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Product Overview

The industry's most rugged handheld tablet PC
In your world, getting the job done means being on the move. The rugged Panasonic Toughbook® H1 Field handheld tablet PC is the ultimate productivity tool for mobile workers. With superior ergonomics, a 10.4" sunlight-viewable screen and sealed all-weather design, the H1 Field lets you work virtually anywhere. Designed with a magnesium alloy internal frame, the IP65 and MIL-STD-810G certified1 Toughbook H1 Field delivers a complete range of integrated wireless features including Wi-Fi, Bluetooth® and optional Gobi™2000 mobile broadband. Add to that fast charging hot-swappable twin batteries for maximum uptime, optional integrated GPS and SmartCard reader, and you've got a handheld tablet PC that is unmatched in the field.
how to buy Toughbook

Intel, the Intel logo, Intel Core, Intel vPro, Core Inside and vPro Inside are trademarks of Intel Corporation in the U.S. and/or other countries.
1 Tested by a national independent third party lab following MIL-STD-810G Method 516.6 Procedure IV for transit drop and IEC 60529 Sections 13.4, 13.6.2, 14.2.5 and 14.3 for IP65.

Full Specs

1 A full set of Windows XP drivers are available at panasonic.com/toughbook/support
2 Tested by a national independent third party lab following MIL-STD-810G Method 516.6 Procedure IV for transit drop and IEC 60529 Sections 13.4, 13.6.2, 14.2.5 and 14.3 for IP65.


Rugged Certifications

[+] MIL-STD Certifications1

MIL-STD Certifications


MIL-STD Certifications

Fully-rugged Panasonic laptops and Toughbook U1 are the first computers to be MIL-STD-810G certified for a range of extreme conditions including 72" drops1, shocks, vibration, humidity, altitude, rain-, dust- and sand-resistance, temperature extremes and thermal shock. Each of the twenty MIL-STD-810G tests conducted have been certified by independent lab testing. MIL-STD-810G, which was created in October 2008, supersedes MIL-STD-810F.

Learn more about extreme testing


Fully-rugged Toughbook models are also tested to the MIL-STD-461F standard methodology for electromagnetic interference (EMI) and electromagnetic compatibility (EMC) in Panasonic's R&D facility in Japan and certified by a third party. The certification ensures that Panasonic Toughbook mobile computers are electromagnetically compatible with other nearby electronic equipment. Panasonic Toughbook mobile computers do not generate unwanted electromagnetic energy that could interfere with the operation of other equipment, nor are susceptible to the effects of unwanted electromagnetic energy from equipment in the same vicinity.

Panasonic has various certifications that meet federal requirements for rugged computers. Below are certifications for the Toughbook 19, 31 and U1 models. For certifications related to MIL-STD-461 (EMI) or UL1604, please contact 1-888-223-1012.

Learn about EMI and EMC testing

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[+] Ingress Protection (IP65)1

Ingress Protection (IP65)

IP65 Rating

Fully-rugged and ultra-mobile-rugged Toughbook® mobile computers are IP65 certified1 according to the IP code defined in the international standard IEC 60529.

The products are tested and certified by an independent test lab facility located in the United States. Rather than vaguely describing equipment as "waterproof" or "dustproof", the IP Code uniformly quantifies various levels of resistance to liquids, particulates and solid objects. The numbers following the letters "IP" represent the specific degree of protection provided by electrical enclosures. The first digit (6) indicates the ingress of dust at a level that will not have a harmful effect on the operation of the unit. The second digit (5) indicates that water sprayed from all directions will not compromise the computer's functioning. Higher numbers indicate a higher tolerance to dust and water. For example, a unit with an IP65 rating will withstand both elements better than a unit with an IP54 rating. While IP65-certified Toughbook computers are not completely impervious to the ingress of water or dust, the rating does indicate neither element will cause operational complications while used under conditions commonly encountered by Toughbook mobile computers.

Learn more about IP65 testing and IP54 testing

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Environmental Certifications

[+] ENERGY STAR Qualification

ENERGY STAR® Qualification

Energy Star Qualification

ENERGY STAR, a joint program between the U.S. Environmental Protection Agency and U.S. Department of Energy, offers voluntary qualification for products that are energy efficient. The ENERGY STAR program sets high standards designed to save energy, save money and help protect the environment for future generations. Panasonic is one of nearly 20,000 organizations that have become ENERGY STAR partners, all working to promote, sell, or improve products, homes, and buildings that use less energy and qualify for the ENERGY STAR. Panasonic's commitment to ENERGY STAR initiatives and other environmental programs have resulted in all Toughbook® computers earning the ENERGY STAR.

