We’re available Monday - Friday between 8.30am and 6.00pm should you need to contact us. If you don't have time to call our customer service team, you can always submit your query via email using our contact form.
We’re here to help! Our dedicated customer service team is on hand should you need to contact us for any of the following:
You have a general enquiry about Panasonic.
You have a question about a product or accessory.
You would like to report a product fault or request a repair.
You are looking for a retailer or spare parts distributor.
For peace of mind your product comes with a standard manufacturer’s warranty. To claim you don’t need to register an account, all you need is your valid purchase receipt so please keep this safe.
To receive exclusive product updates and special offers you can register by visiting My Panasonic website.
We hope to provide you with the correct information on your initial enquiry; however you will be provided with a case ID reference should you need to contact Panasonic again in the future.
If you are contacting us about an existing enquiry please have your Case ID handy.
Service and Repair
Whether your Panasonic product is in or out of warranty, it makes sense to have any repairs or services carried out by our authorised specialists. Our customer service team is standing by to help.
We’ll need your product model number, serial number, purchase date and retail store name.
Where to buy Panasonic products near you
To find your nearest consumer product retailer, just select a category and specify your location by clicking "GEOLOCATE ME" or typing your location.
To find your nearest business product dealer, just select a category and specify your location by clicking "GEOLOCATE ME" or typing your location.
If the wheels fall off, we’ve got spare ones. But they have to be genuine Panasonic spare parts for best results, and they have to be the right part for the job.