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Panasonic Privacy Notice

Privacy Notice

Last updated 17th Sep 2025

Panasonic is committed to ensuring that your “Personal Data” (as explained below) is used fairly, lawfully, and securely and that your privacy is protected at all times. We place high importance on compliance with the applicable privacy and data protection laws and regulations ("Privacy Laws")

This Privacy Notice is intended to tell you how we “process” (as explained below) information about you ("Personal Data" as explained below) that you provide to us or that we collect through your use of this mobile application, password secured platform, products, your contacts with our customer service, or your subscription to marketing communications (collectively our “Services”), or when you engage with us on social media or otherwise interact with us. It also applies if explicit reference is made to it via link or in a similar manner. Wherever we process your Personal Data and a different privacy notice is required (e.g. for other specific websites or portals), Panasonic will provide a specific privacy notice. This Privacy Notice supplements other privacy notices and is not intended to override them.

This Privacy Notice explains what Personal Data we collect, store, use, disclose and transfer (hereinafter “process”), how we do it, for which purpose and what our legal bases are. It also provides you with information on your rights under the Privacy Laws and how you can contact us if want to exercise your rights or have a complaint.

Please click on the links below for further information on our privacy practices:

1. Information about us
2. What is Personal Data?
3. What Personal Data do we collect about you and how?
4. How do we use your Personal Data (purpose and legal basis)?
5. To whom do we disclose your Personal Data?
6. What do we do to keep your Personal Data secure?
7. Accessing your Personal Data and other rights you have
・What are your rights?
・Your rights related to Marketing Communication
・Exercising your rights
・Complaints
8. International Transfers
9. Data Retention – How long we will retain your Personal Data?
10. Third-party links and products on our Services
11. Cookies
12. Children’s Personal Data
13. Changes to this Privacy Notice or to your Personal Data
14. Contact Us

Information about us

This Privacy Notice is issued by Panasonic Malaysia Sdn Bhd.

In this Privacy Notice, when we refer to “Panasonic”, “we”, “us” or “our”, this means Panasonic Malaysia Sdn Bhd.

What is Personal Data?

For the purposes of this Privacy Notice, "Personal Data" consists of any information, whether true or not, about an individual from which that person can, directly or indirectly, be identified. When we combine other information (i.e. information that does not, on its own, identify an individual) with Personal Data, we treat the combined information as Personal Data.

What Personal Data do we collect about you and how?

Depending upon your use of this mobile application/our Services, see Section ‎4 below, and your cookie choices, see Section ‎11 below, Panasonic collects and processes some or all of the Personal Data set out in the table below, using the methods and channels also set out in the table.

Types of collected Personal Data	How we collect the Personal Data
“Personal Contact Data”: Including your email address, telephone numbers, postal address, and residential address.	From you directly, if you choose to share this information with us.
“Financial, Payment and Order Data”: Including data necessary for processing orders, payments, deliveries and fraud/crime prevention, including credit/debit cards numbers, and other related billing information.	From you directly, if you choose to share this information with us.
“Identity Data”: Including your first name, last name, title, username or similar identifier, and birthday.	From you directly, if you choose to share this information with us.
“Location Data”: Such as your device’s GPS signal or information about nearby WiFi access points and cell towers that may be transmitted to us when you use certain Services.	Automated, through our use of technologies set on your product, device or our application.
“Marketing and Communications Data”: Including your marketing and communications preferences such as e.g. language settings. We also track when you receive and read marketing communications from us, which information we use to improve our marketing services, provide you with more relevant information and improve the quality of our marketing materials.	Automated, through our use of cookies and similar technologies set on your product, device or our application, if you consented to our usage on beforehand; please visit our Cookie Policy for more information: https://www.panasonic.com/my/privacy-notice.html
“Product/Device/Application Data”: Including your hardware model, IMEI number, the MAC address of the device’s wireless network interface and the mobile phone number used by the device, mobile network information, your mobile operating system, the type of mobile browser you use, time zone setting, IP address, operating system details, and other technology on the product or device you use to access the Services.	Automated, through our use of technologies set on your product, device or our application.
“Profile and Usage Data”: Including information collected about your use of this mobile application/our Services such as the time and duration of your use, passwords and login data, your referral website, links you click, searches you conduct, actions you take, pages you visit, your web browsing history, patterns of your usage, information from forms you fill in.	Automated, through our use of cookies and similar technologies set on your product, device or our application, if you consented to our usage on beforehand; please visit our Cookie Policy for more information: https://www.panasonic.com/my/privacy-notice.html
“Transactional Data”: Including information about your transactions (e.g. purchase or return of our products/devices and Services, redemption of promotions) and details on such product/devices such as the name of the product/device and service, product category, model number, serial number, purchase price, proof of purchase, date and location of the transaction, invoice history, promotions, warranty, services required (e.g. product installations, cleaning and maintenance of products).	From you directly, if you choose to share this information with us.
Any additional Personal Data you voluntarily provide to us	From you directly

How do we use your Personal Data (purpose and legal basis)?