ENERGY STAR for computers raises the efficiency bar dramatically. ENERGY STAR establishes efficiency requirements for all modes of a computer's operation, which ensures energy savings when a computer is active and running basic applications, as well as in low power modes. Qualifying computers must also include an internal power supply that is at least 80 percent efficient. Only the most energy-efficient products, including all Toughbook computers have qualified for the new specification. If all computers sold in the US meet ENERGY STAR requirements, the savings in energy costs will grow to more than $1.5 billion each year, reducing greenhouse gas emissions equivalent to those from 2 million vehicles.

Learn more about Panasonic's environmental compliance

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[+] EPEAT Certification

EPEAT Certification

EPEAT Certification

EPEAT is an easy-to-use, online tool to help purchasers in the public and private sectors evaluate, compare and select desktop computers, laptops and monitors based on their environmental attributes. EPEAT also provides a clear and consistent set of performance criteria for the design of products, and provides an opportunity for manufacturers to secure market recognition for their efforts to reduce the environmental impact of its products.

EPEAT evaluates electronic products according to three tiers of environmental performance — Bronze, Silver and Gold. There are 51 total environmental criteria: 23 required criteria and 28 optional criteria. A Bronze-rated product meets all 23 required criteria. A Silver-rated product meets all 23 required criteria plus at least 50% of the optional criteria. A Gold-rated product meets all 23 required criteria and at least 75% of the optional criteria. All Toughbook computer models are either gold- or silver-rated, ensuring the highest level of environmental performance.

Learn more about Panasonic's environmental compliance
Learn more about Panasonic’s EPEAT certifications

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[+] ISO Certification

ISO Certification

ISO Certification

Since 1996, all Panasonic manufacturing plants worldwide—including the factory in Kobe, Japan where Toughbook® mobile computers are made—have achieved ISO 14001 registration and implemented the ISO 14001 Environmental Management System. The Kobe factory has also been certified for ISO 9001, an international standard for quality management systems that enhance product quality assurance and customer satisfaction.

International Organization for Standardization (ISO) is an international federation promoting the development of international manufacturing, trade, and communication standards. ISO 14000, a series of standards, provides the framework for managing the environmental impacts of an organization.

The ISO 14001 international standard established a systematic approach that organizations can use to minimize or prevent environmental impacts and risks. This approach, known as an Environmental Management System or EMS, requires the organization to establish an environmental control policy, educate employees about procedures and continually monitor environmental performance.

Learn more about Panasonic’s environmental compliance

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[+] RoHS Compliance

RoHS Compliance

RoHS Compliant For manufacturers of electronic equipment, the main impact of RoHS is that only lead-free products can be sold in Europe. Panasonic has therefore shifted to lead-free solder. By selling RoHS-compliant Toughbook computers in all countries, not just Europe, Panasonic helps eliminate hazardous electronic waste materials from landfills and waste dumps around the world.

Learn more about Panasonic's environmental compliance

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General Certifications

[+] Section 508 Standards

Section 508 Standards

Section 508 Standards

Section 508 was enacted to eliminate barriers in information technology, to make available new opportunities for people with disabilities, and to encourage development of technologies that will help achieve these goals. Electronic and information technology procured by Federal agencies must meet Section 508's requirements for accessibility.

Toughbook® mobile computers have long been designed and manufactured with access-friendly features, such as touchscreens and the ability to be mounted on wheelchairs. In addition, Panasonic works closely with Microsoft to ensure that Toughbook computers can take full advantage of the accessibility features built into Windows®. Panasonic continually endeavors to make all its products more accessible to, and usable by, individuals with disabilities. In fact, Panasonic worked with ITIC (Information Technology Industry Council) in developing the Section 508 "Buy Accessible" template, and also actively participates in the GSA (General Services Administration) sponsored Accessibility Forum.

View Section 508 statement and chart.

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[+] Cisco Compatible Extensions (CCX) Certification

CCX Certification

Cisco Compatible

Cisco® Compatible Extensions (CCX) certification ensures interoperability with all Cisco wireless infrastructure products, including Cisco Aironet® Client Devices, Cisco Unified Wireless and associated mobility services. A CCX-certified device is also guaranteed to work with more than 350 CCX-certified wireless products currently available from other vendors. As a program participant, Panasonic has implemented all CCX specifications and subjected Toughbook H1 Health, H1 Field and U1 computers to extensive testing by a third party laboratory. With more than 90 percent of Wi-Fi silicon already CCX-certified, almost any client device will be compatible with Toughbook ultra-mobile computers.

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Wireless Certifications

[+] AT&T



A United States wireless leader, AT&T has more than 72.9 million subscribers and offers the best coverage of any carrier worldwide1. Panasonic Toughbook mobile computers are designed with embedded wireless technology allowing instant access to AT&T's extensive high-speed network without the need for an external card, additional antenna or other accessories.

View all Toughbook mobile computers certified for the AT&T Wireless network.

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[+] Sprint


Sprint Sprint offers a comprehensive range of wireless connectivity services reaching over 249 million individuals, businesses and government users. Select Toughbook mobile computer models connect seamlessly with Sprint's extensive network, delivering high-speed wireless access in over 18,477 cities and 1,818 airports.

