MEC, recently appointed by Panasonic as its official distributor for major appliances, says facility is redesigned as an important hub for customers in the Saudi capital
Riyadh, Kingdom of Saudi Arabia
Modern Electronics Company (MEC) has announced the official inauguration of its newly revamped service centre in Riyadh. MEC, a company known as a leader in Saudi Arabia's consumer electronics industry, was recently appointed by Panasonic as its official distributor for major appliances across the Kingdom.
The redesigned facility, comprises of 975 sqm of service centre space, is manned by expertly trained technicians as well as fully-equipped to deliver efficient maintenance and repairs services. Raising the bar high in the industry, it features an unconventional design and layout like no other in order to provide the highest level of after-sales services, for exceptional customer satisfaction.
The inauguration ceremony was graced by Mr. Wajih Beiruti – Chief Executive Officer, Modern Electronics Company (MEC) and Mr. Hiroyuki Shibutani – Managing Director, Panasonic Marketing Middle East & Africa (PMMAF).
Mr. Asem Abdullah Alhumaid – Service Director, Modern Electronics Company (MEC), said: “We are extremely proud to unveil this state-of-the-art service centre for our customers. This redesigned facility is vital to our goal of realizing our value proposition of listening, responding, and delivering solutions to the customers. Now more than ever, we are committed to building stronger ties with them and this service centre will, no doubt, help us be more responsive in meeting their needs, therefore taking MEC a step further in exceeding our customers’ expectations.”
Meanwhile, Mr. Anthony Peter - Director, Customer Service, Panasonic Marketing Middle East & Africa (PMMAF), spoke about the significance of MEC’s service centre. “Congratulations to Modern Electronic Company on the successful opening of this remodelled service centre. Our motto is to help customers lead the best life and we strongly believe that providing seamless and convenient after-sales service is vital for enhancing customer experience. We are extremely proud to have a partner like MEC that is committed to deliver best-in-class service solutions to the customers.”
The Modern Electronics Company Service Centre is located at Qurtuba District, Riyadh, Kingdom of Saudi Arabia, and is open Sun-Thu 9 am to 6 pm.
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About the Panasonic Group
A global leader in developing innovative technologies and solutions for wide-ranging applications in the consumer electronics, housing, automotive, industry, communications, and energy sectors worldwide, the Panasonic Group switched to an operating company system on April 1, 2022, with Panasonic Holdings Corporation serving as a holding company and eight companies positioned under its umbrella. Founded in 1918, the Group is committed to enhancing the well-being of people and society and conducts its businesses based on founding principles applied to generate new value and offer sustainable solutions for today’s world. The Group reported consolidated net sales of 6,698.8 billion yen for the year ended March 31, 2021. Devoted to improving the wellbeing of people, the Panasonic Group is united in providing superior products and services to help you Live Your Best. To learn more about the Panasonic Group, please visit: https://holdings.panasonic/global/
About Panasonic Marketing Middle East and Africa FZE (PMMAF):
Panasonic Marketing Middle East and Africa FZE (PMMAF) are the regional Headquarters, all functions related to Sales and Marketing, Supply chain and Customer service solutions, and Advertising functions under the brand name Panasonic are handled by PMMAF. The vision at PMMAF is to be the No 1 Customer-centric Company and No 1 Customer-preferred brand in the Middle East and Africa region. PMMAF website: http://www.panasonic.com
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