbers (01 or 02) and are included as part of inclusive local call packages.

Product Registration
For peace of mind your product comes with a standard manufacturers warranty. To claim you do not need to register an account, all you need is your valid purchase receipt so please keep this safe.

To receive exclusive product updates and special offers you can register by visiting: 
www.panasonic.co.uk/register

Case ID
We hope to provide you with the correct information on your initial enquiry; however you will be provided with a case ID reference should you need to contact Panasonic again in the future.

If you are contacting us about an existing enquiry please have your Case ID to hand. 

Fault Support
If your enquiry relates to a product that has already been purchased, please provide us with your model number to enable us to deal with your enquiry more effectively.

If your product needs a repair, please ensure that you have a valid proof of original purchase available (or an extended warranty certificate if applicable).

Your Feedback...
Good or Bad, We value the feedback and opinion’s of our customers and use these to help us get better.

Should you wish to share any general feedback on our products and services or tell us about your experience, we’d like to hear from you.
Please email us on: customer.feedback@eu.panasonic.com or contact our customer services team with your thoughts or ideas.

Customer Complaints 

If you are dissatisfied with the service you have received from Panasonic, please review our complaints procedure to find out how to get in touch.

Find out more >