View all Toughbook mobile computers certified for the Sprint Wireless network.

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[+] Verizon Wireless

Verizon Wireless

Verizon Wireless Verizon Wireless delivers high-speed wireless access in 259 major metro areas, covering more than 280 million people. Panasonic Toughbook computers connect to the Verizon Wireless network without the need of a PC card or Wi-Fi hotspot.

View all Toughbook mobile computers certified for the Verizon Wireless network.

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1 Tested by a national independent third party lab following IEC 60529 Sections 13.4, 13.6.2, 14.2.5 and 14.3.

Product Documents

Gobi™ Mobile Broadband

Gobi™ mobile broadband
With new Gobi™ mobile broadband technology from Qualcomm, Panasonic Toughbook® mobile computer users can connect globally using Panasonic's next-generation wireless computers. Users can take advantage of high-speed 3G mobile internet networks to increase productivity and reduce downtime, while securing a reliable connection virtually anywhere a cell phone can be used. And, with the Panasonic Carrier Selection Application (CSA) software platform, users are able to select or change to the best carrier for any geographic area. Learn more


Hardware Overview:

[+] What is the processor on the Toughbook H1 Field?

The Toughbook H1 Field has an Intel® Atom™ processor (1.86GHz) Z540 with 533MHz FSB, 512KB L2 cache. See Intel Atom Processor section for more information.

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[+] What is the screen size on the Toughbook H1 Field?

The Toughbook H1 Field has a 10.4" TFT Color Active Matrix LCD. See Display section for more information.

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Intel Atom Processor:

[+] Why does the Toughbook H1 Field use the Intel Atom processor?

The Intel Atom processor offers the ideal mix of performance and low power consumption.

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[+] What are some of the benefits of using the Intel Atom versus the Intel® Core™ 2 processor?

The main benefits of the Intel Atom processor are:

  • Processor Performance: Provides appropriate levels of performance to run relevant applications.
  • Low Power Consumption: Low power consumption allows for longer battery life.
  • Low Heat Production: Improves device ergonomics (no hot spots) and eliminates need for a fan, reducing potential points of failure and improving ease of sanitization.

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[+] What software applications run on the Intel Atom processor?

A user can run many of the same software applications as on desktop PC's. Please consult the application provider for minimum system requirements.

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Rugged / Durability:

[+] Why doesn't the Toughbook H1 Field have a fan? How do you keep the device from overheating?

Panasonic engineered a fanless design in an effort to minimize the spread of dust, debris and other infectious particles.

The low-powered Intel Atom processor and Panasonic's experience in thermal management technologies allows the Toughbook H1 Field to maintain a low temperatures without the use of a fan.

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[+] What is the screen resolution of the Toughbook H1 Field?

The Toughbook H1 Field has a 10.4” dual touch screen with a resolution of 1024x768.

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[+] Is there a reason why the Toughbook H1 Field has a curved back?

Yes, the Toughbook H1 Field was designed with a curved back to increase the ergonomics of the device as well as for heat dissipation. The curved back, which matches the shape of the hand and palm, allows users to comfortably hold the device. The increased surface area afforded by the curved back also helps dissipate heat, keeping the unit operating at comfortable temperatures.

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[+] The slate design is useful in some applications, but what if I wanted to use a keyboard. Can
      the Toughbook H1 Field be converted to a more traditional desktop device?

Yes, Toughbook H1 Field can be used as a traditional desktop device. A keyboard can be easily attached using ports found on the docking station or by means of Bluetooth.

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[+] What is the purpose of the easel footing on the Toughbook H1 Field?

The easeled back allows users to comfortably view and access the display even when the Toughbook H1 Field is placed down on a flat surface.

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[+] Is there a carrying case or arm strap for the Toughbook H1 Field?

Infocase has an armstrap designed for toting the Toughbook H1 Field.
Learn more

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RFID / Barcode Readers:

[+] Does the RFID reader on the Toughbook H1 Health have a target to make reading easier?

An RFID Reader does not require the user to “aim” the reader. Just place the RFID tag within 3 to 4 inches of the reader port at the bottom of the Toughbook H1 Health and it will read to tag.

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Wireless Overview:

[+] Are Wi-Fi and Bluetooth® available on the Toughbook H1 Field?

Yes, Wi-Fi and Bluetooth come standard on the Toughbook H1 Field.

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[+] Is the Wi-Fi secure?

The Toughbook H1 Field supports high levels of encryption and security that are found on all Toughbook laptops. The Intel Wi-Fi tools preloaded on the Toughbook U1 and the Windows Operating system let users configure security like any other computer on the secured network.

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[+] Is the Wi-Fi technology CCX certified?

Yes, the Toughbook H1 Field is CCX v4 certified.

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[+] What are the benefits of having a hot-swappable battery?

