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Lumix S5 launching promotion – Promotion Terms and Conditions

Lumix S5 launching promotion – Promotion Terms and Conditions
Reply to the survey and get a lens for free


Promotion Period: 2/9/2020 – 30/9/2020
Claim Period: 1/10/2020 – 31/10/2020

1. LUMIX S5 Launching Promotion (hereafter referred to as the "Promotion") is promoted by Panasonic Marketing Europe GmbH, whose registered address is Hagenauer Str. 43, 65203 Wiesbaden, Germany (the "Promoter")


2. The Promotion is applicable to residents of Participating countries* who are aged 18 years or over.
*Participating countries are Germany, Austria, France, Belgium, Italy, Switzerland, Netherland, Spain, Portugal, Poland, Czech, Slovakia, Hungary, Romania, Bulgaria, Slovenia, Croatia, Estonia, Lithuania, Sweden, Denmark, Norway, Finland, Iceland, Luxembourg, Monaco, Liechtenstein, Malta, Andorra, Vatican city, San Marino.
3. The participation in the Lumix S5 launching promotion is subject to participation in the survey. Each  participant that replies to the survey and that has purchased a LUMIX S5 (DC-S5, DC-S5K) (“Qualifying Products”) in the period from 2nd of September until 30th of September 2020  (“Launching Promotion Period”) will qualify for a free SIGMA 45mm f/2.8 DG DN lens | Contemporary  when participate in the survey and redeemed as part of this Promotion.
4. In order to qualify for the Promotion, participants must participate in the survey, available under here and must have purchased a new LUMIX S5 (DC-S5, DC-S5K) from a participating retailer in the Participating countries* during the Launching Promotion Period. Claims relating to products purchased after the “Launching Promotion Period” will be deemed invalid.
5. All Qualifying Products must be new and genuine Panasonic products. Purchases of second hand, refurbished or reconditioned products, and products imported from outside the Participating countries* or products which are counterfeit or infringe the intellectual property rights of the Panasonic group of Companies in any way will  not qualify for this Promotion.


6. The gift for the participation in the survey and  is a SIGMA 45mm f/2.8 DG DN lens | Contemporary.
7. The Gift offered under this Promotion is non-exchangeable, non-transferable and there is no cash or credit alternative available.
8. The Promotion is offered only while stocks last.
9. In the event of unforeseen circumstances, the Promoter reserves the right to provide an alternative gift of the same or greater value without giving notice.


10. To participate in the promotion, the Participant must  purchase a Qualifying Product(s)  with participating retailers in the period from 2nd of September until 30th of September 2020 and register the claim online here. Once the camera is fully purchased the customers can make their registration for free Sigma lens redemption. The time period for making the claim is between 1st October 2020 and 31st October 2020. Customers should provide a copy of the full purchase receipt (not deposit receipt) with the product serial number found on the base of the product or the side of the product box,  the image of the serial number and barcode by the 31st of October 2020. Applications made after this date will not be eligible for the Promotion. Please ensure your purchase receipt includes the product name (model number) purchased, price paid, store name and the date of purchase.

11. The Promoter will not be held responsible or liable for any technical, hardware, software, server, website or other failures or damage of any kind, to the extent that this prevents the participant from or otherwise obstructs the participant to enter in the Promotion.

12. Claims made by fax, telephone, email or post will not be accepted. Illegible, incomplete or altered claim forms will be deemed void, as will claim forms not completed in accordance with these terms and conditions.

13. Upon submission of your online registration participants will be sent an automated email to confirm the receipt of their claim and the next steps of the claim process. Your claim will be verified in accordance with these terms and conditions. Claims are not valid in respect of Qualifying Products that are returned to a retailer and the participant receives a full refund, in which case the Promoter will be entitled to claim back any delivered Gifts.

14. The Promoter will not process a claim if the participant cannot provide a valid copy of the purchase receipt, the product serial number and image of the serial number and barcode.


15. Please allow 28 days from the date we validate to receive your promotional items. If you have not received your promotional items within the estimated 28 days, please contact us, using the contact details above, no later than 35 days after submitting your claim. Regrettably, claims pursued after this time, as well as outside of the Claim Deadline (31.10.2020), will not be accepted.


16. The responsible data controller is Panasonic Marketing Europe GmbH, Hagenauer Str. 43, 65203 Wiesbaden, GERMANY;
17. The types of data collected: Salutation, first name and last name, postal address, country of residence and e-mail address.
18. The purposes of data collection: Data will be collected, processed and stored for the sole purpose of the promotion. If the participant consented into the reception of product information and special offers from Panasonic, the types of data listed above will also be collected, processed and stored for such purpose. Data of already existing customers will be compared and updated with the provided data of this promotion.
19. All data will be deleted  7 days after the promotion is terminated, unless such data is necessary for the reception of product information and special offers from Panasonic. Such data will be deleted upon revocation of the consent. This revocation should be addressed to the Panasonic Organization of your country.


20. By claiming this Gift, applicants will be deemed to have read and accepted these terms and conditions.
21. The Promoter reserves the right to verify the eligibility of all claims to protect itself against fraudulent, invalid or repetitive claims including, without limitation, to require the participant to prove that it did not return the product within the period of 28 days from the date of delivery. Claims for returned products, bad faith or fraudulent entries or claims that otherwise do not meet these terms and conditions will be invalidated.
22. The Promoter reserves the right to, and in its sole discretion, amend these terms and conditions at any time and to amend or withdraw this promotion at any time.
23. These terms and conditions are governed by German Law. Venue is Wiesbaden, Germany.