We process your Personal Data in the context of the activities and for the purposes set out in the table below and rely on one or more of the following the specified legal bases:

Performance of a contract: Where we need to perform a contract which we are about to put in place or have put in place with you as a party, or (at your request) take steps before putting such a contract in place;
Legal obligation: Where we need to comply with a legal obligation to which we are subject;
Legitimate interests: Where we are acting in our legitimate interests, provided that they are not overridden by your fundamental rights. We assess our legitimate interests for processing your Personal Data and balance them against any potential impact on you. Where we rely on our legitimate interests you have the right to object to such processing at any time under the conditions set out in the Privacy Laws; for more information on our legitimate interests or our balancing test please contact us by using the communication means set out in Section 14 below;
Consent: Where we rely on your consent we will ask for it separately.

Please note that Panasonic does not base any decision solely on automated processing including profiling that significantly affects you or has legal effects for you.

Activity and purpose	Types of Personal Data	Legal basis
Manage this mobile application and our Services To securely provide and administer this mobile application and our Services, this includes continuously improving its functioning, including monitoring performance of data centres and networks, maintaining the security of our infrastructure and Services, testing, reporting and troubleshooting.	Personal Contact Data	Legitimate interests Legal obligation Consent
	Identity Data
	Financial, Payment and Order Data
	Profile and Usage Data
	Marketing and Communications Data
	Product/Device/Application Data
	Transactional Data
	Location Data
Creating an Account or Profile When you create an account or profile on this mobile application.	Personal Contact Data	Performance of a contract Consent
	Identity Data	Performance of a contract Consent
Publish your comments on message boards and forums This mobile application may have message boards, forums, bulletin boards, chat functionality, blogs, and similar features ("Community Postings") through which you can post information, messages and other materials.	Personal Contact Data	Performance of a contract Consent
	Identity Data
	Profile and Usage Data
Provide our Services To provide our Services or any specific feature that you request, including to enable us to fulfil our obligations under any contract with you (such as, any product or device warranty, product installations, cleaning and maintenance of products), providing customer support services and dealing with any other support query you may have (such as, complaint handling).	Personal Contact Data	Performance of a contract Consent
	Identity Data
	Financial, Payment and Order Data
	Transactional Data
Business Purposes For business monitoring, protecting our assets, internal record keeping, information management, accounting, audit and debt collection.	Personal Contact Data	Legal obligation Legitimate interests
	Identity Data
	Financial, Payment and Order Data
	Transactional Data
Updates To communicate with you, including communicating with you about your account, profiles or transactions with us, giving you important information about your products, devices, application or other Services and sending you notices about any material changes to our terms and conditions or polices, e.g. this Privacy Notice.	Personal Contact Data	Legitimate interests Legal obligation
	Identity Data
	Transactional Data
Promotions, (online) games, prize draws, sweepstakes, cash back, competitions and similar activities To properly conduct and administer any of the above.	Personal Contact Data	Performance of a contract Legitimate interests
	Identity Data
	Transactional Data
Send Marketing Communications Provide customised advertisements, sponsored content, make recommendations based on your past activities on our Services and sending you promotional communications such as newsletters and sharing your Personal Data with a partner should you contact us with a sales inquiry.	Personal Contact Data	Consent Performance of a contract Legitimate interests
	Identity Data
	Marketing and Communications Data
	Product/Device/Application Data
	Profile and Usage Data
Service Improvement and Surveys To develop and improve new and existing Panasonic products and Services, recommendations, advertisements and other communications and learning more about your preferences including asking you for your opinions on our products and Services and carrying out surveys. This also includes creating anonymous, aggregated statistics about the use of our Services.	Personal Contact Data	Consent Legitimate interests
	Profile and Usage Data
	Identity Data
	Transactional Data
Product recall In the highly unlikely circumstance that Panasonic needs to recall any product, including for safety purposes, we need to contact you with instructions on how to return your product.	Personal Contact Data	Legal obligation
	Identity Data
	Transactional Data
Compliance and legal action Ensure administration, operation and compliance with all applicable laws and regulations and internal Panasonic policies and processed, as well as enforcement of legal rights and defence in the event of a legal dispute	Personal Contact Data	Legal obligation Legitimate interests
	Identity Data
	Financial, Payment and Order Data
	Transactional Data
Compliance screenings For the prevention or detection of fraud, corruption, money laundering, the financing of terrorism and other criminal acts and/or general risk management (e.g. related to creditworthiness, export control, fraud, money laundering or anti-bribery and corruption), including screening against public lists of persons subject to EU or national sanctions, credit registers, confirm that that there is no adverse public information connecting you to fraud or financial misconduct, including bribery, and to confirm whether you are a “politically exposed person” (i.e. whether you are or have been a public official or elected official) or associate thereof.	Personal Contact Data	Legal obligation Legitimate interests
	Financial, Payment and Order Data
	Identity Data
Machine Learning To automize business processes including invoicing and accounting.	Personal Contact Data	Legitimate interests
	Identity Data	Legitimate interests