The hot-swappable battery design allows users to replace batteries without having to shut down or dock the unit, eliminating downtime and allowing for non-stop computing.

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[+] How are pictures taken on the Toughbook H1 Field?

The Toughbook H1 Field can be used just like any digital camera. Users simply point the Toughbook H1 Field toward an object and take the picture using the programmed camera button on the front of the device.

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[+] What is the resolution of the camera?

The camera is a 2MP with autofocus and a dual LED light for low light conditions.

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[+] Is there a webcam on the Toughbook H1 Field?

No, the Toughbook H1 Field does not include a webcam.

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Support and Service Overview:

[+] What sort of support and services does Panasonic offer to its customers?

Panasonic provides industry leading service and support to all of its customers, including a standard three-year warranty, lifetime call center support, 24-hour coverage/7 days per week and priority parts exchange with air shipping from its National Service Center.

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[+] Does Panasonic offer field support? Pre and Post sale?

Panasonic and its partners offer pre and post sales report. Panasonic, through its T-Force Services, offers several options, including field consulting services, hot swap management, customer brand badging, data protection, on-site service as well as several upgraded warranty services such as extended warranties, extended battery warranties, hard drive warranties, and providing protection against accidental physical damage.

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[+] What is Panasonic's repair policy?

Panasonic will repair all in-warranty repairs free of charge and provide shipping from the Panasonic National Service Center. The Toughbook H1 Field comes with a three-year warranty standard. For technical support, please call 1.800.LAPTOP5 (1.800.527.8675).

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[+] What is the turnaround time in receiving a new/fixed device?

Panasonic aims to provide the industry benchmark turnaround time on repairs – typically only 3-4 days, or with an optional enhanced service level, repairs typically only take 2 days.

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[+] When deciding on a device, how important is it to assess the company's financial strength?

It is very important. Users should have the confidence in knowing that a manufacturer will last as long as the deployment of a new technology device. Furthermore, the company's financial strength will help deliver and maintain a product's warranty and customer support.

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[+] What kind of data protection does Panasonic offer if the device is stolen or lost?

The Toughbook H1 Field comes with the Computrace® theft protection agent in its BIOS. If this feature is activated, the software can remotely delete data and help to recover stolen computers. For more information, visit Absolute Software's website.

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[+] Why does Panasonic offer a three-year standard warranty?

Panasonic understands the needs of their customers, and has created a warranty program that fits their usage scenarios.

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[+] Where can the Toughbook H1 Field be purchased?

All Toughbook computers are sold through Panasonic's channel partners.

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[+] Why doesn't Panasonic sell directly to their customers?

Panasonic does not sell directly to the customer in an effort to deliver unique, tailored computer solutions.

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Mounting Solutions:

[+] Are there any Toughbook Certified Mounting solutions for the Toughbook H1 Field?

Yes, the CF-H1 Gamber Johnson Universal Mounting Solution is designed and tested in partnership with Panasonic.

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From financing and tech support, to warranty and redeployment services, the T-Force services team delivers complete mobile computing services to maximize user efficiency while reducing total cost of ownership.

Financing Services

[+] Financing Services
The reliability and long lifecycle of Toughbook mobile computers help organizations maintain their competitive edge but today's economy can make technological updates a challenge. To help companies fulfill their mobile computing needs, Panasonic offers a range of flexible and attractive financing options.

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Deployment, Support and Management Services

[+] Data Protection


Data Protection

Panasonic's Data Protection Service allows organizations to track, locate and report the activities of any Toughbook computer, including those that are missing, stolen or that have been transferred to a user other than the one registered to the unit. Administrators can remotely remove data from lost, stolen or transferred units without the user's knowledge.

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[+] Field Consulting Service

Consulting Service

Field Consulting Service

When an organization requires additional technical training, support, troubleshooting and problem resolution, Panasonic's Field Consulting Service is offered through an expert team of Technical Field Managers. These computing professionals will meet with IT administrators to identify and solve issues that impact the mobile deployment.

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[+] Hot Swap Management

Hot Swap

Hot Swap Management

With Hot Swap Management Service, customer-owned replacement Toughbook computers are stored at Panasonic's National Service Center and shipped to users who have units that need service. The users keep the replacement computers and ship the original ones back to Panasonic's National Service Center.

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[+] On-site Services


On-site Service

Panasonic On-site Service reduces downtime and increases productivity by repairing Toughbook laptops at the users' work locations. The on-site response time in the United States top 50 major metropolitan areas is the next business day.

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Upgrade Warranty Services

[+] Extended Battery Warranty

Battery Warranty

Extended Battery Warranty

Extend the standard 1-year warranty that comes with every Toughbook battery up to five years. Covered batteries that drop below 50% capacity under normal use will be replaced and shipped at no additional charge within the United States.

