Add Your Unit to Comfort Cloud App for Commercial Wired Remote Controller

Connect your new air conditioner to the Comfort Cloud App with the CONEX remote controller (CZ-RTC6(W)***W(2)/ CZ-RTC6(W)Z(2)) for easy management and monitoring of all your air conditioner units from a single app, no matter the location.

1.0 Add Your Unit (Commercial Wired Remote Controller)

The following steps are to set up the connection between a Wi-Fi compatible air conditioner equipped with the wired remote controller and the Comfort Cloud App.

Before you begin, make sure you have a 2.4GHz Wireless LAN router with internet connection.

Step 1
Tap the “+” icon.

Step 2
Choose “Commercial air conditioner”.

Step 3
Choose “Wired Remote Controller”.

Step 4
1.Press “  ” button on the remote controller.

2.Find “WLAN” with the direction buttons and enter using the “  ”button.

3.Select “Enable/disable” with “  ” button.

4.Select “Enable” with “  ” button.

5.Tap “Next” on the app screen.

Step 5
1.Press “  ” on the remote controller.

2.Select [WLAN] with “  ” button.

3.Select [Network settings] with “  ” button.

4.Check if there is QR code shown or not.
If there is QR code, tap “QR code exist” and go to Step 6.
If there is not QR code, tap “[Auto]/[Manual] is displayed.” and proceed to Step 19.

Step 6
Tap “Scan QR code”.

*If you cannot scan the QR code for some reason, please tap “If you cannot find or read QR code, please click here”.
Proceed to Step 17.

Step 7
Allow the app to access your camera.

*Pop-up design may vary depending on the OS version and/or smartphone/tablet model.

Step 8
Scan the QR code on the remote controller screen.

Step 9
Allow app to use Bluetooth.

*Pop-up design may vary depending on the OS version and/or smartphone/tablet model.

Step 10
Allow the app to access your precise location while using the app.

*Pop-up design may vary depending on the OS version and/or smartphone/tablet model.

Step 11
1.Press “  ” on the remote controller.
2.Tap “Next” on the app screen.

Step 12
Your remote controller is connecting to the network.

*This may take a few minutes. Please wait.5.Tap “Next” on the app screen.

Step 13
Choose to connect to the same Wireless LAN router your smartphone/tablet is connected to.

Step 14
Enter Wireless LAN router password and tap “Connect”.

Step 15
Create password and then tap “Register”.

*As the first user, you need to create a new password for the air conditioner. This password will be required when adding an additional user.

Step 16
Set air conditioner name and then tap “Register”.

Once registration is complete, tap “Start Using”.

Step 17
1.Press [] for 4 seconds.
2.Select [Yes].
3.Tap “Next” on the app screen.

Step 18
Tap “No” and visit Step 21.

Step 19
Select and check “Network status” by pressing the “  ” button.

The status should be “Not connected to router” as it is a new registration.

Tap “Not connected to router”.

Step 20
1.Press “  ” button to return to the previous screen.

2.Select “Network settings”.

3.Switch to “Manual” and confirm “  ” with button.

4.After the message “Operating in Manual mode” appear, tap “Next” on the app screen.

Step 21
Allow the app to access your precise location while using the app.

*Pop-up design may vary depending on the OS version and/or smartphone/tablet model.

It should connect automatically without password.