To whom do we disclose your Personal Data?

We will not disclose your Personal Data to third parties for their own independent marketing or business purposes, unless you have given your explicit consent to do so. However, we may have to disclose your Personal Data to the following entities for the purposes we collected it as set out in Section 4 relying on the legal bases specified therein, and this disclosure will be made in accordance with the Privacy Laws. Such third parties would be processing your Personal Data either on our behalf or otherwise, for one or more of the above-stated purposes. We endeavour to ensure that the third parties and our affiliates keep your Personal Data secure from unauthorised access, collection, use, disclosure, processing or similar risks and retain your Personal Data only for as long as your Personal Data is needed for the above-mentioned Purposes. Such third parties include, without limitation:

I. Panasonic Corporation and Affiliates

We may need to transfer your Personal Data within the Panasonic Group of Companies to provide the Services you require or any other services/assistance you request. All companies within the Panasonic Group are required to follow the privacy practices set forth in this Privacy Notice, or another privacy policy that they may notify to you and to process your Personal Data in accordance with the Privacy Laws.

II. Service Providers

We use third party service providers who provide information technology and system administration services to us and help us to administer certain activities and services on our behalf and they will operate only in accordance with our instructions as data processors.

III. Channel Partners

If you have contacted us regarding a potential sales opportunity, we may provide your Personal Contact Data and Identity Data to our approved channel partners in order for to them to follow up the request for contact and further qualify your requirements.

IV. Third parties when required by Law or to Protect our Business and Services

We will disclose your Personal Data to comply with applicable law or respond to valid legal process, including from law enforcement or other government agencies; to protect our customers (e.g. to prevent spam or attempts to defraud users of our Services); to operate and maintain the security of our Services (e.g. to prevent or stop an attack on our systems or networks); to protect the health and safety of our colleagues and others with whom we have contact; or to protect the rights or property of Panasonic, including enforcing any terms or agreements governing the use of our Services.

V. Other Parties in Connection with Corporate Transactions

We may disclose your Personal Data to a third party or within the Panasonic Group of Companies as part of a reorganisation, merger, transfer, sale, joint venture, assignment or other disposition of all or any portion of Panasonic's business, assets or stock, including, without limitation, in connection with any bankruptcy or similar proceeding.

VI. Third party competition providers

We may disclose your Personal Data to third party sponsors of sweepstakes, contests, free prize draws, competitions and similar promotions. These third party providers will be identified to you prior to when you enter into any competition, sweepstake, prize draw or similar promotion.

VII. Other Parties With Your Consent or At Your Direction

We may share Personal Data about you with third parties when you consent to or request such sharing.

What do we do to keep your Personal Data secure?

The security of your Personal Data is of greatest importance to Panasonic. We have put in place a range of appropriate physical and technical measures as well as robust policies and processes. The purpose thereof is to safeguard your Personal Data and to protect it against accidental or unlawful destruction or alteration, accidental loss, unauthorized disclosure or access and against other unlawful forms of processing. These measures take into account the state of the art of the technology, the costs of its implementation, the nature of the Personal Data, and the risk of the processing.