Extended Battery Warranty | Panasonic - Toughbook laptop computers [–] close
[+] Extended Warranty


Extended Warranty

An extended warranty provides Toughbook mobile computers with (up to) an additional two years of standard warranty coverage. All Panasonic Toughbook laptops come with a standard 3-year limited warranty. The extended warranty expands coverage under the terms for up to five years with the same renowned T-Force service.

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[+] Hard Drive Warranty

Drive Warranty

Hard Drive Warranty

Panasonic's Hard Drive Warranty allows organizations to maintain possession of a hard drive while Panasonic sends a replacement drive or when a computer needs to be sent for repair. By eliminating the requirement to return hard drives, this warranty enables companies to maintain on-site security for their private data.

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[+] Protection Plus


Protection Plus

Protection Plus enhances the Toughbook mobile computer standard 3-year limited warranty with an additional layer of protection against accidental physical damage. Protection Plus complements all other Toughbook warranties and covers only system components, excluding consumable items.

Protection Plus | Panasonic - Toughbook laptop computers [–] close

Redeployment Services

[+] Recycle



Panasonic will recycle computers at the end of their lifecycle in an eco-friendly way, at no charge and in accordance with Environmental Protection Agency (EPA) standards.

Recycle | Panasonic - Toughbook laptop computers [–] close
[+] Remarket

Remarket (Trade-In)


Organizations can trade in their currently owned Toughbook computers for credit toward the purchase of new units.

Remarket | Panasonic - Toughbook laptop computers [–] close
[+] Reuse



Panasonic helps organizations reallocate their Toughbook units by donating them to non-profit groups.

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Warranty Service Levels

[+] Toughbook Premier


Toughbook Premier

Toughbook Premier is Panasonic's complete warranty solution for organizations. It offers the industry's best support program, and the most effective and efficient way for an organization to deploy and manage Toughbook mobile computers.

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[+] Toughbook Preferred


Toughbook Preferred

A complete solution for IT professionals, Toughbook Preferred provides 24/7 technical support, as well as priority repair and exchange, enabling increased uptime and higher user productivity.

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[+] Toughbook Plus


Toughbook Plus

For organizations with dedicated IT resources, Toughbook Plus provides round-the-clock support and fast repair, decreasing user downtime while reducing the demand on internal tech resources.

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Panasonic Toughbook H1 Health by Fran Hildwine, BS, NREMT-P, CCEMT-P
(JEMS Vol. 34 No. 6, June 1, 2009)
read review
Panasonic Toughbook H1 Health: A power-efficient, rugged and cleanly designed and implemented Mobile Clinical Assistant with excellent display and ergonomics
by Conrad H. Blickenstorfer; photography by Carol Cotton
(Rugged PC Review, March, 2009)
read review
Panasonic ToughBook H1 Health Mobile Clinical Assistant by Riyad Emeran
(Trusted Reviews, January 29, 2009)
read review
Panasonic Debuts Toughbook H1 Health Clinical Computer
(MedGadget Article, November 3, 2008)
read review


Mobility Award for innovation
April 2010

The Panasonic Toughbook H1 Field was honored with a 2010 Mobility Award for innovation from analyst firm MobileTrax.


Case Studies

The Toughbook ROI Evaluator

The Toughbook ROI Evaluator is an application that objectively analyzes the costs/benefits of mobile computing solutions from different vendors. This vendor-neutral application is designed to help purchasing managers choose a solution that provides the best ROI (Return On Investment) and TCO (Total Cost of Ownership) based on their unique business needs. It performs a detailed cost analysis of up-front purchase cost, repair expenditures and downtime, specific product features, value of ownership, disposal, and much more.

This objective third-party interactive tool was built to answer the most critical questions asked by customers:

  • What will it cost to buy?
  • What will it cost to own?
  • What will it cost to deploy and decommission?
  • What value will be created for the organization?

The reports that are generated can be replicated, modified or entirely changed without any input from Panasonic, using Microsoft Excel.


Panasonic Works with Sierra Wireless to Offer Qualcomm's GOBI2000™ Technology on Toughbook® Mobile Computers
(March 24, 2010)
read release
Panasonic Introduces Toughbook® H1 Field – World's Most Rugged Handheld Tablet Computer
(February 10, 2010)
view press release

Bylined Articles

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Fixed Ops

"Deploying Mobile Technology: Lowest Total Cost of Ownership For a Competitive Edge"
With as many as 30 on-board computers, modern vehicles require the use of diagnostic devices for efficient repair. Employing service bay technology solutions with the right features, reliability, flexibility and support can be critical. In this article, Jason Smith, senior business development manager at Panasonic Computer Solutions Company, explains different features of mobile devices that can increase customer satisfaction and help dealerships achieve the greatest possible ROI.

view article [pdf, 912k]

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Integrated Solutions

"Navigate Mobile Technology Investments For A Competitive Edge"
According to a recent IDC Worldwide Mobile Worker Population Forecast, nearly 75% of the U.S. workforce will perform at least part of their jobs outside the traditional office space by the end of 2011. Rance M. Poehler, president of Panasonic Computer Solutions Company, outlines the necessary factors to consider when selecting the best mobile computing solution to meet the needs of a growing mobile workforce, while also minimizing hidden costs.

