Support

Safety Notification

Panasonic would like to notify our Toughbook users, (models - CF-SX Series, CF-AX Series, and CF-C2 Series Only) that there might be a deterioration issue with the battery which may impair the functioning of the device. We have developed a user-downloadable software which will diagnose and control the deterioration and remove any related risk. This software is available in below link. Request Toughbook users of the above models to follow instructions given in the link and download & update the program on your respective device.

<Link of Battery Diagnostic / Control Software>
https://askpc.panasonic.co.jp/zgro/?lang=en&did=indQHNIUYUVHKPP00001_5c38c3ec3be7f4b5d04061174d21e466&uid=0000001_da292230f06b6992e81b0285c2224d10

Toughbook owners of CF-SX Series, CF-AX Series, and CF-C2 Series can reach out to us on Toughbook.support@in.panasonic.com for further queries and support.


PRODUCTS AFFECTED IN THIS NOTICE

Model: All CF-C2 Series, CF-SX Series and CF-AX Series