FAQ

Communications

Mobile Phone

Q1. How do I "unlock" Phone Lock?
A1.
In Standby mode, key in the 4-digit Phone Lock number and select OK.
Note:
The default Phone Lock number is 0000. When keying the numbers, note that it will not appear on the screen. After 3 failed attempts, you will need to send your phone to Panasonic Customer Care Center to reset the Phone Lock number.

Q2. How do I retrieve my SIM card PIN?
A2.
Kindly contact your mobile phone operator (i.e. SingTel, M1 or StarHub).

Q3. Why is it that I can receive SMS but not send SMS?
A3.
Please select:

Message / Parameters / enter the Message Centre Number
Operator : Message Centre Number
M1 : +6596845997
SingTel : +6596197777
StarHub : +6598540020

Q4. How do I retrieve my mobile phone's IMEI number?
A4.
During standby mode, press *#06#

Q5. How can I find out what's my mobile phone's software version?
A5.
Switch off and then switch on the phone.
While the phone is searching for network, press ✏#

Q6. How do I activate vibration?
A6.
During standby mode, press # and hold.

Q7. How do I transfer contacts from the SIM Phonebook to the Mobile Phonebook?
A7.
Please select:

Contact from SIM Phone book / Edit
Resave to Mobile Phonebook