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"Wise Mobile Technology Investments in Tough Economic Times"
For water utilities deploying mobile computers, achieving the lowest Total Cost of Ownership (TCO) is critical to improving efficiency and increasing profit. However, when budgets run tight, companies are often tempted to make mobile computer purchasing decisions based solely on sticker price. But this short-sighted approach can cost more in downtime, repairs and broken equipment. Jason Smith, senior business development manager at Panasonic Computer Solutions Company, explains how to calculate the true TCO of a device.

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Supply Chain Management

"Supply Chain and Logistics Markets Reap the Benefits of Ultra Mobile PCs"
In an atmosphere of growing competition, supply chain and logistics organizations are looking to technology to help them work more efficiently. Many companies are turning from proprietary handheld devices to open-platform ultra-mobile PCs (UMPCs) for a complete solution. Jeff Tingley, senior business development manager at Panasonic Computer Solutions Company, discusses this trend and explains how ruggedized UMPCs are changing the face of the industry, delivering high performance and reliable connectivity in an ultraportable form factor.

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Police Chief

"Applying Digital In-Car Video Systems to Manage Evidence and Obtain Prosecutions"
In-car camera technology is one of the best tools agencies have to protect themselves and their officers from false allegations. These digital recording systems streamline video and audio capture and storage, ensuring that evidence is court-admissible. Joni Eddy, assistant chief of police in Lewisville, Texas, and Joe Martin, director of business development, government, for Panasonic Computer Solutions Company, details one agency's experiences in selecting and deploying digital video systems in its patrol fleet.

view article [pdf, 6.2m]

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Law and Order

"Business Leaders Look to 2008"
What are the challenges in law enforcement for 2008? According to Joe Martin, executive business developement manager for Panasonic, the top concerns are "safety" and "efficiency," not only in day-to-day operations but for the long-term. In this article, Joe discusses why ergonomic design and wireless and video capability, as well as reliability and durability are vital to the future of law enforcement.

view article [pdf, 67k]

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Network & Cabling

"Take Your Show on the Road"
As telecommunications technology improves, customers demand ever more services; therefore, it is vital that employees and field-service workers have the most reliable mobile computing tools on hand. Mike McMahon, director of workforce automation for Panasonic Computer Solutions Company, addresses the importance of reviewing all facets of implementation when choosing an effective mobile computing solution.

view article [pdf, 1mb]

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Business Solutions

"Quality Pays Off: Focus on TCO in Mobile Computers"
Mobile technology has progressed to a point where people can access anything, anywhere, using affordable and powerful tools. However, it is vital that these tools withstand harsh environments in the field. In this article, Sheila O'Neil, senior director of channel sales for Panasonic Computer Solutions Company, discusses the vital role that quality of hardware plays in the total cost of ownership (TCO) of a mobile computing solution.

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Health News Digest

"No Weak Links: Selecting Mobile Computing Solutions for Healthcare"
Over the past few years, more health organizations have turned to mobile technology to provide medical personnel instant access to vital documents and information. Greg Davidson, a business development manager responsible for healthcare mobile computing solutions at Panasonic, addresses the importance of ensuring that the best portable information systems are implemented in healthcare environments.

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Law Enforcement Technology

Looking Toward the "Agency of the Future."
Law enforcement agencies work closely with technology vendors to equip their officers with the best mobile tools available. Jan Ruderman, senior director, public sector, mobile computing solutions for Panasonic, outlines these up-and-coming technologies and discusses their benefits to the future of law enforcement.

view article [pdf, 196k]

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Transport Technology Today

"Opening the door to possibilities"
Not long ago, fleet operators gathering information on transport vehicles had to work with multiple computing systems that were not integrated. But, as technology has progressed, open systems have enabled the design of fully integrated, customizable computer systems. In this article, Bill Presler, senior business development manager for Panasonic Computer Solutions Company, offers best practices for building an optimal mobile operation.

view article [pdf, 111k]

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Water and Wastes Digest

"Evaluating mobile computing solutions for water utilities"
From meter reading to mapping to customer service, mobile computers play a vital role in the water industry. Often, these computers must perform in less-than-ideal conditions. Thell Gillis, business development manager for the energy, utilities and communications industries at Panasonic Computer Solutions Company, outlines the features mobile computing solutions must have in order to meet the needs of the water industry.

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"Mobile Computing Requires PCs "Ruggedized" for Working Environment"
Advancements in wireless technology and software have made mobile field automation and communication widely available to water and wastewater organizations. In this article, Rick Elliott, national sales manager for the utilities, energy and communications industries at Panasonic Computer Solutions Company, discusses how factors such as ruggedness, battery life and wireless capabilities are critical when evaluating mobile computing solutions.

