Panasonic have experienced engineers located at our NSW and VIC workshop offices. In addition, we can draw upon multiple teams of engineers in Japan, USA and EU/UK. Of course, we offer on-site or remote control services as well.
This service is available as an ad-hoc per hour rate. Or you may wish to purchase a pre-paid support block. We can also offer a firm quote for each job/task.
Get in touch: toughbookservice@panasonic.mailus.com.au
Our Microsoft and Android trained technicians can assist with a multitude of services, including, but not limited to:
• Driver support
• Physical button configuration
• GPS and 4G optimisation
• 3rd party software / hardware
• Battery life optimisation
• General Windows and Android support
Hardware engineering
Tailor your TOUGHBOOK solution to meet specific user requirements and working conditions. Our expert team designs complete mobile solutions tailored to your exact specifications, so your workforce can operate at the top of its game.
Custom Dock and Power Cable Design
Vehicle integration and connectivity specific to your device of choice, connectivity needs and user requirements.
E.g. To suit ADR safety requirements; RFI / EMI reduction; enhanced IP ratings for connectors; external GPS and cell antennas.
Hardware and Accessories
We offer accessories and modular configurations that improve a user’s productivity and match the unique demands of your industry. Configurable accessory packs (“Xpaks”) This might include Smart Card Readers, True Serial, extra ethernet, PCMCIA support and Fingerprint readers.
Customer Branding
Brand colours and customised bezel and/or BIOS logo.