Information security, including the protection of Personal Data is organized in a global Panasonic Program called Information Security Management (“ISM”). The related aim, standards and implementation measures are organized in a globally valid Policy, and further standards and guidelines. The program and all its parts follow a strong yearly Plan-Do-Check-Act (PDCA) approach to secure the confidentiality, integrity and availability of all data (including your Personal Data) for the whole information lifecycle from collection to destruction of such information.

We will retain Personal Data in accordance with the Privacy Laws and/or other applicable laws. That is, we will destroy or anonymize your Personal Data when we have reasonably determined that (i) the purpose for which that Personal Data was collected is no longer being served by the retention of such Personal Data; (ii) retention is no longer necessary for any legal or business purposes; and (iii) no other legitimate interests warrant further retention of such Personal Data. If you cease using the Services, or your permission to use the Services and/or the Services is terminated or withdrawn, we may continue storing, using and/or disclosing your personal data in accordance with this Privacy Note and our obligations under the Privacy Laws. Subject to applicable law, we may securely dispose of your Personal Data without prior notice to you.

Accessing your Personal Data and other rights you have

What are your rights?

Your rights under the Privacy Laws include, the right to be informed, the right to access a copy of your Personal Data, the right to request the rectification or the update of any inaccurate Personal Data we hold, and the right to request erasure of your Personal Data.

You also have the right to obtain restriction of the processing of your Personal Data, the right to object to the processing of your Personal Data at any time under the conditions set out in the Privacy Laws, and the right not to be subject to a decision based solely on automated processing.

In addition, you have the right to data portability in certain cases. This is the right to request the return of the personal data you have provided to us in a structured, commonly used and machine-readable format and to request the transmission of such personal data to a third party, without hindrance from us and subject to your own confidentiality obligations.

You also have the right to not provide consent and, where you have consented to our processing of your Personal Data, you have the right to withdraw such consent at any time without this withdrawal affecting the lawfulness of the processing prior to such withdrawal.

Your rights are further specified in other applicable data protection legislation.

Your rights related to Marketing Communication

Where permitted under applicable law, we process your, Identity Data, Marketing and Communications Data, Product/Device/Application Data and Profile and Usage Data for marketing communication purposes to send you correspondence by post, email, telephone and/or text message (such as SMS) related to Panasonic products, devices and other Services in accordance with your marketing preferences.

You have the right to object to the processing of your Personal Data for these purposes. If you object and request us to stop processing your Personal Data for marketing purposes, we shall stop processing your Personal Data for those purposes.

You also may opt-out from receiving electronic communications from us. If you don’t want to receive marketing communication from Panasonic, please login to CLUB Panasonic and update your Newsletter subscription option preferences in your Club Panasonic Account.

Exercising your rights

If you wish to exercise any of the above rights, then please contact us by using the communication means set out in Section 14 below.

Complaints

If you are not satisfied with how we process your Personal Data, then please contact us by using the communication means below in Section 14 or alternatively file a complaint with the competent supervisory authority in Malaysia

International Transfers

Your personal Data may be transferred to, stored or processed outside of your country for one or more purposes. In most cases, your Personal Data will be processed by us in Vietnam, where our servers are located. We will only transfer your Personal Data overseas in accordance with Privacy Laws.

You may request additional information in this respect and obtain a copy of the appropriate safeguards we provide for through sending a request to the contact indicated in Section ‎14.

Data Retention – How long we will retain your Personal Data?

We will only retain your Personal Data for the period necessary to fulfil the purposes for which it has been collected. This includes the purposes of fulfilling our contract with you, satisfying any legal, regulatory, accounting, reporting obligation we are subject to and the establishment and defence of legal claims.

Third-party links and products on our Services

Our websites, applications and products may contain links to third party websites, plug-ins and applications such as YouTube, LinkedIn and Facebook. These linked websites and applications are not under Panasonic's control and we are not responsible for their privacy practices or the content of any linked websites and applications. If you choose to use any third party website or application, Personal Data collected by the third party’s website or application will be controlled by the privacy policy of that third party. We strongly recommend that you take the time to review the privacy policies of any third parties to which you provide Personal Data.

For information on what cookies are, how Panasonic and other third parties use cookies and similar technologies, and for details of how cookies can be disabled, please see our Cookie Policy: https://www.panasonic.com/my/en/privacy-policy.html

Children’s Personal Data

This Website is not intended for children (anyone under the age of 16 years) and we do not knowingly collect or try to collect or maintain Personal Data from or about children. As a parent or legal guardian, please do not allow such children under your care to submit Personal Data to us. In the event that Personal Data of a child under the age of 16 years in your care is disclosed to us, you hereby consent to the processing of the child’s Personal Data and accept and agree to be bound by this Privacy Notice on behalf of such child. We will close any accounts used exclusively by such children and will remove and/or delete any Personal Data we believe was submitted without parental consent by any child under the age of 16 years.