White Papers

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The Role of Rugged PCs in Successful Rollouts of Smart Metering Systems

This IDC White Paper discusses the increasing trend toward smart metering systems in the utilities sector and details some of the IT requirements of the mobile workforce in this new usage scenario. The choice of a wrong device can lead to inefficiencies that multiply by the number of users, and that can easily scale to the thousands. The white paper presents two cases studies, helping to shed light on the challenges in selecting the right mobile computing solution, up to the solution delivered with rugged Toughbook mobile devices.

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The Next Generation of Ruggedized Handheld Devices will run Windows 7

Windows® Mobile—the standard operating system for many commercial implementations—will likely enter end-of-life in late 2010 as Microsoft emphasizes its new, consumer-oriented Mobile® 7 OS. That means that IT and business managers will soon face a tough decision as to which operating system to deploy on their fleets of handheld devices. An increasingly popular option: run Windows® 7 at the handheld-device level. This white paper outlines the many advantages Window® 7 offers mobile workers, building a strong case based on capabilities, operating efficiencies and reduced costs.

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Mapping Technical and Operational Challenges of Mobile Computing Deployments

Many organizations invest in mobile computing solutions based on inaccurate Total Cost of Ownership (TCO) models. The result is substantially higher ownership costs, poor customer service performance and lost revenue. This whitepaper reveals overlooked deployment costs and customer-specific operational details in TCO analysis, and explains how to leverage mobility investments into a true competitive advantage.

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Using Analytics for Better Mobile Technology Decisions

Different departments within organizations often define the value and true costs of mobile computing differently. Choosing a solution that minimizes Total Cost of Ownership (TCO), maximizes Return on Investment (ROI) and meets the needs of the entire organization requires an honest, vendor-neutral analysis. This white paper discusses how the Panasonic Toughbook ROI Evaluator uses actual corporate data to generate comprehensive analyses that help companies come to a consensus when making purchasing decisions.

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Assessing the Broad Business Case for Rugged Computing

Driven by the increase in mobile workers, new broadband technologies and the use of laptops in a wider range of environments, the demand for rugged, business laptops is rising. Today, nearly 60 percent of companies consider themselves a virtual workplace and many employers are currently looking to expand their mobile workforces. This white paper addresses these key demand drivers and provides a comprehensive overview on rugged mobile computing.

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The Business Case for Embedded Wireless Technologies in Mobile Enterprise Strategies

While mobile solutions have made great strides in the last decade, advancements in embedded wireless wide-area networking (WWAN) now offer business users even higher levels of portability and productivity. A growing number of companies are discarding their poor-performing, labor-intensive wireless network cards in favor of embedded wireless solutions. This white paper explores the latest developments in embedded wireless networking, as well as how it benefits both users and organizations.

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Realizing the Benefits of Digital In-Car Video for the Law Enforcement Community

Law enforcement professionals require a secure means of collecting and processing evidence for use in legal proceedings. A mobile digital video system can be an ideal solution. This white paper outlines the application and value of digital video solutions in law enforcement, focusing on incident capture and evidence.

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The Role of Rugged Mobile Computing in Overhaul, Service and Maintenance Operations

Rugged mobile computers have become increasingly vital in the overhaul, service and maintenance operations for automotive, aerospace and other large equipment manufacturers. These industries must continually increase productivity while keeping up with the latest technologies. This white paper discusses how rugged mobile computers make this possible with durable, portable solutions that withstand the harsh environments found in which they operate.

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Mobility and Reliability Make the Panasonic Toughbook Wireless Display a Winner for Operational Efficiency

Keeping mobile employees connected through wireless devices and lightweight communication tools is critical for companies wishing to achieve workflow efficiencies and cost savings. However, advancements in information technologies have also created new issues regarding data integrity and security. This white paper discusses the challenges businesses face and how the Toughbook 08 is designed to address these operational inefficiencies and privacy concerns.



Accent Business Services

Accent Business Services
Accent offers Varasset, a powerful, proven software application for managing utility assets, inspections, maintenance and corrections. Varasset improves safety compliance and increases the effectiveness of field operations staff. Varasset solves costly pole joint use issues and improves revenues. With highly configurable fields, layout, workflows, reports, security and other features, Varasset easily adapts to the unique needs of your utility.

If an organization has data that is scattered across legacy spreadsheets and databases then Varasset can solve the "disconnected data" problem by maintaining a single, integrated database that includes all of the organization's historical data. Varasset can also integrate with a company's GIS, work management and other systems, preventing future data discrepancies.

Access International

Access International
Access International is a software developer specializing in order entry solutions for wholesale distributors that rely on sales representatives for generating "pre-sale" orders. Utilizing Panasonic's line of Toughbook® mobile computers with Access International's Portable Order Entry Tool (POET®) software, sales representatives can access distributors' most current information on customers, products, purchase history, inventory and pricing. Sales personnel can also generate orders, verify inventory, calculate prices and profit margins, check for substitute items, send and receive e-mails and much more. This remote order entry software solution improves productivity and empowers today's mobile sales force to create more revenue opportunities and increase customer satisfaction.

