Inquiries about VIXELL

This inquiry form is for inquiries regarding VIXELL, the cooling box for pharmaceutical transportation. For inquiries about personal products, please proceed to [Supported (Individual Consumers)]. Please note that we may not be able to respond to individual inquiries and inquiries concerning with inapplicable information.

Please confirm the "Handling of Information" below and press the [Agree, Next] button to proceed with your inquiry. *You must confirm the following regulations to contact us for inquiries. Thank you for your understanding.

1. Department in charge

Panasonic Corporation
Business Development Center

2. Usage Purpose of input information

Your information will be used for your inquiries regarding VIXELL.

3. Outsourcing information input

We may outsource all or part(s) of the handling of the information input to the for the above usage purposes when necessary.

4. Remarks about information input

  1. This is service helpdesk for VIXELL. For inquiries about home appliances and all other equipment and services, please proceed to [Support]. 
  2. We are not able to respond to inquiries from non-corporate customers. 
  3. Please fill in all the required items for your inquiry. 
  4. Please state your queries as specific as possible. 
  5. We may get back to you through phone call. 
  6. We may need some time to respond. 
  7. On Saturdays, Sundays, national holidays, New Year holidays, and summer holidays, our response will be provided on/after the next business day. 
  8. Please note that it is not allowed under the Copyright Law to forward or reuse our response or part(s) or it without our permission.