Changes to this Privacy Notice or to your Personal Data

It also is important that you check back often for updates to the Privacy Notice, as we may change it from time to time. The “Date last updated” Section at the top of this page states when this Privacy Notice was last updated and any changes will become effective upon our posting of the revised Privacy Notice.

We will provide additional notice to you if these changes are material by adding a statement to this website or by sending you a notification through any relevant Services or email.

We encourage you to review the Privacy Notice whenever you access the Services or otherwise interact with us to stay informed about our information practices and the choices available to you. It is important to us that the Personal Data we hold about you is accurate and up-to-date at all times. If any of the Personal Data we hold about you changes, please keep us informed.

If you have any questions regarding the collection, processing, or use of your Personal Data or if you wish to exercise your rights, please contact us at: ccc@my.panasonic.com / 03-79537606.

For more information on the full Personal Data Protection notice, please visit https://store.apac.panasonic.com/my/pdpa.

Language

This Privacy Policy shall be made in English and Bahasa Malaysia. In the event of inconsistency between the clauses of both languages, the English version will prevail and be binding upon the parties.

Cookie Policy

Last modified: 17th Sep 2025

This Cookie Policy (Policy) provides you with information about the use of technologies that store or access information on your device like cookies by Panasonic Malaysia Sdn Bhd. (referred to as “we”, “us” or “Panasonic”) and certain permitted third parties that provide content, advertising, or other functionalities when you visit our website. For convenience these technologies are all referred to as “cookies”.

This Policy explains what cookies are, which types of cookies we use and what our legal bases are. It also provides you with information on how your personal data (if any) is used, what your rights in relation to cookies are under applicable privacy and data protection laws and regulations (“Data Protection Laws”) and how you can contact us if want to exercise your rights or have a complaint. This Policy lists which cookies are placed and used, for which purposes and for how long these cookies last. In addition, this Policy describes how you can manage and delete cookies.

You may want to check if one of the below technologies are used in combination with cookies. Please check the technologies used on your website and list only those here that are deployed.

Web beacons (pixel tags/GIFs);
Local storage objects /local objects;
Software development kit (DSK) in mobile devices;
Browser finger printing.

Please click on the links below for further information on our privacy practices:

1. What are cookies?
2. Which types of cookies do we use and what are our legal bases?
3. How do we and certain permitted third parties use cookies and process your personal data and what are your rights?
4. Which cookies are placed and used by whom, for which purposes and how long do they last?
5. How can you manage and delete cookies?
6. Contact us
7. Changes to this Policy

1. What are cookies?

Cookies are small text files which are stored on your device when you visit our website and act as an identifier. They allow our website to recognize your device when it interacts with and returns to our website, particularly when you are using the same browser as you did when you last visited our website.

Depending on their function and purpose cookies are classified as essential, performance, functional and advertising cookies. For more information on this, please see section 2.

In addition, cookies are classified either as first party or as third party cookies. First party cookies are placed by us whereas third party cookies are placed by a third party website while you are visiting our website. For more information about the relevant third parties please see section 4.

Cookies can be either session or persistent cookies depending on their duration. Session cookies are temporary cookies that last only for the duration of your visit to our website and are deleted when you close your browser. In contrast, persistent cookies are created upon your visit to our website and remain on your device after you close your browser or restart your device until their set expiry date unless you delete them before the expiry date; they are active when you return to our website.

2. Which types of cookies do we use and what is our legal basis?

We use the following categories of cookies on our website:2.1 Essential cookies

These cookies are essential to make our website work or to provide necessary functions relating to the services you request or to enable communications. They allow us to provide you with a seamless internet experience. We also use them for security purposes.

2.2 Performance cookies

These cookies analyze, how you use our website to improve the way our website works for you and for others visitors to our website. They enable us (and our third party service providers) to recognize and count the visitors and see how visitors move around our website when they are using it. We use them to understand which pages are popular with visitors. This helps us to improve how our website works by, for example, ensuring that you can easily find what you are looking for and to overall enhance visitors’ experience on our website.