Active Ink Software

Active Ink
Active Ink Software is a leading developer of electronic forms software for mobile computers. The company's "Smart Form" technology eliminates the need for paper forms by creating the digital equivalent. Active Ink's e-form solutions digitally capture, organize and present data on Toughbook mobile computers while retaining the look and feel of traditional paper forms. Field personnel can capture data using a variety of methods, including dictation, typing, and handwritten input. Information can also be captured using the many integrated options and accessories available for Toughbook computers, such as cameras, barcode scanners, fingerprint readers and GPS. The data can be quickly edited, stored and retrieved, creating a more simplified, efficient and streamlined workflow than is possible with paper-based forms.

Astea International

Astea International Inc. (NASDAQ: ATEA) is a global provider of service lifecycle management and mobility solutions to a wide range of sectors. Astea provides Panasonic Toughbook® computer users with access to all cornerstones of service lifecycle management, such as customer management, service management, asset management, forward and reverse logistics management and mobile workforce management with enhanced workforce scheduling optimization. Astea's solutions are seamlessly orchestrated to share and leverage information throughout the service lifecycle-removing the traditional barriers between the field and back office. Companies can introduce Astea's solutions one module at a time or deploy a seamless information backbone across the entire service lifecycle continuum, thereby eliminating the patchwork of disparate systems that can hamper the ability to provide best-in-class service due to the silos of customer information.


From its early history, ClickSoftware has been the recognized leader in driving decision-making processes and helping service organizations get the most out of their resources. Today ClickSoftware offers a full range of service optimization solutions that work seamlessly with Toughbook® mobile computers to help organizations complete more calls per day, week, month and year. Job completion is the lifeblood of any service organization, and ClickSoftware's technology and expertise are at the heart of the most successful service operations around the world. ClickSoftware's customers represent a cross-section of industry leaders. More than 100 customers around the world have employed ClickSoftware service optimization solutions to achieve the highest levels of field service.


Mobile Epiphany

Mobile Epiphany
Mobile Epiphany is a software development company that creates enterprise-class mobile solutions that improve workflow and productivity across a variety of industries. In particular, the company's Touch Inspect™, a geospatially-intelligent, asset inspection and data collection technology, works with Panasonic Toughbook® computers to dramatically improve worker efficiency, user adoption, data accuracy and decision making from the field. Touch Inspect has been developed using the best practices of software function and graphical user interface design, and is infused with innovations from video game interface theory and navigational awareness precepts.


Penta Technologies

Team Penta
Penta Technologies, Inc. is a leading provider of enterprise software for the field service industry. Running on Toughbook mobile computers, Penta Technlogies Mobile Field Reporting Software enables project managers, crew foremen and field supervisors to receive dispatches as well as record and automatically transmit job labor, production and equipment data from the field to the office. In doing so, Penta's Mobile Field Reporting Software quickens billing and payroll cycles, eliminates unnecessary paperwork, redundant data entry and inaccuracies. These benefits ultimately lead to better customer service and more profitable projects.

Reality Mobile

Reality Mobile
Since 2003, Reality Mobile has been advancing mobile video and data sharing technology. Today, the company provides the world's most comprehensive and easy-to-use mobile collaboration platform. Built on industry-standard infrastructure and operable on wireless networks including cellular and satellite, Reality Mobile's software allows enterprise organizations and government agencies to collectively visualize high-value assets and share data on Panasonic Toughbook® computers with colleagues anywhere in the world—in real time.



Syclo offers the most comprehensive family of prebuilt mobile products on the market today. Built on its flagship development platform Agentry™, Syclo's rapidly deployable SMART Mobile Suite runs on a variety of mobile devices, including Panasonic Toughbook computers, and supports real time wireless and offline computing. SMART is used by hundreds of organizations to improve productivity and streamline workflow for field service teams, sales organizations, maintenance groups, engineers and inspectors. More than 750 organizations across industries, including utilities, oil and gas, government, field service, asset management and manufacturing, in 37 countries have deployed Syclo's mobile software.


Telogis offers a comprehensive array of Mobile Workforce and fleet management solutions for enterprises. Telogis Mobile connects workers in the field to their back office with 2-way messaging, HOS reporting, dynamic job management and route optimization. Telogis Mobile connects seamlessly with Telogis Fleet, the most comprehensive fleet management solution in the market. Improve operations, asset utilization and driver safety with GPS software that scales to fleets of all sizes. Reduce labor and fuel costs by minimizing idle time and total mileage while getting the same quantity of work done. Running on wireless- and GPS-enabled Toughbook® rugged computers, Telogis' software improves productivity and reduces operating costs for the enterprise.

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