2.3 Functional cookies

These cookies allow us to provide enhanced functionality and personalization. They enable the website to remember settings and choices you have made like e.g. your preferred language so that you do not have to do this over and over again when you visit our website.

2.4 Advertising cookies

These cookies allow us to monitor and to improve the efficiency and relevance of advertising so that we can serve you with tailored advertising that corresponds with your interests. They enable different advertising related functions.

2.5 Consent cookies

These cookies store your consent and preferences in relation to the use of cookies and allow us to fulfill our accountability obligations under the Data Protection Laws.

2.6 Our legal bases

We rely on our legitimate interests for processing personal data collected through our first-party essential cookies. These cookies are strictly necessary for our website to work and allow us to provide the visitors to our website with the services they request, to enable communications, or to comply with security obligations under the applicable data protection law.

All other non-essential cookies will only be used with your consent.

3. How do we and certain permitted third parties use cookies and process your personal data and what are your rights?

3.1 Cookies owned and placed by Panasonic

To the extent that our first-party cookies and the data we collect with them, qualify as personal data we determine the means and purposes of such processing and are the data controller as defined in the Data Protection Laws. Such processing takes place in accordance with our online Privacy Policy that applies in addition to this Cookie Policy. We encourage you to read our Privacy Policy where you can find more about e.g.:

- how we use and protect your personal data collected through cookies (if any);

- your data protection rights;

- how long will we store/keep your personal data;

- to whom and where we disclose your personal data; and

- the existence of automated decision-making and, where this is the case, useful information on the underlying logic and the importance and consequences of the processing.

3.2 Cookies owned and placed by permitted third parties

On our website we have integrated links to third party websites, plug-ins and applications e.g. for marketing purposes and, for example, to allow you to easily share content in social media networks. We have no control over these third party websites’ use of those cookies and refer to their Privacy Policies for further information on how they use these cookies. For more information on the third parties please see section 4.

4. Which cookies are placed and used by whom, for which purposes and how long do they last?

The following table lists all cookies in use on our website. We will update this table as our website changes and evolves.

Essential cookies

Cookie	Purpose	Placed by	Used by	Data collected and purpose of collection	Duration
auth0	To implement authentication and SSO	Auth0	Auth0	https://auth0.com/privacy	100 days
auth0_compat	To implement authentication and SSO For browsers that do not support sameSite=None	Auth0	Auth0	https://auth0.com/privacy	100 days
did	Security and device recognition	Auth0	Auth0	https://auth0.com/privacy	365 days
did_compat	Security and device recognition	Auth0	Auth0	https://auth0.com/privacy	365 days
auth0-mf	To implement multi-factor authentication	Auth0	Auth0	https://auth0.com/privacy	100 days
auth0-mf_compat	To implement multi-factor authentication	Auth0	Auth0	https://auth0.com/privacy	100 days
_csrf	Security	Auth0	Auth0	https://auth0.com/privacy	10 days
x_pdpauth_ams_api	Authentication session	Account Management Services	Account Management Services	Distributed when doing regular authentication approval and used to authenticate sessions as long as browser sessions are maintained.	Until browser is closed

5. How can you manage and delete cookies?

5.1. Except for essential cookies you can change your preferences and withdraw your cookie consent at any time by navigating to “Terms and Conditions”.

5.2. You can manage and delete non-essential cookies by changing your browser settings. The methods for doing so vary from browser to browser. Please bear in mind that if you block all cookies some features and services on our website might not be delivered to you and you will be served with advertising less tailored to your interests.

You can obtain information on how to manage and how to delete cookies for the most popular browsers by following these links:

- Chrome

- Safari

For further information on how to manage and delete cookies, please visit https://www.allaboutcookies.org/

6. Contact us

If you have any questions about how we as the controller of your personal data (if any) use cookies on our website or would like to exercise your rights, you can contact us at ccc@my.panasonic.com / 03-79537606. For more information on the full Personal Data Protection notice, please visit https://store.apac.panasonic.com/my/pdpa .

Where personal data is processed through the use of first-party cookies, CCS determines the means and purposes of such processing and is the data controller as defined in the General Data Protection Regulation (Regulation 2016/679).

7. Changes to this Policy

We may from time to time make changes to this Policy which was first published on 7^th March 2018. Changes to this Policy will be published on our website and will be effective as of the date of publication. This Policy was last updated on 17^th September 2025.

If the changes materially alter how we use cookies, we will post a notice on our website and request your consent again for the use of cookies. Please check back frequently to any updates or changes to our Cookie Policy.